Mattress Reviews

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Canstar Blue reviews mattress brands Sealy, Comfort Sleep, King Koil, Slumberland, Tempur, IKEA, SleepMaker and A.H. Beard based on factors including comfort, support, durability, quality of sleep, value for money and overall customer satisfaction in 2017.

See our Ratings Methodology.

Most Satisfied Customers | Sealy

In our inaugural ratings for mattresses, Sealy has won our award for overall customer satisfaction. Sealy achieved five-star reviews from customers on comfort, quality of sleep, support, durability, value for money and overall satisfaction in 2017.

Sealy on top in customer satisfaction reviews

Everyone knows that we generally need seven to nine hours of sleep each night to function well during the day. However, just because we’re getting the right quantity of sleep, doesn’t always mean that we’re getting the best quality of sleep. Having the right mattress for your needs can significantly improve your quality of sleep and make your waking hours happier, healthier and more productive. It’s important to replace your mattress when it’s no longer providing you with the quality of support and comfort you need.

So it’s time to get a new mattress! But which one? Mattresses are more complicated than they might seem. Many retailers and manufacturers claim that certain mattresses make you sleep better, or give you better back support. It’s important to remember that there’s no such thing as a universally good mattress. There are different types to suit different needs and ideas of comfort for the best night’s sleep. That’s why we’ve surveyed thousands of Australians who have recently purchased a new mattress to find out which brands make Aussies happiest in bed, including factors like comfort, durability, support and value for money – because some mattresses can be very expensive.

The winner of our inaugural mattress ratings is Sealy. The big name in deep dreams received five-star reviews across the board. Many of us grew up sleeping on a Sealy, as a long-standing and ubiquitous brand in Australia. It certainly performed very well in this review, but it was not the only brand to score top marks in one particular area or two.

  • Slumberland rated five stars on durability, quality of sleep and value for money
  • IKEA earned five stars on value for money
  • King Koil achieved five stars for durability

Our research identified comfort as the greatest driver of customer satisfaction when we buy a new mattress – being comfortable, well supported and sleeping well are the three key purposes of a mattress after all. Mattresses should probably be considered an investment into your long term health and happiness. Setting aside the time and money to find the right one for you can make a significant difference, but that doesn’t mean you need to pay over the odds. Before we go into detail about how to pick the best mattress for your sleeping needs, here is an overview of the eight brands in our 2017 review and how they performed.

Top Mattresses Brands

Sealy mattresses

Sealy produces hybrid coil mattresses with latex and memory foam. Across different types of mattresses, different coil support systems are employed – from a traditional hourglass shape in the PostureTech configurations, to the SRx design with flatter and softer coil turns followed by steeper turns moving down each coil and arranged in an alternating pattern for more stable support. The higher-end mattresses use the ReST (Responsive Support Technology) design with three different phases down each coil to combine cushioning with strong support. The product range starts with the basics, priced from around $340 for the Sealy Starlight single, covering a broad spectrum of budgets and technologies up to the pinnacle Sealy Crown Jewel mattress, priced at $16,999 for a king size. Our overall customer satisfaction winner received top marks across all ratings categories, with Australian sleepers giving Sealy the seal of approval.

Comfort Sleep mattresses

This Australian-made brand creates mattresses that combine multiple types of technologies. Its products are divided into three ranges – Quality, Premium, and Ultra Premium. Comfort Sleep covers combinations including pocket springs with layers of wool, high density foam, memory foam, gel-infused memory foam and latex all in one mattress. Comfort Sleep received a solid four stars for overall satisfaction and across all ratings categories except for comfort, where it earned three stars.

King Koil mattresses

Self-described as ‘The Mattress King of America’, King Koil creates luxury-style mattresses that are designed and made in the USA. These mattresses combine pocket spring coils with upper layers of varying materials, including high density foam, wool and silk, and Talalay latex. With King Koil mattresses priced $999 to $4,589, they’re not quite budget buys, but are claimed to offer more than the standard mattress. The brand received a solid four stars across the board in our review, with an outstanding five stars for durability.

Slumberland mattresses

Mattresses from this Melbourne-based company range in price from as little as $249 to $5,499 across its extensive range. Designs are based around pocket springs with various side supports and comfort tops, such as aloe vera infused foam. Slumberland received four stars for overall customer satisfaction, comfort and support, but performed exceptionally well on the remaining categories, with five stars for quality of sleep, durability and value for money.

Tempur mattresses

The original producer of memory foam mattresses, Tempur now produces both fully foam and hybrid coil mattresses, ranging in price from $2,999 to $10,899. Tempur beds are also said to be unique in that the base can be adjusted to angle upwards – whether to slightly raise your head or comfortably sit up. Each side of the bed can be adjusted independently. In our 2017 mattress ratings, Tempur achieved a solid four stars for overall customer satisfaction and across all other research categories.

