MATE Mobile Phone Plans Review

Australian-owned telco MATE has built a strong reputation as an NBN and ADSL provider, offering competitive broadband plans with no lock-in contracts and a minimum of fuss. But the brand also sells a range of equally value-packed mobile plans, all offering unlimited national talk and text and plenty of gigabytes per month.

MATE’s SIM-only mobile plans are postpaid and flexible, with no contracts and the option to cancel at any time without penalty. Alongside perks such as data banking, MATE also rewards loyal customers with a $10 monthly discount for bundling both phone and broadband – making the provider one to keep on your shortlist if you’re looking for an all-in-one telco.

If you’re considering buddying up to MATE as your next mobile provider, we’ve broken down the telco’s mobile plans below.

MATE mobile phone plans at a glance

MATE offers six SIM-only plans, meaning you’ll need to bring your own unlocked smartphone. Prices begin at $20 per month for a generous 20GB of data, with options available all the way up to 70GB.

All plans offer coverage on parts of Telstra’s 3G and 4G networks, although 5G access isn’t available. Plans are free from contracts and available month-to-month only, so you cancel or switch between plans at any time.

The following table shows a selection of MATE postpaid plans from Canstar Blue’s database, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. If you want to compare a larger range of offers from other providers, use our phone plan comparison tool.

What does MATE mobile offer?

MATE postpaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

MATE network and coverage

Mate uses parts of Telstra’s 3G and 4G mobile networks to deliver coverage nationwide. This means around 23 million Australians will have coverage on a Mate mobile plan, although 5G service isn’t yet available. More detailed information can be found on MATE’s website.

Telstra coverage map

Features and bonuses

MATE’s mobile plans all feature unlimited standard national talk and text within Australia, plus monthly data, but there’s some other perks on offer:

  • International calls: All MATE mobile plans include unlimited standard calls and SMS to 15 selected countries.
  • Music streaming: MATE’s Better Mates, Great Mates, Best Mates, Soul Mates and Elite Mates plans all include a 12-month Premium Tidal music streaming subscription upon activation.
  • Data banking: All plans allow users to bank or store unused data each month (from 150GB to 400GB, depending on your plan).
  • Bundle deal: Bundle a MATE mobile plan with MATE internet and save $10 per month on your bill.
  • International roaming: No international use is available on MATE plans.

Individual MATE mobile plans

Good Mates plan

MATE’s entry-level plan is priced at $10 per month and includes unlimited standard national talk and text, plus 10GB of monthly data. You’ll also be able to roll over and bank up to 150GB of unused data.

Better Mates plan

Priced at $25 each month, the Better Mates plan includes 20GB of data, plus unlimited talk and text in Australia and unlimited international calls and SMS to 15 selected countries. This plan also features up to 200GB of data banking, and a bonus 12-month premium subscription to the Tidal music streaming service.

Great Mates plan

For $30 per month, MATE’s Great Mates option gives you unlimited standard talk and text to Australian numbers, unlimited calls and texts to 15 selected countries, and 30GB of data. You’ll also get a 12-month premium Tidal subscription, and the option to bank up to 250GB of unused data.

Best Mates plan

If you’re looking for more data, you can score 40GB per month on MATE’s Best Mates plan. With a monthly cost of $35, this plan also includes unlimited national talk and text, unlimited calls and SMS to 15 selected countries, a 12-month premium Tidal subscription and up to 300GB of data banking.

Soul Mates plan

MATE’s second-largest plan is priced at $40 per month for unlimited standard national calls and messages, unlimited international calls and SMS to 15 selected countries, and 50GB of data. As with other MATE plans, you’ll also get an included one-year subscription to Tidal Premium, and the option to bank up to 350GB of data.

Elite Mates plan

Finally, MATE’s premium Elite Mates plan buys you 70GB of monthly data, plus unlimited calls and SMS to Aussie numbers, for $70 each month. This plan also include unlimited calls and SMS to 15 selected countries, up to 400GB of data banking, and a 12-month premium Tidal music subscription.

MATE contact details/customer support

MATE support is based entirely in Australia, and operating hours are from 8.30am to 7pm Monday through Saturday, closed on Sundays.

  • MATE’s customer service number is 13 14 13
  • Online AI chat and live chat is available, as well as a self-help web portal
  • Email help is available at support@letsbemates.com.au

How do MATE mobile plans compare?

MATE’s plans offer good value for customers wanting mid-range postpaid service with some nice perks, especially if you’re after Telstra network coverage. Similar providers include:

The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This table includes products with links to referral partners.

The following table shows a selection of SIM-only postpaid plans with a minimum of 60GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This is a selection of products with links to a referral partner.

Is a MATE mobile plan a good deal?

If you’re already a MATE NBN customer, a switch to MATE mobile could be a money-saving move, especially if you feel like you’re overpaying for your current plan. A $10 monthly discount adds up, and MATE’s mobile plans offer plenty of features and data for each price point.

Even if you’re not looking to bundle phone and internet, you can do a lot worse than MATE in the postpaid plan space. MATE’s dollars-to-data ratio puts it ahead of bigger names such as Telstra, Optus and Vodafone, especially if you’re looking to keep your bill in the $20 – $40 price range. The inclusion of data banking is also a welcome feature for customers with varying data needs, as having a ‘rainy day’ stash of gigabytes can come in handy in times when your home internet is down or you’re on the road.

Unlimited international calls to selected countries is also a standout feature, and one to look into if you’ve got family and friends overseas. However, a lack of international roaming options means you’ll have to find an alternative travel SIM provider if you’re planning a trip abroad. If you’re a current Telstra user wanting to downsize your bill, a switch to MATE means more or less the same national coverage, but you won’t have access to 5G or Telstra’s fastest 4GX service.

Overall, MATE’s mobile plans are worth considering if you’re after a simple, data-packed postpaid service with no commitment. However, you may also want to try other Telstra network providers such as Woolworths Mobile, Belong and TeleChoice, or Boost Mobile if you’re happy to go prepaid.

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About the author of this page

Tara Donnelly

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent around a decade writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.