Review of TPG broadband plans
TPG has grown rapidly over the past few years to become one of the most popular broadband service providers in Australia. With a good range of cheap, simple plans, TPG has grown a loyal customer base and recently acquired fellow broadband provider iiNet. This acquisition made TPG the second largest ISP in the country by market share – behind Telstra of course! So, what does TPG offer that makes it so popular, and how does it stack up against the competition?
TPG offers ADSL2+ broadband plans in both naked and bundled form, as well as NBN plans in available locations. We’ve checked out exactly what TPG currently offers, and compared its plans to those from other service providers, in order for you to find the best deal.
What broadband plans does TPG offer?
TPG offers a range of internet plans to suit nearly every household. There are over 20 plan configurations, consisting of ADSL, Naked DSL and NBN connections.
So whether you’re a homeowner, renter, single, a couple, a sharehouse or a family, TPG likely has you covered. Most of TPG’s home broadband plans come on month to month terms or 18 month contracts, and with data ranging from 50GB all the way up to unlimited, it’s hard to find a plan that won’t suit your household’s downloading needs.
TPG ADSL2+ Plans
The ‘tried n true’ ADSL2+ is a staple in TPG’s arsenal of broadband plans. They represent the best value for money (usually) and there are data allowances varied enough for a wide variety of households. They start at 50GB of data for just $29.99 a month. The 50GB is comprised of 25GB peak data, and 25GB off-peak. Off-peak data counts as data used between the hours of 2.30am and 8.30am. So if you’re a night owl or someone who likes to get bulk-downloads done at quiet times, these plans could be for you. This peak/off-peak 50:50 split is for all of TPG’s data-capped plans.
The cheapest unlimited plan comes in at $59.99 a month and is on a 12 or 18 month contract. 18 month contracts come with a Wi-Fi router as standard, while 12 month contracts demand you BYO modem. TPG lets you pick one of these plans and one of four Voice add-ons to combine into one plan – perfect if you’re looking to save money on calls or data. Of course, none of these plans include line rental, which is an added cost.
All ADSL plans also come with TPG’s IPTV service, which includes a package of TV channels for you to stream online, absolutely free. These channels mainly include foreign news stations, including Al Jazeera and Bloomberg News among others. So if you’re after more news than the ‘cat stuck up a tree’ local news headlines, this package could be for you. Sports channels are also said to be coming, so watch this space.
TPG Naked DSL plans
There are four Naked ADSL2+ plans in the TPG suite. Available on six month or 18 month contract terms, TPG’s ADSL2+ broadband offers download speeds of up to 20Mbps and come with no excess data charges – TPG simply shapes your download speeds if you exceed your monthly quota.
Think of the naked DSL range from TPG like a more concise, short and sweet version of its ADSL2+ plans. While you will tend to pay more per month with naked DSL, you are not subject to pesky line rental. Also, with naked DSL you can opt for a six month contract, which is great news for renters not looking at sticking around long-term. A major bonus is that the unlimited naked plan comes in at only $10 more a month compared to the ADSL2+ plan – this can work out cheaper than paying for line rental.
TPG NBN Plans
TPG offers the same contract terms as before on its NBN plans –monthly or 18 months. Whilst a free Wi-Fi modem now comes as standard with every plan, the 18 month contract waives your $99.95 setup fee. Every TPG NBN plan comes with the TPG Voice VoIP call service, which lets you make cheap calls over the internet in the same way as other VoIP services. The company lets you choose from three different download speed tiers:
- Tier 1 – 12Mbps ‘Standard’ plans from $29.99 a month
- Tier 3 – 25Mbps ‘Fast’ plans from $69.99 a month
- Tier 4 – 100Mbps ‘Superfast’ plans from $89.99 a month
If your home is on the NBN already but you don’t require tip-top speeds, then Tier 1 plans could be sufficient for you. In a lot of cases, 12Mbps is sufficient for a lot of ‘everyday’ users as it should allow you to get the basics done in peak times – email, social media and browsing. Tier 1 also means you’ll likely save a bit of money, with plans starting at under $30 a month. With this plan you’ll get a relatively low 10GB to play with. You’ll also get PAYG home phone calls.
The cheapest Tier 1 unlimited plan is $59.99 a month, which is great because you don’t have to be out of pocket just because your home is connected to the NBN. The dearest plan on Tier 1 is $79.99 per month for unlimited data and unlimited local and national calls, plus unlimited international calls to selected countries.
