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Optus Internet Plans Review

For more than two decades now, Optus has been the primary competitor to Telstra for the title of Australia’s biggest broadband provider. While competition has stiffened in recent years, Optus still remains a big player in the Australian telecommunications market, as the only company other than Telstra to own its very own internet infrastructure. While Optus still uses the Telstra infrastructure in some locations, Optus is generally considered the cheaper of the two big providers.

Optus offers a full range of internet plans, including NBN and mobile broadband, including 5G Broadband. At Canstar Blue, we have compiled a review of Optus’ current internet plans, including an Optus NBN review, all in one place to help you choose the best plan to suit your needs.

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Which Optus internet plans can I sign up to?

Many of Optus’ broadband plans (including 5G Home Internet) come with unlimited data, while its 4G mobile broadband plans and home wireless plans come with limited data caps. Optus’s NBN plans are perhaps the highlight of its internet plan range, with a range of different bundled internet plans, whether that’s with home phone or entertainment included. With the NBN being rolled out to more areas, you’ll need to check your address to see if your home is eligible to connect to the NBN network.

Optus Internet modem
Image: Optus

For NBN, plans come with the NBN 50 (Standard Plus) speed tier, with the option to upgrade to NBN 100/20 (Premium) for an extra $20 each month.

All plans are available month-to-month, and include a $99 start-up fee, plus $252 for your WiFi modem. However, stay connected for a full 36 months, and this modem price is waived.

The following table features a selection of month-to-month Optus NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest and then by data allowance. Use our comparison tool to see plans from a wider range of providers.

Fetch TV with Optus

Like with its mobile phone plans, Optus packs its internet bundles with several entertainment features, notably Fetch TV and Optus Sport.

  • The set-top box service Fetch TV includes live TV recording and rewinding, as well as an on-demand movie store and easy access to all your favourite entertainment apps such as Netflix and Stan (subscription required).
  • Fetch TV also gives you access to entertainment packs, in which you’ll get access to premium channels like ESPN, MTV, E!, and National Geographic.
  • There are four entertainment packs costing $6 a month each, or you can bundle all four of them for $14 a month.
  • Optus Sport gives you live and exclusive access to Premier League, Champions League football, and related shows on-demand.

What does Optus offer?

Optus NBN Plans

Unlimited data

Top-speed NBN Plan

Entertainment

Call packs

Choice of contract

Included modem


Available across FTTP, FTTB, FTTN


Optus NBN Coverage

Like almost any other provider, Optus’ NBN coverage is reliant on the wider rollout taking place, courtesy of NBN Co – the company that wholesales the NBN to providers. When completed, fibre networks will extend to 93% of the population, while the remaining 7% will be covered by either a fixed wireless or satellite connection.

Optus NBN extends to most capital cities now, with major regional hubs also covered. Optus NBN is available across FTTN, FTTB and FTTC fixed line connections, as well as fixed wireless. Top speeds will be confirmed once connected.

Optus Features & Bonuses

Optus is a full-service provider, meaning it offers more than just broadband. Here are some features and bonuses you can expect with Optus:

  • Unlimited Data: All plans feature unlimited monthly gigabytes.
  • NBN Speeds: Standard Evening Speed (typical evening speed: 45Mbps), Premium Evening Speed NBN 100/20 (typical evening speed: 90Mbps) and Premium Evening Speed NBN 100/40 (typical evening speed: 90Mbps) plans are available.
  • Technology Types: Optus offers NBN across Fibre to the Premises, Fibre to the Node, Fibre to the Building, Fibre to the Curb, HFC, and fixed wireless connections.
  • Entertainment: Get Optus Sport and Fetch TV on ‘Entertainer’ and ‘Entertainer Lite’ plans. Optus Sport is home to live Premier League matches and is usually an extra $14.99 a month.
  • Modems: Get an Optus Ultra WiFi modem on all plans, featuring 4G network backup.
  • Call Packs: Plans which don’t include calls can have call packs added on for an extra $5 a month.

Optus is more than just your broadband provider; it provides entertainment for the whole family, and provides football (soccer) fans with their fix.

