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Review of Belong Broadband plans

Belong is a small broadband provider which is wholly owned by Telstra. However, in contrast to Telstra’s often rather complex internet plan range, Belong is taking the opposite approach, offering a reasonably simple, easy to understand selection of plan options on both ADSL and NBN connections. Belong offers plans on both yearly and monthly contracts, with a focus on affordability and good value for money. But how do Belong’s internet plans stack up against other service providers? Read on for a detailed review by Canstar Blue.

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Belong Internet Plans

Belong offers a range of both ADSL and NBN internet plans:

  • 100GB from $55 a month.
  • Unlimited data from $60 a month.

Belong offers a dead simple approach to selecting a plan – instead of picking one of several packages, you simply pick one of two data, contract and call options to create your own plan.

  • Opting for a monthly contract gives you the flexibility to cancel anytime, but requires a $60 modem fee and costs $5 extra each month.
  • Opting for a 12 month contract nets you a Wi-Fi modem for free, saving you a combined $120 over the life of your plan.

Belong’s voice calls use their dedicated app called Belong Voice rather than the traditional phone line rental. The app performs the same way as Skype, Viber and other VoIP services, offering you national or international calls over the internet. You can use it on up to three devices using Wi-Fi or mobile data. But enough of these perks for now; let’s jump into Belong’s plans.

Belong NBN Plans

For those lucky enough to have access to the NBN already, Belong offers a similar range of options for creating your new NBN plan. Choosing a Belong NBN plan is generally a three or four step process:

  1. Choose how much data you want: 100GB or Unlimited ($10 extra for unlimited).
  2. Choose the contract you want: 12 months or monthly ($5 extra for monthly). Monthly contracts also incur an initial $60 set-up fee.
  3. Choose the speed tier you want: 12/1, 50/20 or 100/40 Mbps download/upload – generally an extra $10-$30 a month.
  4. Optional: Add national and international VoIP calling packs from $10 a month.

So, if you start off with a base plan consisting of 100GB on a 12 month contract with 12/1 speeds, this will cost $50 a month. The maximum your plan could cost (with unlimited data, a monthly contract, 100/40 speeds) is $100 a month. And don’t forget the set-up fee! So, is paying for extra data with the freedom of no contract and tip-top speeds worth spending double? You can decide!

While the base price of $50 seems attractive, the fact is you could be subject to significant extra costs, and this isn’t even considering VoIP plans if you decide to go down that route.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Belong Logo

NBN Broadband – Unlimited (Basic)

  • Unlimited Data
  • NBN Basic Evening Speed
  • Get unlimited data for $60/mth on 12 month contract + $80 Free Mobile Credit

min. cost $720 over 12 month plan period

UnlimitedMax Data**/billing period $60Advertised Data^^/billing period
Belong Logo

NBN Broadband – Unlimited (Standard Plus)

  • Unlimited Data
  • NBN Standard Plus Evening Speed
  • Get unlimited data for $60/mth + $10/mth Standard Plus Speed Boost on 12 month contract + $80 Free Mobile Credit

min. cost $840 over 12 month plan period

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Belong Logo

NBN Broadband – Unlimited (Basic)

  • Unlimited Data
  • NBN Basic Evening Speed
  • Choose any Belong home broadband plan and receive a free Belong mobile SIM loaded with $80 credit.

min. cost $130 over 1 month plan period

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Belong Logo

NBN Broadband – Unlimited (Standard Plus)

  • Unlimited Data
  • NBN Standard Plus Evening Speed
  • Choose any Belong home broadband plan and receive a free Belong mobile SIM loaded with $80 credit.

min. cost $140 over 1 month plan period

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Belong Logo

NBN Broadband – Unlimited (Premium)

  • Unlimited Data
  • NBN Premium Evening Speed
  • Get unlimited data for $60/mth + $30/mth Premium Speed Boost on 12 month contract + $80 Free Mobile Credit

min. cost $1,080 over 12 month plan period

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

Belong ADSL Plans

Like its NBN plans, Belong’s ADSL plans are also dead-simple, for those that are still connected to the old-hat copper infrastructure.

  • You’ll get a choice of data options – Regular plans (100GB) and Large plans (Unlimited).
  • These are then split further into either 12 month contract plans, monthly contract plans and extended network plans.
  • Generally you can expect your basic 12 month contract options to be cheapest, and then no contract plans to be $5 dearer, with extended network plans to be $5 dearer again.

Belong is backed by Telstra, using its own network; this may provide peace of mind, knowing you could get a Telstra-like connection for a fairly low price.

How does Belong compare to other broadband providers?

Belong is pretty standard fare as far as plans go, however there are some smaller providers that eke out even more value for your money. Further, other providers also offer drastically simpler plans with much less room to move as far as data, contracts and speeds (for NBN) are concerned.

Belong Broadband Plans Compared

Belong’s value really depends on what speed tier you want, with prices obviously increasing the faster you want to go.

