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Pennytel Mobile Phone Plans Review

You may have heard of Pennytel before – it initially launched many years ago but was liquidated in 2013 and acquired by telco MyNetFone. Now it’s back with a vengeance and offers postpaid plans utilising the Telstra network. Like other Telstra network Mobile Virtual Network Operators (MVNOs), Pennytel operates with a pretty streamlined approach, offering simple plans with solid value. The brand operates on a postpaid basis and all plans are monthly. Postpaid essentially means you’re never ‘out of credit’ but can be slugged extra for excess data, but more on that later. Review the plans below and see how they stack up compared to other providers.

How does Pennytel compare to other postpaid providers?

The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. Use our phone plan comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This table includes products with links to referral partners.

The following table shows a selection of SIM-only postpaid plans with a minimum of 60GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This is a selection of products with links to a referral partner.

What does Pennytel offer?

Pennytel, as a low cost MVNO offers a pretty streamlined approach to the SIM only, mobile space. You’ll find some modest international call inclusions, however the global roaming packs are fairly decent. Excess data is $10 for every additional 1GB. Here’s a brief overview with what the telco offers:

Pennytel Mobile
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

Pennytel Network Coverage

As Pennytel is a Telstra network MVNO, it uses the Telstra network wholesale arm. This network has less coverage than Telstra itself, but this means Pennytel is in-line with the range of other telcos using the wholesale network.

The wholesale Telstra network provides 4G coverage to 96.5% of the population and a combined 3G and 4G footprint of more than 98.8% of the population. This network covers 1.62 million square kilometres.

On its website, Pennytel has a coverage checker and also recommends if you are unsure to choose the lowest-cost option for one month to see if the coverage is right for you. There are no setup fees or cancellation fees or lock-in contracts, making it easy to test the network out.

Pennytel Features & Bonuses

As a low-cost MVNO, Pennytel is pretty streamlined when it comes to extras, with only two of the plans offering international calls and SMS, with the other plans offering pay as you go (PAYG) rates. All plans include unlimited standard national calls and SMS.

  • International calls: Select plans include unlimited international calls to 15 countries including China, India, New Zealand, the UK and USA. The other plans will charge you PAYG rates for any international calls and SMS.
  • Global roaming: Pennytel has a couple of different global roaming packs that you can add on to your plan, but you’ll need to log into your account to switch roaming on and to add on the packs. Roaming is only available in select countries, but you’ll find most of the popular destinations like Indonesia, Thailand, Japan and many European countries are included.

Pennytel Mobile Phone Plans

Pennytel operates on the Telstra network on a postpaid basis. All plans come with unlimited calls and texts. It has a range of month-to-month plans to choose from. All plans come with no lock-in contracts, no exit fees and free SIM delivery. Excess data costs $10 for 1GB and unlike other postpaid providers is an optional add-on, instead of automatic.

Pennytel contact details/customer support

Need some help with your Pennytel plan or service? The telco offers several contact and support options, including:

  • General customer support: 1300 232 888
  • Lodge a help ticket via the website
  • The Pennytel Facebook page
  • Pennytel mobile app for both iPhone and Android

Pennytel has its own app, making it easy to view your plan details, check data balances, view bills, add extra data, update your personal details and contact customer service.

How does Pennytel compare to other providers?

As Pennytel is on the Telstra wholesale network, it can bet compared to other Telstra MVNOs, including:

Apart from that, there are many other telcos on the Optus network and Vodafone network that provide similar coverage in metro areas – the floor is yours.

Is Pennytel right for me?

Pennytel, after its relaunch, comes to the table with five succinct mobile phone plans with fairly solid inclusions for the price. All come with unlimited calls and texts, which is a huge bonus.

Pennytel does boast a call centre with extensive contact hours but provided your plan is working fine, is that really a factor? Pennytel also lacks much in the way of bonuses such as TV or music streaming that bigger telcos can provide. All in all, Pennytel is just one of many worthy telcos, but whether its the right option for you can be best determined when you compare the telco with other postpaid providers.

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About the author of this page

Emma Bradstock Canstar Blue

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.