Best-Rated TVs

See Our Ratings Methodology.

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Most Satisfied Customers | Sony

Aussies have rated Sony as the top pick in Canstar Blue’s latest TV ratings, with the brand rated five stars for performance, features & functionality, design, user friendliness, durability and overall satisfaction.

 

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How we rate TVs

Our review compares TVs on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which TV they think is best!


Canstar Blue surveyed 1,263 Australians for their feedback on the television(s) they’ve purchased in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their TV brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a TV brand as an individual score NOT a combined total of all criteria.
  • Performance: the TV has good picture and sound quality, and performs as expected considering the frequency of use.
  • Features & functionality: the TV has multiple settings and features to improve the visual and audio experience (i.e. Wi-Fi capabilities, digital TV guide, etc.).
  • Value for money: the cost is reasonable for the quality and performance of the TV.
  • Design: the TV has a functional and aesthetically pleasing design (i.e. slimline fit, size options, mounting capabilities, etc.).
  • User friendliness: the TV included multiple functions and outputs (i.e. streaming, HDMI connections, etc.) and came with sufficient instructions.
  • Durability: the TV unit was made of sturdy materials with expected wear and tear given frequency of use.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Sony
  • LG
  • Samsung
  • Hisense
  • Bauhn
  • TCL
  • Kogan
  • JVC

Find more detailed information on our Most Satisfied Customer methodology.


Best TV brands in Australia

  1. Sony
  2. LG
  3. Samsung
  4. Hisense
  5. Bauhn
  6. TCL
  7. Kogan
  8. JVC
  9. Other TV brands

Not sure which TV to buy? Check out our buying guide below.

1. Sony


Sony 50" Bravia 4K LED Google TV 2022

Ratings result

Sony was rated five stars for performance, features & functionality, design, user friendliness, durability and overall satisfaction, with four stars for value for money.

Editor’s notes

Sony is a Japanese multinational consumer and electronics company, and is a longstanding brand in the TV world. It mainly features smart OLED, 4K, LED, and HD TVs, and frequently boasts some of the most eye-catching new technologies. Its newest units are said to be powered by Sony’s Cognitive Processor XR syncs colour, contrast and detail to create a closer-to-reality feeling and offers users a more immersive experience. The recently-released A95 line-up includes features such as Acoustic Center Sync for additional audio immersion, along with a huge colour palate with the XR Triluminos Max for a variety of hues and improved visuals, with the Cognitive Processor XR to deepen contrast to help you get all the details on the screen.

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2. LG


LG-TV-300x189

Ratings result

LG was rated five stars for features & functionality, with four stars in all remaining categories, including performance, value for money, design, user friendliness, durability and overall satisfaction.

Editor’s notes

South Korean multinational electronics company LG boasts a large range of TVs, ranging from traditional HD TVs to high-end 4K TVs, as well as its signature OLED series and NanoCell TVs. In fact, LG’s 4K series claims to boast 20% more colours than regular LED TVs. With plenty of models available, LG splits its range into sizes, with screens available from 42inches up to 75inches and above, allowing households to find the best fit for the room. Some of LG’s top of the line models additionally feature Quantum Dot Nanocell technology, which allows for a varied spectrum of colour for increased visuals, along with Ultra Contrast and Dimming Pro functionality to further immerse you in your TV show or movie. Most TVs also include smart functionality, allowing you to further relax and enjoy your time on the couch.

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3. Samsung


Samsung 55" LS03B 4K The Frame QLED Smart TV 22

Ratings result

Samsung was rated five stars for features & functionality, with four stars for durability, user friendliness, design, value for money, performance and overall satisfaction.

Editor’s notes

South Korean brand Samsung is perhaps one of the most popular TV brands out there, and its range of innovative and quality TVs ensures it remains a fan favourite. Its flagship technology is its ‘Quantum Dot’ display, which aims to create richer and deeper colours. Samsung is also behind the popular ‘The Frame’ smart TV series which allows users to switch to Ambient Mode, transforming the TV screen into an artwork (instead of having a boring black screen), with customised colour frame options available to match your decor. The brand’s Lifestyle TV range also features ‘The Terrace’ – an outdoor TV for your deck or patio space, ‘The Serif,’ defined by its stylish capital ‘I’ shape, and the innovative ‘The Sero’ which features a mobile-optimised screen that rotates depending on your content.

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4. Hisense


Hisense TV

Ratings result

Hisense was rated five stars for value for money, design and user friendliness, with four stars for durability, features & functionality, performance and overall satisfaction.

Editor’s notes

Hisense is a multinational white goods and electronics brand based in China. Apart from refrigerators and washing machines, televisions are one of its leading product lines, and as a result, there is a large range to choose from. Models are split into OLED, ULED, 4K, Laser and HD line-ups, with screen sizes available from 30inches up to 75inches and above to help you find the best option for your needs. Hisense’s top of the line Laser TV is an 100inch behemoth, featuring TriChroma X-Fusion laser technology for improved colours, along with Dolby Atmos for an audio to match the visuals. It also includes an ambient light rejecting screen to ensure that the light in the kitchen doesn’t ruin the picture.

