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iiNet Broadband Plans Review

iiNet has cemented itself as one of Australia’s leading home broadband service providers, with a solid reputation built on clever marketing and generally good customer support. But are its home internet plans still up to scratch in this increasingly competitive telco world? Following its takeover by TPG, iiNet has become part of the second-largest telco in Australia – behind Telstra of course. However, iiNet is still its own company, offering its own broadband plans

There were some concerns following TPG’s takeover of iiNet that customers would be potentially worse off, or that the same great customer service would be lost. However, much of that remains unfounded. iiNet still offers a strong range of internet plans that have many Australians hooked. The question is: Could you find better value elsewhere? We’ll aim to answer that in this review.

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iiNet Internet Review & Plans

iiNet has a large range of over 10 broadband plans, including ADSL2+, naked DSL and NBN plans all starting at $59.99 a month. Unlike some other internet providers which charge you at higher rates if you exceed your limit, iiNet throttles your data and speeds so you don’t overspend. You can choose to buy one of five data packs, ranging from $10 for 10GB up to $80 for 200GB.

iiNet’s main products are its Naked DSL plans, which don’t include home phone line rental, and ADSL2+ bundles which do. iiNet also offers NBN plans in available areas, plus cable broadband to homes in Geelong, Mildura and Ballarat. So in the interest of the whole of Australia, let’s see what’s in the range of iiNet’s various DSL and NBN plans.

iINet ADSL Bundles

If you’re still in an area serviced by ADSL, iiNet offers three key plans here. The telco offers 500GB for $59.99, while limitless data can be had for $79.99. Limitless data with a call pack then costs $89.99 a month.

  • All plans include home phone line rental, which is ordinarily not included on other ADSL providers and can cost anywhere from an extra $10 a month upwards.
  • An international call pack can be added from an extra $10 a month.
  • Plans can come with no lock-in contract but this attracts an $80-odd set-up fee and does not include a modem. The 24-month contract includes the modem that is ordinarily worth an extra $89 upfront.

Beyond straightforward plans and prices, iiNet also has entertainment covered with the optional bundling of a Fetch TV package from $10 extra per month with one channel pack included. Additional channel packs can then be added on from $6 per month. Note that if you take away the included channel pack, the monthly cost for the Fetch box is reduced to $5.

iiNet Naked DSL plans

iiNet’s Naked DSL internet plans are just about as simple as they come – ADSL broadband with a VoIP Netphone rather than a standard home phone line rental. There are three Naked DSL plans from iiNet to choose from – the first offers 500GB while the latter two include unlimited data. The two cheapest offer PAYG call rates on your Netphone, while the dearest plan includes a call pack. You can also option your plan with an international call pack for $10 per month.

You can subscribe to any plan on either a monthly or 24 month basis – the latter gives you a cheaper activation fee and the option of a free Wi-Fi modem. If you’re going to be sticking around for a while, it makes sense to forego the upfront fee and sign up to a longer contract. Fetch packs are again available – they can be streamed data-free if bundled with iiNet, which makes it a sound option for those who want to stream but only want to get the 500GB plan.

iiNet Fixed Line NBN Plans

iiNet NBN plans are available from about $60 a month, and this will get you 500GB on the most basic NBN plan on the slowest speed tier. iiNet does not offer any ‘NBN 25’ plans – the second speed tier. For a more in-depth look, let’s break it down by speed tiers:

iiNet NBN 12

This is the slowest speed tier on the NBN, in which you’ll get 12Mbps download, and 1Mbps upload. For regular fibre users, the cheapest unlimited plan comes in at about $70 a month – only $10 dearer than the 500GB plan! Here’s a snapshot of what’s on offer:

iiNet NBN 50

Generally, for a speed boost to 50Mbps download and 20Mbps upload, you’ll have to pay anywhere from $5 to $15 a month extra for the privilege. Prices for NBN 50 plans start at around $80 and the usual fees and charges apply if you opt for a no lock-in contract plan. This is the first speed tier on iiNet deemed suitable for streaming and more intensive internet use.

iiNet NBN 100

This is the fastest speed tier on the NBN, affording 100Mbps download speeds, and 40Mbps upload. For potential three-figure download speeds, you can expect three-figure prices. The cheapest plan costs about $100 and all plans come with unlimited data. The cheapest plan comes with PAYG calls over VoIP while more expensive plans have some form of calling inclusions.

iiNet Fixed Wireless NBN

Fixed wireless is basically a connection to a wireless internet exchange, which then connects to satellite services. It’s explained further in this article. The benefit with iiNet’s fixed wireless plans is that they are generally not any more expensive than prices for fixed line NBN. This means that customers can enjoy 500GB from $59.99 a month. Speed tier jumps are also generally the same price. So really, the method of your NBN delivery is different, but prices and the end result mostly are not. Plus, with NBN Co gearing up its fixed wireless system to deliver gigabit speeds, customers on this type of connection are well poised to be all good for the future.

iiNet SkyMuster Satellite NBN

If you’re out in the sticks and connected to the NBN, SkyMuster satellite is probably what you’re connected to. Prices for this service are generally higher than that of fixed line or fixed wireless connections for the equivalent amount of data. Prices with iiNet start at about $40, for which customers receive just 20GB of peak data and 40GB data for off-peak usage. Speed boosts start at $5 extra per month, while anything more substantial quickly costs over $90 a month. Still, there are no unlimited plans no matter how much you’re willing to spend.

