Belong NBN Plans Review

Belong is a small broadband provider wholly owned by Telstra, However, in contrast to Telstra’s often complete internet plan range, Belong is taking the opposite approach, offering a reasonably simple and easy-to-understand selection of plan options on NBN connections. Belong provides NBN plans on monthly contracts, with a focus on affordability and good value for money. But how do Belong’s internet plans stack up against other service providers? Read our Belong NBN review to find out more about what you can expect from an internet plan with Belong.

Belong Internet Plans

Belong offers NBN plans on several speed tiers. When it comes to choosing your internet package, it’s pretty straightforward, with NBN and mobile broadband options available.

Belong offers an easy-to-understand range of options for creating your new NBN plan. Starter plans offer typical evening speeds of 25Mbps, Standard Plus plans 48Mbps, and Premium plans 95Mbps. Plans are on a month-to-month basis, with the option to BYO your own modem.

Belong is part of Telstra, using its own network; this may provide peace of mind, knowing you could get a Telstra-like connection for a fairly low price. Some of Belong’s plans also include free mobile credit and a Belong mobile SIM card, which include coverage on parts of Telstra’s 4G mobile network.

Curious about Belong’s NBN plans? The below table features all published Belong NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.

What does Belong internet offer?

Belong NBN Plans

Unlimited data

Top-speed NBN Plan

Entertainment

X

Call packs

X

Choice of contract

Included modem

X

 

Available across FTTP, FTTB, FTTN


Belong NBN speeds: at a glance

Belong offers three unlimited data plans across the Standard (NBN 25), Standard Plus (NBN 50) and Premium (NBN 100) speed tiers.

Below are the typical evening speeds Belong lists for its NBN speed tiers on fixed line networks (FttP, FttN, FttB, FttC, and HFC).

Speed Name NBN Tier  Typical evening speed

NBN Starter

NBN 25

25Mbps

NBN Standard Plus

NBN 50

48Mbps

NBN Premium

NBN 100

95Mbps

Speeds experienced may be lower due to various factors including your in-home setup and wiring. Actual speeds confirmed post-connection.

Speeds last updated September 2021

Belong Network Coverage

Belong’s NBN coverage is largely subject to what’s taking place nationwide. NBN Co – the wholesaler responsible for the rollout – says that by the time the NBN is finished, fibre connections will cover 93% of Australians with the remaining 7% of Australians to be placed on a fixed wireless or satellite network.

Belong is a subsidiary of Telstra but its NBN fate still falls into the arms of NBN Co. Currently most capital cities are covered, as well as major regional hubs. If you’re not connected it’s probably only a matter of time until you are, with Belong having an address checker on its website to see what you can connect to.

Belong Features & Bonuses

Belong sheds a lot of the filler and gimmicks and instead just focuses on straightforward broadband. However, the following features and benefits are available with Belong.

  • Unlimited Data: All Belong NBN plans feature unlimited monthly gigabytes.
  • NBN Speeds: NBN 25, NBN 50 and NBN 100 are available from Belong.
  • Technology Types: Belong offers NBN across Fibre to the Premises, Fibre to the Node, Fibre to the Building, Fibre to the Curb, and Hybrid Fibre Coaxial connections.

Overall, while there’s not a lot of extra stuff — namely in the way of entertainment — Belong does provide fairly straightforward broadband at a fairly accessible price for many.

Belong Standard NBN

Belong’s starter NBN plan is on the NBN 25 speed tier, and costs $60 per month.

Belong Standard Plus NBN

Belong’s Standard Plus NBN plan costs $70 per month.

Belong Premium NBN

For premium NBN, Belong offers NBN 100 for $90 per month.

Belong Mobile Broadband Plans

If you’re looking for an NBN alternative, or something to keep you connected on-the-go, Belong also offers a small but competitive suite of data-only, mobile broadband plans. All three plans are SIM-only, and can be used to connect your laptop, hotspot, tablet or other device to mobile data.

Coverage is provided by parts of Telstra’s 3G and 4G networks, and all plans are month-to-month with no lock-in contracts. Plans begin at $15 per month for 20GB of data, up to $70 per month for a huge 500GB.

The following table shows selected published Belong mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

20GB Data Plan

  • SIM Only
  • 4G network access
  • Data gifting available

min. cost $15 over one month billing period

20GBMax Data**/billing period $15Advertised Cost^^/billing period Link to provider unavailable

80GB Data Plan

  • SIM Only
  • 4G network access
  • Data gifting available

min. cost $35 over one month billing period

80GBMax Data**/billing period $35Advertised Cost^^/billing period Link to provider unavailable

500GB Data Plan

  • SIM Only
  • 4G network access
  • Data gifting available

min. cost $70 over one month billing period

500GBMax Data**/billing period $70Advertised Cost^^/billing period Link to provider unavailable
View all NBN plans listed on Canstar Blue

 

Belong Customer Service & Support

Belong has a comprehensive FAQ page on its website along with an easy-to-navigate support system.

  • Contact via the website
  • The Belong Facebook page
  • Apps: iPhone and Android

Beyond that, Belong’s online portal contains account management services, payment services, order tracking, moving-house options and more.


Read more: What to do when your internet is down


How does Belong compare to other broadband providers?

Belong is pretty standard fare as far as plans go, however there are some smaller providers that eke out even more value for your money. Other providers focused on cheap prices include:

However, if you’re a discerning customer, there’s more to a plan than just a cheap price. Setup fees, upfront modem costs, contract lengths and other additional add-ons can all make or break a plan, so choose wisely here.

Should I sign up to a Belong NBN plan?

Belong’s commitment-free plans feature no activation fees or lock-in contract, and offer some very competitive pricing across the three available speed tiers. The telco is also 100% carbon neutral, so is also worth considering if you’re after a plan with a focus on sustainability. However, customers looking for ultra-fast NBN 250 and 1000, or even basic entry-level NBN 12, will need to go elsewhere as Belong currently doesn’t offer these speed tiers.

Having said that, Belong is Canstar Blue’s 2020 Outstanding Value Award for NBN winner, and is consistently highly-rated in our annual NBN providers review. Customers seem happy with Belong’s simple, no-frills approach to NBN, so, if you like what you’ve seen from our Belong broadband review, this telco may be worth keeping in mind if you’re shopping around for a new internet provider.

Other articles worth reading

About the author of this page

Tara Donnelly

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.

Compare NBN Providers

What do customers think about Belong NBN plans?

In 2021, Australians gave Belong 3 out of 5 stars for Overall Customer Satisfaction in NBN plans.

Belong NBN Plans

Canstar Blue
Rating:
Award: Overall Satisfaction

Belong Facts

Belong is a new internet service provider that was started by telco giant Telstra. It’s a relatively no-frills provider, but there are still a few things you should know:

About Belong

Belong was born in 2013 when its parent company, Telstra, decided to launch a low-cost internet service provider. Belong and Telstra now operate in the same market, offering different plans at different price points. Its headquarters, much like its parent company, are in Melbourne, Victoria.

Belong Services

Here’s what you can expect to find on offer when browsing the Belong website:

  • ADSL plans
  • NBN plans
  • Mobile plans

More Belong Services

Service Does Internode offer it?
Online chat functionality
Modem included
Extra data available for purchase
Multiple billing options
Alert for payment reminders
App for online account management

Belong : Recent Key Dates

2013 | Telstra launches Belong.

2017 | Belong extends its offerings to mobile plans.

2019 | Belong changes its logo and branding.