Optus NBN Review

When it comes to NBN plans, Optus does keep things simple. You choose between the ‘Internet Everyday’, ‘Internet Entertainer  Lite’ or ‘Internet Entertainer’ plan with NBN 50 speeds as default, then add on anything else like a speed boost or phone pack. Let’s dive into Optus’s NBN plans and prices.

Optus Standard Plus NBN 50

Optus offers unlimited data on the Standard Plus (NBN 50) speed tier from $75 per month for just broadband, $79 per month for broadband with the Fetch Mini, and $90 per month for broadband bundled with the Fetch Mighty and a premium channel pack. Expect typical evening speeds of 45Mbps on this plan.

Optus Premium NBN 100

For premium (NBN 100/20) speeds with Optus, expect to pay from $95 per month for standalone broadband. Entertainment plans, which feature Fetch TV, start at $99 per month for Fetch Mini and go up to $110 per month for Fetch Mighty, with all plans including Optus Sport as standard. Typical evening speeds for Optus NBN 100 are listed as 90Mbps.

Optus 4G Home Internet Plans

Optus provides a choice of two 4G home internet plans, both on two-year contracts or month-to-month. $65 buys you 200GB of data, while the $75 plan features 500GB each month. Two-year plans include a modem at no upfront cost, but if you decide to go contract free, you’ll need to pay $216 upfront.

If you use more than your included data during your billing month, you’ll automatically receive another 40GB for $10 up to 5 times, after which your speed will be slowed to 1.5Mps. Coverage and serviceability will vary depending on device, location and other factors.

Optus 4G Home Internet Plans

The following table shows a selection of Optus 4G Home Internet plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products with links to referral partners.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

4G Home Internet Lite 200GB (24 Months)

  • Includes: B818 Modem
  • Cost of 1MB included data is $0.0003
  • Available in selected areas

min. cost $1,560 over 24 month plan period

200GBMax Data**/billing period $65Advertised Cost^^/billing period Go To Site
Optus Logo

4G Home Internet Lite 200GB (Month-to-Month)

  • $216 upfront modem cost for B818 Modem
  • Cost of 1MB included data is $0.0003
  • Available in selected areas

min. cost $281 (incl. $216 modem cost) over first month plan period

200GBMax Data**/billing period $65Advertised Cost^^/billing period Go To Site
Optus Logo

4G Home Internet Everyday 500GB (24 Month)

  • Includes: B818 Modem
  • Cost of 1MB included data is $0.0002
  • Available in selected areas

min. cost $1,800 over 24 month plan period

500GBMax Data**/billing period $75Advertised Cost^^/billing period Go To Site
Optus Logo

4G Home Internet Everyday 500GB (Month-to-Month)

  • $216 upfront modem cost for B818 Modem
  • Cost of 1MB included data is $0.0002
  • Available in selected areas

min. cost $291 (incl. $216 modem cost) over first month plan period

500GBMax Data**/billing period $75Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Optus 5G Home Internet Plans

Optus is now offering unlimited 5G Home Internet to customers in eligible areas. Qualifying customers can access unlimited data on the 5G network from $75 per month, albeit with a maximum download speed of 100Mbps. If you want unrestricted speeds, you can upgrade to the new 5G Internet Entertainer plan with no speed caps from $90 per month.

You’ll also get a Nokia 5G modem with 4G/LTE backup and Optus Sport + Fitness included on all plans, and Fetch Mighty included on the 5G Internet Entertainer plan.

Optus 5G Home Internet is available both on a two-year contract and on a month-to-month plan. Plans over 24-month feature no additional setup costs, but month-to-month customers will need to pay a $200 upfront start-up fee.

