Belong NBN Plans Review
Belong is a small broadband provider wholly owned by Telstra, However, in contrast to Telstra’s often complete internet plan range, Belong is taking the opposite approach, offering a reasonably simple and easy-to-understand selection of plan options on NBN connections. Belong provides NBN plans on monthly contracts, with a focus on affordability and good value for money. But how do Belong’s internet plans stack up against other service providers? Read our Belong NBN review to find out more about what you can expect from an internet plan with Belong.
Belong Features & Bonuses
Belong sheds a lot of the filler and gimmicks and instead just focuses on straightforward broadband. However, the following features and benefits are available with Belong.
- Unlimited Data: All Belong NBN plans feature unlimited monthly gigabytes.
- NBN Speeds: NBN 25, NBN 50 and NBN 100 are available from Belong.
- Technology Types: Belong offers NBN across Fibre to the Premises, Fibre to the Node, Fibre to the Building, Fibre to the Curb and Hybrid Fibre Coaxial connections.
Overall, while there’s not a lot of extra stuff — namely in the way of entertainment — Belong does provide fairly straightforward broadband at a fairly accessible price for many.
Belong NBN Plans
Belong offers NBN plans on several speed tiers. When it comes to choosing your internet package, it’s pretty straightforward, with NBN and mobile broadband options available.
Belong offers an easy-to-understand range of month-to-month NBN plans with the choice between NBN 25, NBN 50 and NBN 100 speed tiers. You’ll also have the option to BYO your own modem or buy a modem from Belong.
Belong is part of Telstra, using its own network; this may provide peace of mind, knowing you could get a Telstra-like connection for a fairly low price. Some of Belong’s plans also include free mobile credit and a Belong mobile SIM card, which include coverage on parts of Telstra’s 5G mobile network.
Curious about Belong’s NBN plans? The below table features all published Belong NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our internet comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.
Belong Mobile Broadband Plans
If you’re looking for an NBN alternative, or something to keep you connected on-the-go, Belong also offers a small but competitive suite of data-only, mobile broadband plans. All three plans are SIM-only, and can be used to connect your laptop, hotspot, tablet or other device to mobile data.
Coverage is provided by parts of Telstra’s 3G and 4G networks, and all plans are month-to-month with no lock-in contracts.
The following table shows selected published Belong mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest.
|Brand||Features||Max Data**/billing period||Advertised Cost^^/billing period|
min. cost $15 over one month billing period
|20GB||$15||Go to Site|
min. cost $35 over one month billing period
|100GB||$35||Go to Site|
min. cost $70 over one month billing period
|400GB||$70||Go to Site|
|View all NBN plans listed on Canstar Blue||**^^View important information|
Belong Customer Service & Support
Belong has a comprehensive FAQ page on its website along with an easy-to-navigate support system.
- Contact via the website
- The Belong Facebook page
- Apps: iPhone and Android
Beyond that, Belong’s online portal contains account management services, payment services, order tracking, moving-house options and more.
Read more: What to do when your internet is down
How does Belong compare to other broadband providers?
Belong is pretty standard as far as plans go, however there are plenty of other NBN providers offering a wider range of plans, or maybe some competitive prices, while some providers might also offer entertainment options. Here is a range of other providers you might want to check out:
However, if you’re a discerning customer, there’s more to a plan than just a cheap price. Setup fees, upfront modem costs, contract lengths and other additional add-ons can all make or break a plan, so choose wisely here.
Should I sign up to a Belong NBN plan?
Belong’s commitment-free plans feature no activation fees or lock-in contract, and offer some very competitive pricing across the three available speed tiers. Belong also claims to be Australia’s first carbon neutral telco, as its mobile and broadband services meet the eligibility criteria to be certified under the Climate Active Carbon Neutral Standard. However, customers looking for ultra-fast NBN 250 and 1000, or even basic entry-level NBN 12, will need to go elsewhere as Belong currently doesn’t offer these speed tiers.
Having said that, Belong won Canstar Blue’s 2020 Outstanding Value Award for NBN winner, and is consistently highly-rated in our annual NBN providers review. Customers seem happy with Belong’s simple, no-frills approach to NBN, so, if you like what you’ve seen from our Belong broadband review, this telco may be worth keeping in mind if you’re shopping around for a new internet provider.
Other articles worth reading
- The Cheapest NBN Plans
- Australia’s Top NBN Plans
- NBN Speed Tiers Explained
- Checking If Your Router is NBN-Ready
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
What do customers think about Belong NBN plans?
In 2023, Australians gave Belong 4 out of 5 stars for Overall Customer Satisfaction in NBN plans.
Belong is a new internet service provider that was started by telco giant Telstra. It’s a relatively no-frills provider, but there are still a few things you should know:
Belong was born in 2013 when its parent company, Telstra, decided to launch a low-cost internet service provider. Belong and Telstra now operate in the same market, offering different plans at different price points. Its headquarters, much like its parent company, are in Melbourne, Victoria.
Here’s what you can expect to find on offer when browsing the Belong website:
- ADSL plans
- NBN plans
- Mobile plans
More Belong Services
|Service||Does Internode offer it?|
|Online chat functionality|
|Extra data available for purchase|
|Multiple billing options|
|Alert for payment reminders|
|App for online account management|
Belong : Recent Key Dates
2013 | Telstra launches Belong.
2017 | Belong extends its offerings to mobile plans.
2019 | Belong changes its logo and branding.