" "

What can affect your internet speed?

Internet download speeds are the most important measure of how solid your broadband service is. A fast connection will allow you to browse the web at lightning speed, install new programs in a matter of seconds, and stream and download entertainment without a hiccup.

On the other hand, a sluggish connection can make these things much harder, as well as being a cause of major frustration. Read on as we look at the things slowing your internet speed, and offer tips on troubleshooting a slow connection.

NBN Plans & Prices

Aren’t sure which NBN plan is the best fit for your speed needs? Check out some plans and providers below. The table below contains affiliate links.

The following table shows a selection of sponsored unlimited data Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database with links to referral partners.

Unlimited Standard Plus Evening Speed (NBN 50) Plans

The following table shows a selection of published unlimited Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database, listed in order of standard monthly cost (excluding discounts), from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Unlimited Premium Evening Speed (NBN 100) Plans

The table below shows a selection of published unlimited Premium Evening Speed (NBN 100) plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to referral partners.

What can affect internet speed?

Typically your internet speed can be affected by a variety of factors, including:

  • NBN speed tier
  • NBN connection type
  • Router location
  • WiFi signal strength
  • Device connection
  • Faulty hardware
  • Bandwidth issues
  • Network traffic

There are a wide range of different things that can cause lag or speed drops, but most problems are caused by one of the above issues. Let’s take a look at each factor in more detail.

NBN speed tier

By far, the biggest thing that is impacting on your internet speed is your NBN speed tier. NBN plans are divided and priced by speed tier, which range from offering download speeds up to 12Mbps all the way to 1000Mbps. If you’re feeling that your home internet should be faster, upgrading your speed tier is a good place to start.

Unlimited Premium Evening Speed (NBN 100) Plans

The following table shows a selection of published unlimited Premium Evening Speed (NBN 100) plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Unlimited Standard Plus Evening Speed (NBN 50) Plans

The following table shows a selection of published unlimited Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database, listed in order of monthly cost, from lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Unlimited Standard Evening Speed (NBN 25) Plans

The following table shows a selection of published unlimited Standard Evening Speed (NBN 25) plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Unlimited Basic Evening Speed (NBN 12) Plans

The following table shows a selection of published unlimited Basic Evening Speed (NBN 12) plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Connection type

Most homes in Australia on the NBN are connected through ‘Fibre to the Node’. This is a type of NBN technology which means you share bandwidth with other households connected to a single node in your neighbourhood, and as such it’s the slowest fixed-line NBN type available. If you care about speed, consider finding a property with HFC or FTTP technology, or looking into upgrading to a faster NBN connection type.

Router location

If the devices in your home rely on having a wireless modem-router, then where you put your router matters a great deal. Wired-internet types like ADSL and NBN have very little choice in where the modem-router can be placed, however wireless broadband and mobile broadband customers can move their router around the home and experiment to find the fastest spot.

Signal strength

If you’re noticing slow WiFi speeds in some corners of your home, it might be due to poor signal strength from your modem – or your home is simply too big to be adequately covered. Consider getting a WiFi range extender for your home, or swapping to Mesh WiFi for stronger in-home coverage.

Device Connection

The way your device is connected to your home internet can have a massive impact on how fast it is. If your device is connected via a wired ethernet cable, it will typically have faster internet than on a WiFi connection, although the cable itself can create a tripping hazard and an eyesore.

WiFi solves a lot of problems by eliminating the need for a cable, but it also provides slower speeds – and the speeds only get slower the further away from the modem-router you are. WiFi connections can also be potentially accessed by other people if not properly secured.

Faulty hardware

You might have a problem on the hardware side of things. Your modem-router, cables or NBN connection box might have a fault if you’re experiencing slow speeds or dropouts, especially if your hardware is a few years old. Don’t assume this is the definite problem out the gate, but if everything else is in working order, consider buying a new modem-router, using new cables, or contacting the NBN and reporting a connection box fault.

Bandwidth issues

Your home usually has multiple devices connected to the WiFi – phones, laptops, computers and consoles, to name a few. Something on your network could be sneakily downloading data in the background, which could be causing slower speeds. Try checking your devices for heavy bandwidth users, and stopping their downloads, or setting them to only download overnight.

Network traffic

Network traffic is something that can affect your internet connection in your local area (if you’re on ADSL, FTTN, FTTB or FTTC) or through your service provider, if there are a lot of people in that same area or on that same network at the time of use. Usually, service providers have the means to allow for lots of traffic, but sometimes this isn’t the case. If you suspect this is the problem, consider switching to a different provider, or if there’s lots of NBN traffic in your local network, consider upgrading to a faster NBN type if available.

What is a good NBN speed?

The right internet speed for you depends on the needs of your household, but a ‘good’ speed can be determined by what’s available on each plan – and this varies between NBN speed tiers.

As long as your NBN speed is around, or close to, the maximum theoretical speed available (as in 25Mbps on NBN 25, 50Mbps on NBN 50 and so on), you’re getting a good internet speed for your chosen tier. If this isn’t the case, it’s definitely worth looking into why your speed is so slow.

Do I need the NBN?

Although the NBN is generally the best home internet solution for most Australians, there are plenty of alternatives! You can use mobile broadband or home wireless broadband, try a non-NBN fibre network if available in your area, or rely on your phone data and hotspot – and with 5G on the rise it might be worth considering.

Share this article

[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]
[a-zA-Zbs]