A.H. Beard mattresses

Founded in 1899 making mattresses in styles fashionable at the time – using tufted horse hair – A.H. Beard has thankfully kept focussing on development with its modern mattress range now offering structured gel infused foam, natural fibres (including alpaca, cashmere, goats, mohair and wool), Talalay latex and built-in massage systems. In our 2017 mattress review, A.H. Beard received three stars for overall customer satisfaction and across all other ratings categories.

IKEA mattresses

Retail giant IKEA produces a simple range of basic memory foam, latex and spring mattresses. These no-frills options may work out great for you if your needs are simple. Prices start at $549 for the Matrand latex, $449 for the Myrbacka memory foam, $119 for the Hafslo open coil and $249 for the Hövåg pocket spring, with no mattress costing more than $1,000. IKEA received three stars for overall satisfaction, comfort, support and durability, but got four stars for quality of sleep and an outstanding five stars on value for money.

SleepMaker mattresses

SleepMaker produces mostly hybrids with memory foam and Dunlop latex. These start from around $490 for the Easy Comfort single, an open coil mattress with Dunlop foam comfort layers. The range extends up to the Trinity with Miracoil 5-zone spring unit, gel, graphene and medium Dunlop comfort layers, and high density foam box edge support for around $3,499 for a king size. SleepMaker received three stars for overall satisfaction and comfort, but performed better in the rest of our ratings categories, with four stars apiece for quality of sleep, support, durability and value for money.

Types of Pillows Explained

When should I replace my mattress?

How long a mattress lasts before you need a new one depends on a number of factors, such as the original quality and how much it’s used. A general rule of thumb is to replace your mattress after seven years, however higher quality mattresses can last as long as double that. Our survey respondents, on average, used their previous mattress for 8.8 years before buying a new one.

If you’re regularly waking up tired, sore and irritable, it may be because your mattress just isn’t giving you the support that it used to. This could be an indication that it’s time to start looking into replacing it.

What kinds of mattresses are there?

There are several main types of mattresses based on construction. However, many mattresses – particularly at the higher end – combine different technologies. For example, coil mattresses with memory foam layers. Continuous innovations in mattress technology – and new designs – mean that there’s quite a lot of different ways to build a modern mattress. First of all though, it’s important to understand the main types.

Innerspring/Coil/Pillowtops

These are the traditional and most common kinds of mattresses. The support is simply provided by metal coils, which can be configured in a number of ways. The most basic are the continuous and open-coil types.

Continuous coils are made from a single piece of wire looped into strings, while open-coils are made of a bed of individual coils connected with one wire. These are generally the cheapest of mattresses, but are most likely to disturb your sleeping partner and generally lose their support quality fastest. Independently pocketed springs address these issues by allowing each individual coil to respond separately to load and movement.

Quality can be measured by two metrics. Firstly, wire gauge. The lower the gauge, the less give the coils have and the firmer the mattress. Secondly, the number of coils, which according to manufacturers, correlates to the quality of support and capacity of the bed to contour to your body. On top of the coils, a more comfortable sleeping surface is made with foams, padding and stuffing. This can range from simple quilting to layers of memory foam or latex. Here are some pros and cons.

Pros Cons
Retain less heat Less responsive to your body (moves as one)
Generally more affordable Tend to wear out faster than other mattresses
Allow for easy movement More prone to disturbing sleeping partner

Memory Foam Mattresses

Made of a NASA-developed material called ‘visco’ foam, memory foam mattresses contour to your shape and distribute your weight evenly over the surface. The ‘memory foam’ is used in the upper layer, which is then supported by the denser non-memory base foam. If it were all memory, you would sink to the bottom! Different memory foam mattresses may have multiple layers, and some have air channels cut in to reduce heat.

The key metric to look for is foam density. Lower density foam is more prone to breakdown and may not offer the best support, while too high may be too firm. There are also sub-categories of memory foam mattresses:

  • Standard– the traditional visco foam, with a slow response time
  • Plant-based– uses natural oils which makes it more breathable and respond faster
  • Gel infused– combines gel and memory foam, marketed as a cooler sleep

So, what are the pros and cons?

Pros Cons
Long-lasting with low motion transfer Tend to be hotter than other mattresses
Can be good for those with back problems More expensive to buy than other types

Latex Mattresses

The construction of latex mattresses is reasonably simple. A pure latex mattress is made of only latex foam for both the support core part and comfort layers, which may or may not be glued together. The latex liquid used is either 100% natural latex, synthetic latex, or a blend of both. Many people prefer natural latex due to its durable, eco-friendly and hypoallergenic properties, but this usually commands a much higher price tag. There are two main types of manufacturing processes:

  • Dunlop – the original method produces a durable, often firm mattress
  • Talalay – a more controlled method which produces a mattress that is said to be more consistent

The Talalay type tends to cost more, but reviews suggest that both tend to perform similarly. In terms of pros and cons of latex mattresses, you could summarise by saying:

Pros Cons
Very durable (can last 15+ years) More difficult to find than other types
Can be good for those with sleeping problems Tend to be much more expensive to buy

Sleep Number/Adjustable Air Beds

Unlike the air mattresses used for camping, air beds for permanent use look like conventional beds with padding and upholstery. The support system is an adjustable air chamber, which can be adjusted for different levels of firmness. They often allow for separate control of each side of the bed so that both members of a couple can meet their support needs. The most famous type of air bed is Sleep Number, but there are multiple manufacturers on the market.