Belong Basic NBN Plans Compared

These plans echo the sentiment of Belong’s ADSL plans. At this ‘bargain basement’ NBN offering, you can expect prices around $40 for 100GB, but spend a little extra and you should get more bang for your buck. Unlimited data is as little as $50 a month these days. However, beware the setup fees and other costs associated with no-contract plans; signing up for 12 months may waive such fees so weigh up what works best.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Belong Logo

NBN Broadband – Unlimited (Basic)

  • NBN Basic Evening Speed

min. cost $720 over 12 month plan period

UnlimitedMax Data**/billing period $60Advertised Data^^/billing period
iiNet Logo

Essentials Plus

  • Basic 12/1 speed
  • Fetch included

min. cost $1,679.76 over 24 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
Exetel

NBN Basic Unlimited (12 month contract)

  • NBN Basic Evening Speed (NBN12/1)
  • $20 Upfront

min. cost $679.88 over 12 months

UnlimitedMax Data**/billing period $54.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Basic Speed – Unlimited Data

  • NBN Basic Evening Speed

min. cost $60 over billing period

UnlimitedMax Data**/billing period $60.00Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Belong Standard Plus NBN Plans Compared

  • Unlimited data, 12 month contract – $70 a month

Again, this set of plans suffers much the same fate as Belong’s other plans do. While not the cheapest out there, the simple approach to building an NBN plan is notable, but there are other providers worthy of consideration. Standard Plus NBN costs as little as around $60 a month for unlimited data nowadays, and this speed tier is now the most popular. Belong has to remain on its toes to keep up.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Belong Logo

NBN Broadband – Unlimited (Standard Plus)

  • NBN Standard Plus Evening Speed

min. cost $840 over 12 month plan period

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Exetel

NBN Standard Plus Unlimited (12 month contract)

  • NBN Standard Plus Evening Speed (NBN50/20)
  • $20 Upfront

min. cost $739.88 over 12 months

UnlimitedMax Data**/billing period $59.99Advertised Data^^/billing period Go To Site
Start Logo

Faster Unlimited Plan

  • NBN 50 speed

min. cost $139.95 on no lock-in contract

UnlimitedMax Data**/billing period $80Advertised Data^^/billing period Go To Site
Vodafone Logo

Unlimited NBN Plan (no contract)

  • NBN Standard Plus Evening Speed
  • $150 Upfront

min. cost $229 for first month

UnlimitedMax Data**/billing period $79.00Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Belong Premium NBN Plans Compared

  • Unlimited data, 12 month contract – $90 a month

For tip-top speeds, you would expect exorbitant monthly costs, right? Well, yes, but you’ll also likely see some providers offering supreme value for money. This speed tier seems to be the meal ticket as far as competition is concerned – not to mention those speeds! $90 per month seems to be about the going rate for premium NBN, with a handful of providers offering plans about $5 a month cheaper. Once again, Belong is not alone in this race and there are other providers worth keeping an eye out for.

 

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Belong Logo

NBN Broadband – Unlimited (Premium)

  • NBN Premium Evening Speed

min. cost $1,080 over 12 month plan period

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period
Kogan Logo

Gold Unlimited

  • NBN 100 speed
  • $69 Upfront

min. cost $157.90 for first month

UnlimitedMax Data**/billing period $88.90Advertised Data^^/billing period Go To Site
MyRepublic Logo

Unlimited Premium plan

  • Premium Evening Speed(NBN100/40)
  • $60 Upfront

min. cost $1,079.88 over 12 months

UnlimitedMax Data**/billing period $84.99Advertised Data^^/billing period Go To Site
Exetel

NBN Premium Unlimited (12 month contract)

  • NBN Premium Evening Speed (NBN100/40)
  • $20 Upfront

min. cost $1099.88 over 12 months

UnlimitedMax Data**/billing period $89.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Belong ADSL Plans Compared

Belong compares pretty well on price alone, but the fact is that other providers offer more data for the same or less. For example, Belong is situated among some of the smaller and cheaper providers, and they all offer unlimited data for similar amounts of money per month as with Belong’s 100GB plan. These providers also tend to offer monthly contracts, while with Belong for this price you will be tied down for a year.

The same can also be said for Belong’s dearer ADSL plans. While these plans do compete on cost, the fact is you can often get more data or more perks for your money with some smaller providers. Keep an eye out for providers such as Dodo, Exetel and MyRepublic to all offer class-leading prices. Belong does run on the expansive Telstra network though, and boasts 24/7 customer support that can be handy if you’re in a pickle at 2am.

Do I belong with Belong Broadband?

That depends on how important using the Telstra network is to you. We suspect if you’re reliant on Telstra for its expansive network, then Belong can offer a good alternative to Australia’s largest telco, however for the average user not fussed then better value might be found elsewhere. Frequently, for both ADSL and NBN connections, there are other smaller providers offering more data for less with no contracts and no extra costs in doing so. Belong evidently wants you to commit to 12 months or more, as you are slugged with a higher monthly cost and a set-up fee by opting for no contract.

While having the safety net of Telstra for a network, is that really enough for consumers to choose Belong? For some living outside of metropolitan areas it may be, but for others it may be worth comparing a range of smaller providers that can get the job done just as well.

Compare NBN Providers

What do customers think about Belong NBN plans?

In 2018, Australian customers gave Belong 3 out of 5 stars for Overall Customer Satisfaction for NBN plans.

Belong NBN plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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