Belong Mobile Phone Plans Review

If your telco priorities are nationwide coverage, flexibility, and affordable prices, Belong Mobile could tick your boxes. An offshoot of Belong Broadband, Belong Mobile is a postpaid service offering streamlined, contract-free phone plans on Telstra’s 3G and 4G networks.

With three data tiers available, Belong Mobile caters for everyday use for the light-to-moderate phone user. The company’s mobile plans also include data rollover – a huge selling point that means you can keep and stash away your leftover data at the end of each month.

All of Belong Mobile’s plans are SIM-only, which means you’ll need to bring your own unlocked phone to the network. If you’re looking for a reliable provider with plans that won’t break the bank or lock you in long-term, we’ve conveniently broken down Belong Mobile’s pros, cons and plans below.

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Belong Mobile plans at a glance

Unlike bigger-name providers, such as Telstra and Optus, Belong Mobile keeps it simple: offering three standard, postpaid, bring-your-own-phone plans. Each plan includes unlimited standard talk and text in Australia, plus data, with the largest option also featuring included international calls to 33 countries. You’ll also have access to data banking on all plans.

Belong’s plans come with a data safety net to prevent unexpected overages: once your allocated full-speed data has run out, your speeds will be slowed to 64Kbps for the rest of the month. This isn’t exactly fast, so you can opt to add additional high-speed gigabytes to your plan if needed — $10 will buy you an extra 2GB.

All of Belong’s plans are SIM-only and offered on a month-to-month basis. This means that, while you’ll need to supply the phone yourself, you’re free to change plans or cancel at any time. Belong SIM cards can be bought online, or in person from stores including Coles, Officeworks and JB Hi-Fi.

The following table shows all published Belong Mobile postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

What does Belong Mobile offer?

Belong Mobile’s plans are worth a look if you’re after a straightforward mobile option that lets you bring your own phone and change plans as required.

While you won’t get some of the extras you’ll find in big-name brands (such as data-free video or music streaming), international calls and SMS are included on the $40 plan or as an add-on feature on the other two plans. A quick checklist of what Belong Mobile offers is below.

SIM-Only plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

Belong Mobile network and coverage

Belong Mobile uses the Telstra 4G and 3G network to deliver its phone and data services (which also plays host to the likes of LycaMobileALDI MobileBoost MobileTeleChoice and Woolworths Mobile). This means that Belong customers will have access to most of Telstra’s impressive nationwide coverage.

Unfortunately, Telstra’s ultra-fast 4GX service isn’t included on Belong plans, but you’ll still get great speeds from standard 4G and 3G. This makes Belong a great option for most Australians, although customers in rural areas may need to double-check Belong’s website to ensure they’ll be completely covered.

It’s worth pointing out that Belong Mobile is actually owned by Telstra, so it would appear that the smaller brand is something of a strategy to capture the more budget-conscious Aussie phone users out there.

Below is a screenshot of Belong’s current coverage map. 4G areas are represented in green, while 3G coverage is in orange/brown.

Belong Mobile Coverage Map

Features and bonuses

All of Belong Mobile’s plans include unlimited standard national calls and SMS. When it comes to date, you can get 1GB for $10 a month, going up to 15GB for $40 a month. While these aren’t the biggest data inclusions out there, Belong Mobile does offer some solid value for money.

  • International calls and SMS: Unlimited standard international calls and SMS to 33 select countries (including China, New Zealand, the UK and USA) is included on the $40 plan, while you can choose to add this on to the other plans at an extra $5 per month. Essentially if you choose the $10 plan, you’ll get unlimited standard international calls and SMS for $15 a month.
  • No excess data charges: While most telcos will charge you for excess data from the moment you go over your inclusion, Belong Mobile simply puts a cap on the speed at 64kbps. This is quite a slow speed, however if you’re right at the end of your monthly billing period, it could be enough to get by until the new billing cycle starts. You can choose to add on an additional 2GB of the standard speed data for an additional $10.
  • Data banking and gifting: Perhaps the most interesting inclusions on Belong Mobile’s plans is the data banking and gifting. While data banking isn’t new, the gifting option is certainly a rarity. You have access to unlimited data banking, so if you have 15GB to use each month, and only end up using 10GB each month, you’ll constantly roll over those 5GB of unused data each month. You then have the option to gift any of your data to another active Belong Mobile customer (which can be added to their own data bank). To use data banking, you’ll need to make sure you’re paying your bill on time each month.

Individual products

All of Belong Mobile’s plans are postpaid only and bring-your-own-phone, but none require you to sign a lock-in contract. Plans are offered on a month-to-month basis, and you can cancel at any time without penalty.

Belong Mobile Small SIM plan

Belong Mobile’s cheapest plan is its $10, 1GB data option. The Small SIM-only plan includes unlimited national calls and text and an entry-level 1GB of monthly data, which is best suited to lower-level users who just want to check emails, do some light web browsing, and occasionally dip into social media. You can add on unlimited international call and SMS to 33 countries for an additional $5 each month.

Belong Mobile Regular SIM plan

For $25 each month, Belong Mobile’s Regular plan includes 10GB of data, plus unlimited national talk and text in Australia. If you’re unsure whether this plan suits your data needs, 10GB is ideal for users who love social media and frequent internet use, but may be a little light if you’re set on streaming video. As with the Small plan, you can add on the unlimited international calls and SMS for an extra $5 per month.

Belong Mobile Large SIM plan

Belong Mobile’s biggest plan is priced at $40 each month and comes with a hefty 30GB of data, plus unlimited standard national talk and text. This plan also features unlimited standard international calls and texting to 33 selected countries, including Canada, China, Greece, Hong Kong, India, Ireland, Italy, Japan, New Zealand, Philippines, Singapore, South Korea, the UK and the USA.

This plan is great option for anyone with family and friends overseas, and for users with high data needs. If you’re a fan of video streaming and social media scrolling, this plan is your best bet with Belong.

Belong Mobile contact details/customer support

Need some help with your Belong Mobile plan or service? The telco offers several contact and support options, including:

How does Belong Mobile compare?

Belong Mobile isn’t the only telco offering Telstra network coverage at lower prices. The following providers also use parts of Telstra’s 4G and 3G networks.

Is Belong Mobile a good deal?

If you have your own phone, want to save money on your monthly mobile bill, and don’t require entertainment extras or global roaming, Belong Mobile is well worth considering. You’ll get everything you need from a plan – unlimited talk and text and a range of data options – without paying for inclusions that you’ll probably never use. If you do want to make international calls to any of the 33 countries listed on the Belong site, you definitely can’t go wrong with access to unlimited calls and SMS

However, if you’re looking to pick up a phone on a plan, or want prepaid options, Belong Mobile isn’t quite right for you. You may be better off with Telstra itself, or if you like the Telstra network but want something simpler and on the cheaper end of the spectrum, there are plenty of other smaller telcos to choose from. As always, it’s best to do your own phone plan comparison before you lock anything in.

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What do customers think about Belong Mobile phone plans?

In 2019, Australians gave Belong Mobile 4 out of 5 stars for Overall Customer Satisfaction in postpaid mobile plans.

Belong Mobile Postpaid Plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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