Pros Cons
Reasonably durable Generally more expensive to buy
Highly adaptable to changing support needs Require more maintenance than other types

What type of mattress do I need?

Firm vs soft

A common misconception is that the firmer the mattress, the better the support. It actually depends on how you personally sleep. The most important thing is to keep your spine straight and supported, so depending on the position in which you usually sleep, you’ll need a different kind of support to best protect your back. How do you sleep?

  • On your stomach – A firm mattress will keep your spine aligned
  • On your back– A medium mattress will support your spine and back while also being comfortable
  • On your side– A soft mattress is best for side-sleepers, as it can contour to your body and sink in in the right places to keep your spine aligned.

Mattresses for bad backs

If you have back problems or other issues with aches and pains, you need to be particularly careful with your mattress choice. Too firm may put too much pressure on the body which can enhance or trigger pain, while too soft may be insufficient support for your bones and joints.

Latex mattresses rate well for back pain because of their ‘springy’ action. The spongy material contours well with the body and maximises body contact to relieve pressure points and better align the spine. Memory foam mattresses can also be a good choice for bad backs, particularly high density foam types. Low-density memory foam provides poorer support and pain relief.

Injured, weak and mobility-impaired people may prefer a firmer mattress, as it makes it easier to get out of bed, compared to soft sink-in mattresses.

How much do mattresses cost?

Even within a particular category, there’s a wide price range. Generally speaking, you get what you pay for, but that doesn’t mean you should just go out and buy the most expensive mattress you can find. Respondents to our survey of new mattress owners spent an average of $1,179 on their most recent purchase. Below is a ballpark price range for each broad type. Bear in mind that both of the coil types include prices for hybrids (coil support with memory foam, latex or other comfort features).

As you can see, there’s a wide range of prices depending on type, so you’ll need to carefully weigh up how much you’re willing to spend versus the features you want in your mattress.

Mattress type Single (92x187cm) Double (137x187cm) Queen (153x203cm) King (203x203cm)
Continuous/open coil $119 – $3,299 $169 – $3,999 $199 – $4,499 $299 – $5,999
Pocket coil $249 – $6,899 $349 – $7,999 $399 – $8,999 $1,449 – $11,499
Memory foam $449 – $3,899 $599 – $3,499 $699 – $4,799 $799 – $5,999
Latex foam $549 – $1,195 $699 – $2,295 $749 – $2,695 $849 – $3,295
Air bed $499 – $1,499 $699 – $4,425 $799 – $7,099 $1,299 – $9,499

How to pick the best mattress for you

It’s a good idea to do your research first, reading product details and reviews to help you make a shortlist based on your needs. Then you can go into a retail store or display room to test out mattresses with a clear idea of what you’re looking for. It’s also important to note that many manufacturers produce product lines exclusively for certain retailers, or have a line under one name at one retailer and a different name at the other when they’re actually just the same product.

When you go into a retail store or showroom to test mattresses, don’t let the salesperson rush you. 30 seconds of lying on a bed is not enough. Get a pillow (or better yet take a comfortable one with you) and relax properly, as you would if you were going to sleep.

For more specialty types of mattresses, you may find it easier to buy online. This can be a bit risky, especially if you’re looking to buy something quite different from your previous mattress. Before buying online, check the retailer’s returns policy to make sure that if you don’t like it, you’re easily able to return it. In our latest survey, 55% of respondents who purchased their mattress online wish that they had tried it out first.

Ready for a good night’s sleep?

You spend as much as a third of your life in bed, so it’s really worth investing in a good quality mattress, taking the time and care to make the best choice for you. Before you go to the shop, understand what different types of mattresses do and what kind of sleep needs they’re best for so you don’t end up paying thousands of dollars only to get an aching back. As it’s a long-term investment, looking at reviews can be useful for information about how your mattress might perform in the long-term. Take care of your mattress… so it can take good care of you.

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Frequently asked questions

Canstar Blue surveyed 3,000 Australian adults across a range of categories to measure and track customer satisfaction. Data was collected using Qualtrics’ online sample aggregation from ISO accredited panels. The outcomes reported are the results from customers within the survey group who have purchased a new mattress in the last 3 years – in this case, 1,079 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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