Belong Mobile Phone Plans Review
If your telco priorities are nationwide coverage, flexibility, and affordable prices, Belong Mobile could tick your boxes. An offshoot of Belong Broadband, Belong Mobile is a postpaid service offering streamlined, contract-free phone plans on Telstra’s 3G and 4G networks.
With three data tiers available, Belong Mobile caters for everyday use for the light-to-moderate phone user. The company’s mobile plans also include data rollover – a huge selling point that means you can keep and stash away your leftover data at the end of each month.
All of Belong Mobile’s plans are SIM-only postpaid (not prepaid), which means you’ll need to bring your own unlocked phone to the network. If you’re looking for a reliable provider with plans that won’t break the bank or lock you in long-term, in this Belong mobile review, we’ve conveniently broken down Belong Mobile’s pros, cons and plans below.
Belong mobile plans at a glance
Unlike bigger-name providers, such as Telstra and Optus, Belong Mobile keeps it simple: offering three standard, postpaid, bring-your-own-phone plans. Each plan includes unlimited standard talk and text in Australia, plus data, with the option to add international calls to selected countries. You’ll also have access to data banking on all plans. If you’d prefer a prepaid plan, you’ll need to look elsewhere as Belong does not offer prepaid phone plans.
Belong’s mobile plans come with a data safety net to prevent unexpected overages: once your allocated full-speed data has run out, your speeds will be slowed to 64Kbps for the rest of the month. This isn’t exactly fast, so you can opt to add additional high-speed gigabytes to your plan if needed — $10 will buy you an extra 5GB.
All of Belong’s plans are SIM-only and offered on a month-to-month basis. This means that, while you’ll need to supply the phone yourself, you’re free to change plans or cancel at any time. Belong SIM cards can be bought online, or in person from stores including Coles, Officeworks and JB Hi-Fi.
The following table shows all published Belong mobile postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
What do you get with Belong mobile plans?
Belong’s mobile phone plans are worth a look if you’re after a straightforward mobile option that lets you bring your own phone and change plans as required.
While you won’t get some of the extras you’ll find in big-name brands (such as data-free video or music streaming), international calls and SMS are available as an add-on feature, and you can roll over and bank any unused data each month. A quick checklist of what Belong Mobile offers is below.
|Data-free video streaming|
|Data-free music streaming|
|Data overage fees|
Belong mobile network and coverage
Belong Mobile uses the Telstra 4G and 3G network to deliver its phone and data services (which also plays host to the likes of LycaMobile, ALDI Mobile, Boost Mobile, TeleChoice and Woolworths Mobile). This means that Belong customers will have access to most of Telstra’s impressive nationwide coverage.
Unfortunately, Telstra’s ultra-fast 4GX service isn’t included on Belong plans, but you’ll still get great speeds from standard 4G and 3G. This makes Belong a great option for most Australians, although customers in rural areas may need to double-check Belong’s website to ensure they’ll be completely covered.
It’s worth pointing out that Belong Mobile is actually owned by Telstra, so it would appear that the smaller brand is something of a strategy to capture the more budget-conscious Aussie phone users out there.
Below is a screenshot of Belong’s current coverage map. 4G areas are represented in green, while 3G coverage is in orange/brown.
Features and bonuses
All of Belong Mobile’s plans include unlimited standard national calls and SMS. When it comes to data, you can get 20GB for $25 a month, going up to 100GB for $45 a month. While these aren’t the biggest data inclusions out there, Belong Mobile does offer some solid value for money, particularly with its larger 100GB plan.
- International calls and SMS: Unlimited standard international calls and SMS to 30 selected countries (including China, New Zealand, the UK and USA) can be added to any plan for an extra $5 per month. Essentially if you choose the $25 plan, you’ll get unlimited standard international calls and SMS for $30 a month.
- No excess data charges: While most telcos will charge you for excess data from the moment you go over your inclusion, Belong Mobile simply puts a cap on the speed at 64kbps. This is quite a slow speed, however if you’re right at the end of your monthly billing period, it could be enough to get by until the new billing cycle starts. You can choose to add on an additional 5GB of the standard speed data for an additional $10.
- Data banking and gifting: Perhaps the most interesting inclusion on Belong Mobile’s plans is the data banking and gifting. While data banking isn’t new, the gifting option is certainly a rarity. You have access to unlimited data banking, so if you have 20GB to use each month, and only end up using 15GB each month, you’ll constantly roll over those 5GB of unused data each month. You then have the option to gift any of your data to another active Belong Mobile customer (which can be added to their own data bank). To use data banking, you’ll need to make sure you’re paying your bill on time each month.
All of Belong Mobile’s plans are postpaid mobile plans only and bring-your-own-phone, but none require you to sign a lock-in contract. Plans are offered on a month-to-month basis, and you can cancel at any time without penalty.
Belong Mobile Regular SIM plan
For $25 each month, Belong Mobile’s Regular plan includes 20GB of data, plus unlimited national talk and text in Australia. If you’re unsure whether this plan suits your data needs, 20GB is ideal for users who love social media and frequent internet use, as well as music streaming and the odd YouTube video when away from WiFi. You can add on unlimited international calls and SMS for an extra $5 per month.
Belong Mobile Medium SIM plan
Belong’s mid-range plan is priced at $35 per month and includes unlimited standard national talk and text, plus 40GB of data. You have the option to add international talk and text for an extra $5 per month, and you’ll also receive unlimited data banking so you can stash any unused gigabytes.
Belong Mobile Large SIM plan
Belong Mobile’s biggest plan is priced at $45 each month and comes with a hefty 100GB of data, plus unlimited standard national talk and text. As with the $25 plan, you can add international calls and texting to selected countries (including Canada, China, Greece, Hong Kong, India, Ireland, Japan, New Zealand, Singapore, South Korea, the UK and the USA) for $5 extra each month.
This plan is great option for anyone with family and friends overseas, and for users with high data needs. If you’re a fan of video streaming and social media scrolling, this plan is your best bet with Belong.
Belong Mobile contact details/customer support
Need some help with your Belong Mobile plan or service? The telco offers several contact and support options, including:
- Contact via the website
- The Belong Facebook page
- The Belong app on the Apple App Store or on Google Play
How does Belong Mobile compare?
Belong Mobile isn’t the only telco offering Telstra network coverage at lower prices. The following providers also use parts of Telstra’s 4G and 3G networks.
Is Belong Mobile a good deal?
If you have your own phone, want to save money on your monthly mobile bill, and don’t require entertainment extras or global roaming, Belong Mobile is well worth considering. While it offers a simple selection of phone plans, you’ll get everything you need from a plan – unlimited talk and text and a range of data options – without paying for inclusions that you’ll probably never use. If you do want to make international calls to any of the eligible countries listed on the Belong site, you definitely can’t go wrong with access to unlimited calls and SMS for just $5 extra.
However, if you’re looking to pick up a phone on a plan, or want prepaid plans, Belong Mobile isn’t quite right for you. You may be better off with Telstra itself, or if you like the Telstra network but want something simpler and on the cheaper end of the spectrum, there are plenty of other smaller telcos to choose from. As always, it’s best to do your own phone plan comparison before you lock anything in.
- The Cheapest Mobile Phone Plans
- Top Mobile Deals
- SIM Only Plans Compared
- Excess Data Charges Explained
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
What do customers think about Belong Mobile phone plans?
In 2020, Australians gave Belong Mobile 5 out of 5 stars for Overall Customer Satisfaction in postpaid mobile plans, making Belong the winner of Canstar Blue’s Most Satisfied Customers Postpaid Mobile SIM-Only plans.