If your internet speed demands are more than what’s provided on NBN Tier 1, then Tier 3 could be what you’re after. With 50Mbps maximum download speeds on offer, that’s enough for some fairly hefty streaming, gaming and downloading. The bonus here that all of TPG’s Tier 3 NBN plans come with unlimited data, with prices determined by what kind of call inclusions you get. As the price increases, expect international minutes to increase.
TPG doesn’t mess around and goes straight to the top with Tier 4 NBN speeds. This is where the plans start to get a little expensive, starting at just under $90 per month for unlimited data. So, if you demand only the greatest speeds afforded to Australians at present, TPG’s Tier 4 plans may be up your alley. With 100Mbps maximum download speeds, you can download stuff in lightning-fast time but note that TPG states the typical evening speed 66ish Mbps.
How does TPG compare to other internet providers?
With a strong focus on value for money, TPG’s plans have historically fared well against the competition – especially the big boys like Telstra and Optus. However, a range of smaller providers across all broadband sectors are giving TPG a run for its money.
TPG ADSL2+ Plans Compared
At the bargain-basement end of the spectrum, TPG comes out as one of the cheapest – however it is a little lackluster in data allowance. TPG is outclassed by Dodo, which offers one of the cheapest unlimited plans in Australia at $34.90 a month. Other small providers Belong and AusBBS also come to the game with some enticing offers.
TPG’s cheapest unlimited plan comes in at $59.99 a month, and even with this relatively low price, TPG is still ‘middle of the road’ when it comes to price. While it is cheaper than the likes of Optus, it still falls behind smaller providers as well as Dodo. While TPG is a safe option, you can find smaller providers offering unlimited data for about $40 or $50 per month. However, you’ll also have to figure out the cost of calls and whether they are included in the bundle!
TPG Naked DSL Plans Compared
TPG has a fairly wide range of naked DSL plans to satisfy the needs of a lot of households. Again, TPG proves the safe bet, but other providers seem to offer more value. For example, MyNetFone offers 500GB data for pretty much the same price as TPG’s 50GB plan, while MyRepublic also offers an enticing unlimited plan. TPG’s little brother iiNet also comes into the mix with 500GB for less than $60 a month.
It could be well worth stepping up and choosing TPG’s unlimited naked plan. For only $10 extra a month you are afforded a lot more data, and this better competes with other providers. MyRepublic still comes out as the cheapest, but TPG now directly competes with MyNetFone, iiNet and subsidiary Internode.
TPG NBN Plans Compared
TPG has a large range of NBN plans with three speed tiers, so how do they compare? TPG’s cheapest Tier 1 plan comes in at about $30 a month, which falls behind the likes of Exetel on price, as well as Teleron and SpinTel in terms of data included. If you’re after the most basic NBN plan, TPG stands its ground but there are other providers offering increased value.
This sentiment is again echoed with TPG’s top-of-the-line Tier 3 and 4 NBN unlimited data plans. The cheapest by far goes to MyRepublic, while a host of smaller providers are also offering plans at around the $80-$90 a month price point. TPG’s plans are cheaper than some, but somewhat outclassed by others. However, keep an eye out for call inclusions, which TPG may offer more value in. Also keep an eye out for plans from the likes of Optus that offer entertainment bundles such as Fetch TV, data-free streaming and other perks; while these plans are more expensive, you might find they offer better value.
Is TPG worth the money?
TPG is generally quite popular with customers and is a safe bet for many newcomers wanting fairly solid value. However, with a little digging you can find smaller providers offering more data in a lot of cases for the same price, or cheaper.
- TPG stands up well to the big players such as Optus and Telstra, but often falls behind others in terms of basic data-versus-price value.
- This is especially pronounced at the lower price points, where TPG often provides less than 100GB of data for the same price as another provider offering 500GB or more!
TPG’s focus on winning customers through low prices and easy to understand plans has worked wonders for many years, and will no doubt continue to do so in the future. Its wide range of internet plans and support of both ADSL and NBN fibre technologies means TPG really does have something for everyone. TPG is a safe choice. However, you could potentially find better deals with a bit of hunting around.
What do customers think about TPG ADSL/Broadband plans
In 2017, Australian customers gave TPG 4 out of 5 stars for Overall Customer Satisfaction for ADSL/Broadband plans