How does iiNet internet compare to other providers?

iiNet’s plans strike a balance between low-cost, limited plans and more expensive unlimited plans. The company faces stiff competition at both ends of the market. In terms of entry level plans, there are several small providers offering similar or greater amounts of data for comparable prices. Let’s get a more in-depth look below.

iiNet ADSL Plans Compared

iiNet’s ADSL plans are pretty straightforward, starting at just $60 which is pretty cheap in the grand scheme of things. However, for unlimited data, there are cheaper providers out there. Even Optus, one of iiNet’s main rivals, offers unlimited data for $60 with home phone packs optional and slightly extra. Other providers to look out for in this space are Belong – a subsidiary of Telstra – and Mate Communicate. These two offer cheaper plans but keep in mind that you will have to front up for line rental, which is another $10+. For straightforward ADSL, iiNet is tough to beat as it includes line rental.

iiNet Naked DSL Plans Compared

Naked DSL internet comes a little dearer than a lot of regular ADSL plans and there isn’t a whole lot of competition. You won’t be paying for line rental, but iiNet tends to not charge for line rental anyway. Nevertheless, iiNet is among the most competitive providers in this segment. That said, other providers such as MyRepublic and MyNetFone offer similar plans, as does iiNet subsidiary Internode. Also on the radar is bigger brother TPG.

iiNet Fixed Line NBN Plans Compared

iiNet’s plans compare differently based on what NBN speed tier you decide on, keeping in mind that iiNet does not offer any NBN 50 plans.

NBN 12 Plans Compared

Expect other providers to offer unlimited data for less than $60 a month here. All providers differ based on line rental inclusions, set-up fees and how they account for data used. While iiNet is generally competitive, expect other providers such as Exetel and AusBBS to offer cheap unlimited plans. Amaysim is also worth a look into with its promotional deals and no lock-in contracts as standard.

NBN 50 Plans Compared

iiNet’s speed boost plans bring much the same story as most of its other plans. There may be smaller providers offer unlimited data for less money. Here, you can expect several providers to deliver unlimited data for less than $70 a month. Of course, it pays to check what upfront fees there are – if any – and whether you’ll be tied into a contract. Providers to look out for are Hello Broadband, SpinTel and Barefoot. Barefoot is the only provider here to come with no lock-in contract AND no set-up fee.

NBN 100 Plans Compared

At the fastest speed tier, you can expect some higher prices to boot. With iiNet cracking nearly triple figures for its cheapest plan, it falls behind again to some smaller providers. Upstart MyRepublic undercuts the competition by quite a margin, with top speeds with unlimited data for less than $70 a month. You can include some VoIP phone inclusions for about $10 extra – still placing it ahead of other competition such as Dodo and Teleron. Once again, watch out for set up fees and other upfront costs that may blow the first month’s cost out by a fair amount.

iiNet NBN Fixed Wireless Plans Compared

Perhaps the greatest benefit with fixed wireless connections these days is the fact that they are often not dearer than fixed line customers. This means that customers on the fringe of urban areas do not miss out and are afforded the same value in a lot of cases. Providers worth looking out for in this space are Tangerine Telecom and TPG. These two offer fixed wireless unlimited data plans for around the $60 mark.  Tangerine benefits from having no set-up fees, which is a consideration.

iiNet NBN SkyMuster Plans Compared

SkyMuster plans are generally more expensive per megabyte than other forms of broadband, but the convenience factor for rural customers may be well worth it. Unlimited data is scarcely found so those living rurally will have to keep an eye out on their data usage. However, we expect many people living out that way will have better things to do than binge Netflix all day, every day! Providers alongside iiNet worth looking out for are Skymesh, Southern Phone and Harbour ISP. All offer plans starting from about $40 a month with similar amounts of data. However, keep in mind the make-up of peak/off-peak data and how the providers account for each. Some may have generous off-peak times while some others may split their total data differently among the two.

Should ii choose iiNet?

iiNet remains an excellent choice for home broadband. Its large range of plans and supported internet technologies means that wherever you are and whatever your budget, iiNet likely has a plan for you at a competitive price – often beating out the big guys like Telstra and Optus.

  • However, more on the radar is a range of small providers offering lots of data for cheap prices.
  • These smaller providers frequently beat out iiNet in terms of price, but iiNet’s generally reliable service and wide-ranging network with satisfied customers still makes it a safe bet.

If you are after the most ‘bargain basement’ plans on any type of connection, iiNet may not be the provider for you. While iiNet plans are generally not expensive by any means, there are other providers out there undercutting the big guys by quite a margin. However, you may also find that you get what you pay for and you may find value in paying more. In any case and no matter your budget, iiNet is worth keeping an eye out for.

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What do customers think about iinet NBN plans

In 2017, Australian customers gave iinet 5 out of 5 stars for Overall Customer Satisfaction for NBN plans

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