Internode NBN Internet Plans & Prices
Internode was one of the first ISPs founded in Australia, and was the first provider to offer ADSL2 speeds when the technology was first introduced. Whilst it was acquired by iiNet back in 2011, Internode continues to operate as a separate entity, providing a comprehensive range of plans to customers all around Australia. With ADSL and NBN plans to choose from in both naked and bundled form, we’ve compared Internode broadband plans to make your internet plan comparison easier.
Internode has a range of competitive NBN and ADSL plans, and in 2018 took out top spot in our Customer Satisfaction ratings for both NBN and ADSL, while still rating well for NBN plans in both 2019 and 2020. So, Internode customers seem pretty happy overall with what they get from Internode internet plans, but what can you get when it comes to plans, prices and inclusions? Let’s take a look in this Internode review.
What features does Internode offer?
Internode is a ‘full service’ provider meaning it doesn’t just offer internet – it also offers a range of other features to complete the package.
Internode NBN Plans
Top-speed NBN Plan
Choice of contract
Available across FTTP, FTTB, FTTN
Internode NBN Coverage
Internode NBN coverage is largely subject to the network operated by the NBN’s wholesale operator, NBN Co. Internode is part of the iiNet family and as such uses much of its infrastructure. Internode’s NBN coverage spans across most capital cities, as well as the Hume corridor from Sydney through to Melbourne. Internode on its website features an ‘NBN checker’ so you can see if your address is covered or not.
Internode Features & Bonuses
Internode includes many bonuses, features and extra ‘stuff’ with its NBN and internet plans as a whole. Internode boasts entertainment, call packs, premium modems and more.
- Entertainment: Internode bundles in a Fetch TV entertainment pack on selected plans, which includes a Fetch Mini, 30 movies each month and more.
- Call Packs: Internode offers both NBN phone (for selected customers) and VoIP services, and call packs.
- Modems: A high-speed modem with 4G backup is offered free when you stay connected for 24 months. If you cancel your service early, you’ll need to pay out the remaining balance to keep your modem.
These three key features make Internode not just a barebones NBN and internet provider, but a fully-fledged service provider for internet, streaming and home phone needs.
Internode NBN Plans
Across the NBN, Internode offers plans across four of the most common speed tiers – NBN 12, NBN 25, NBN 50 and NBN 100, as well as both Superfast NBN 250 and Ultrafast NBN 1000. All plans are available on a month-to-month contract, with the option to BYO modem or add one at checkout. Internode’s NBN plans are available across FTTP, FTTB, and FTTN connections, with an additional subset of plans available for HFC, FTTC and fixed wireless customers. Let’s take a look at the Internode NBN broadband plans and what plans and prices are on offer.
Internode 5G Home Broadband
If you’re after an alternative to the NBN but still want reasonably fast speeds, Internode has two 5G home broadband plans available. The cheaper option includes up to 50Mbps speeds, while the more expensive plan includes up to 100Mbps speeds.
Internode 5G Internet Plans
The following table shows a selection of published Internode 5G home broadband plans from Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest. This is a selection of products with links to a referral partner.
|Brand||Features||Max Data**/billing period||Advertised Cost^^/billing period|
5G Home Broadband Plus plan
min. cost $59.99 over one month
5G Home Broadband Premium
min. cost $69.99 over one month
|View all NBN plans listed on Canstar Blue||**^^View important information|
Internode Customer Service & Extras
Internode boasts a comprehensive self-support system with an online portal to check network status and look at contract and payment details. Through the portal customers can also pay their bill, check their usage meters and change their plan.
- Internode Support Number: 13 66 33
Internode also has an email system with antivirus built-in. A number of services are also available with unmetered Netflix and unmetered streaming radio, but many of these plans have since been grandfathered, meaning they are no longer available to new customers.
How does Internode compare to other NBN providers?
Internode is a full-service internet provider, meaning it’s not just about broadband plans. Similar telcos that include broadband, entertainment, call packs and more include:
If you’re after more than just straight broadband, a number of telcos may provide what you’re after – you just have to shop around. These four offer unlimited data, entertainment and call packs for similar prices, although Foxtel broadband plans generally commands a premium due to its bundling of broadband and its Foxtel channels.
Is an Internode internet plan a good deal?
Internode, which is part of one of the largest internet companies in Australia, the TPG Telecom group, could be considered one of the elder statesmen in the broadband world, having been around for a while and seen some significant changes. Nowadays it offers fairly competitive broadband plans, as well as offering home phone call packs, entertainment add-ons, comprehensive customer support, webmail, antivirus and even more. Internode is the not the cheapest out there, but more than makes it up for it with its range of extras. The next time you’re shopping around for an internet or NBN plan, Internode may well be towards the top of your list.
Other articles worth reading
- The Cheapest NBN Plans
- Australia’s Top NBN Plans
- NBN Speed Tiers Explained
- Checking If Your Router is NBN-Ready
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
What do customers think about Internode NBN plans?
In 2022, Australians gave Internode 4 out of 5 stars for Overall Customer Satisfaction in NBN plans.
Internode is one of Australia’s oldest internet service providers, commencing business in the early 90s when mainstream access to the internet kicked off. Here are a few more things you should know about Internode:
Internode was founded in South Australia in 1991 by Simon Hackett. Since then, it has grown to offer a wide range of telecommunications services to Aussies. Its parent company is iiNet, which has a range of subsidiaries in the telco space, and which was acquired by TPG Telecom in recent years. Internode’s headquarters remain in Adelaide, SA.
Internode is available nationwide, and offers a range of services to Australians, which are:
- NBN Plans
- Fibre Estates Broadband plans
- ADSL2+ and Naked ADSL2+ plans
- Broadband modems and other hardware
- Mobile plans
- Home phone line rental
- VoIP phones and other hardware
- Entertainment services
More Internode Services
|Service||Does Internode offer it?|
|Online chat functionality|
|Extra data available for purchase|
|Multiple billing options|
|Alert for payment reminders|
|App for online account management|
Internode: Recent Key Dates
2010 | Internode connects its first ever NBN customer in Tasmania.
2011 | Internode connects its first mainland NBN customer in Armidale.
2011 | iiNet group acquires Internode.
2014 | Internode partners with Adelaide City Council and SA Government to launch free Wi-Fi service in Adelaide public areas.
2015 | As part of the iiNet group, Internode is acquired by TPG Telecom.
2016 | Internode launches unlimited broadband data plans on NBN, Easy Broadband ADSL2+ and Easy Naked ADSL2+.
2017 | Customers gain the ability to pre-order Internode NBN plans ahead of connection to the NBN.