Optus 5G Home Internet plans

The following table shows selected published Optus 5G home internet plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Optus 5G Internet Everyday

  • Speed capped at 100Mbps
  • 50Mbps satisfaction guarantee
  • Includes the Optus supplied Nokia modem
  • $200 start-up fee
  • Special offer: one month free

min. cost $275 over first month

UnlimitedMax Data**/billing period $75Advertised Cost^^/billing period
Optus Logo

Optus 5G Internet Everyday (24M)

  • Speed capped at 100Mbps
  • 50Mbps satisfaction guarantee
  • Includes the Optus supplied Nokia modem
  • $0 start-up fee
  • Special offer: one month free

min. cost $1,800 over 24 months

UnlimitedMax Data**/billing period $75Advertised Cost^^/billing period
Optus Logo

Optus 5G Internet Entertainer

  • No speed cap
  • 50Mbps satisfaction guarantee
  • Includes the Optus supplied Nokia modem
  • $200 start-up fee
  • Special offer: one month free

min. cost $290 over first month

UnlimitedMax Data**/billing period $90Advertised Cost^^/billing period
Optus Logo

Optus 5G Internet Entertainer (24M)

  • No speed cap
  • 50Mbps satisfaction guarantee
  • Includes the Optus supplied Nokia modem
  • $0 start-up fee
  • Special offer: one month free

min. cost $2,160 over 24 months

UnlimitedMax Data**/billing period $90Advertised Cost^^/billing period
View all NBN plans listed on Canstar Blue

Optus Mobile Broadband Plans

Optus offers a small selection of month-to-month mobile broadband plans (data SIM-only plans), with the ability to bundle in a tablet or smart accessory, or bring your own compatible modem or device. Plans include access to Optus Sport, plus data sharing between other eligible plans on your Optus account.

Optus Mobile Broadband Plans

The following table shows a selection of Optus mobile broadband plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest and then by data allowance, largest to smallest.

Brand Features Max Data/billing period Advertised Cost^^/billing period
optus Logo

Small Data SIM Plan

  • SIM Only
  • Month-to-month plan (SIM plan price, inclusions & add-ons may change as notified)
  • Includes Optus Sport
  • Extra data $10/GB

min. cost $15 month to month

5GBMax Data**/billing period $15Advertised Cost^^/billing period
Optus Logo

Medium Data SIM Plan

  • SIM Only
  • Month-to-month plan (SIM plan price, inclusions & add-ons may change as notified)
  • Includes Optus Sport
  • Extra data $10/GB

min. cost $25 month to month

25GBMax Data**/billing period $25Advertised Cost^^/billing period
Optus Logo

Large Data SIM Plan

  • SIM Only
  • Month-to-month plan (SIM plan price, inclusions & add-ons may change as notified)
  • Includes Optus Sport
  • Extra data $10/GB

min. cost $50 month to month

75GBMax Data**/billing period $50Advertised Cost^^/billing period

Contact Optus Customer Service & Support

As you’d probably expect from a large telco, Optus has a comprehensive range of customer service and support options available. There is an online forum where all your pressing issues have probably been answered before, as well as an FAQ. There is also live chat and a call centre.

Generally, Optus and other telcos are moving away from having call centres as the go-to source of troubleshooting, instead encouraging consumers to use online chat, FAQs, forums and more to solve their issues. Optus also has an online portal and app where customers can access all their information, billing details and more.

How does Optus compare to other internet providers?

Since the introduction of its streamlined new plan range, comparing Optus plans to the competition has become remarkably simple – all Optus plans now come with unlimited data, which is still a significant advantage over plans offered by many large ISPs. Optus generally stacks up pretty well against other large ISPs, benefiting from its Fetch TV packages and having the Standard Plus speed tier as the default speed option on NBN plans. Other internet and NBN providers competing with Optus include:

Overall, with these big telcos you’ll have to keep an eye out for contract length, setup fees, modem costs and other other fees that can make the first month of a plan quite expensive.

Should I buy an Optus internet plan?

Optus offers many attractive options across all internet connection types, and with unlimited data starting at just $75 a month – even on NBN – it’s pretty hard to look past it.

While some providers do offer cheaper prices, Optus’ inclusion of Yes TV by Fetch and Optus Sport on plans from just $79 per month make it pretty much a ‘go-to’ when it comes to internet and entertainment. Optus has transformed to offer some very exciting plans, and solidifies its position as one of the blue-chip ISPs of the Australian market.

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About the author of this page

Emma Bradstock Canstar Blue

This page was written and is regularly updated by Canstar Blue’s Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

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What do customers think about Optus NBN plans?

In 2020, Australians gave Optus 3 out of 5 stars for Overall Customer Satisfaction in NBN plans.

Optus NBN Plans

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