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5. Bauhn


Bauhn TV

Ratings result

Bauhn was rated four stars for durability, design, value for money, features & functionality, performance and overall satisfaction, with three stars for user friendliness.

Editor’s notes

One of the smaller brands available in Australia, Bauhn TVs are interestingly only sold in ALDI stores, and are most often sold during select Special Buys promotions, meaning you won’t be able to get your hands on a Bauhn TV every grocery trip. However, when they are available, they do offer a cheaper alternative than most brands, allowing you to binge your favourite shows on a budget. Bauhn TVs range from 40inch to 70inch, and come with 4K Ultra HD picture quality, along with HDMI and USB media playback, a smart remote, 60Hz refresh rate as well as Wi-Fi capabilities for additional smart technology functionality.

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6. TCL


TCL 75-inch P735 4K QUHD LED Google TV

Ratings result

TCL was rated four stars for performance, features & functionality, value for money, design, durability and overall satisfaction, with three stars for user friendliness.

Editor’s notes

TCL is a Chinese multinational electronics brand, which offers not only TVs and audio-visual accessories, but also mobile phones and appliances including fridges and air conditioners. Generally a more affordable brand, TCL may represent a great option for those on a budget, or those looking for a second TV for the kids’ room. The range includes LED, QLED, plus 4K and 8K smart TVs, with sizes starting out with 24inch models and maxing out at 100inch. Its QLED 4K TV features ‘Quantum Dot’ technology for enhanced image quality and colour volume, while the 8K model additionally features a Variable Refresh Rate of up to 120Hz, along with IMAX Enhanced audio, with a built-in subwoofer for a more intense and immersive experience.

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7. Kogan


Kogan 43" 4K UHD LED Smart Android TV (Series 9, RT9220)

Ratings result

Kogan was rated five stars for value for money and user friendliness, with four stars for durability, design, features & functionality, performance and overall satisfaction.

Editor’s notes

Online super retailer Kogan is probably best known for its range of cheap, grey-market electronics, as well as prepaid phone plans. But it also has its own brand of televisions. Kogan has a modest range of TVs, from regular HD to 4K quality. Most feature smart capability as standard, with built-in Netflix apps, and also run on the Android operating system, so you’re afforded familiarity and thousands of apps on Google Play. Some of its units also feature a parental lock function and sleep timer, giving you an option for the kids’ room. TV sizes are available from 22inch models through to 98inches, although full capabilities and functionality vary between ranges.

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8. JVC


JVC TV

Ratings result

JVC was rated three stars across all categories, including performance, features & functionality, value for money, design, user friendliness, durability and overall satisfaction.

Editor’s notes

A Japanese brand known across a variety of electronics areas, JVC currently focuses primarily on TV and audio products and solutions. Its range of TVs includes both flat and curved models, along with HD, QHD and 4K resolutions, with sizes varying from 24inches through to almost 70inch. Some JVC models include Edgeglass to allow for the screen to take up almost the full face of the TV, along with smart functionality such as Wi-Fi and streaming apps available, in addition to traditional features such as USB and HDMI ports.

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Other TV brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Blaupunkt
  • ChiQ
  • Eko

  • Ffalcon
  • Soniq
  • Toshiba

TV buying guide

Did you know that over two-thirds of Aussie households (69%) own two or more televisions? On top of that, 28% like to use their television for more than just TV, including using it as a giant computer to browse the internet or stream music (24%). It seems that even in the age of phones, the humble TV is keeping up as a treasured home appliance. If you’re looking at your TV and wishing it could do more than just broadcast television, you might be in the market for an upgrade.

So, what should you look for in a new TV? Between screen size, technologies and price, there’s a lot to consider. We cover the main factors below.

What is a smart TV?

A smart TV is a television that can connect to the internet, as well as connect with other devices – such as your phone – via Bluetooth or additional connectivity functionality. The majority of TVs available for purchase have some type of smart functionality, with many coming pre-installed with internet connectivity and apps for streaming services, but are also priced slightly higher than traditional TV units as a result.

How to measure TV size

TVs are measured diagonally, with sizes displayed in inches, meaning that if you’re looking at a 42inch model, the TV screen will measure 42inches from one corner to the diagonally opposite corner. However, if you’re looking to find a space for your new TV, be sure to incorporate any additional edges the TV may have, as well as the traditional measurements of length, width and depth, as these may all impact where you can display your TV.

How to clean TV screen

Cleaning your TV screen only requires a few steps, along with a microfiber cloth and screen cleaning solution. After unplugging your TV and letting it cool down, you can place a small amount of screen cleaning solution on the microfiber cloth, which you can gently clean your TV with. Learn all the steps involved with our guide to cleaning your TV screen.

TV technologies explained

There are a number of different TV technologies available on the market, which can be overwhelming for the uninitiated. Here is a quick list of what these TV technologies (and acronyms) mean:

  • 3D TV: allows you to watch TV in three dimensions, making it feel like you’re part of the action.
  • 4K TV: is four times the resolution of regular HD TV, with a resolution of 3840×2160, which means a better-quality picture, with more rich and clear detail.
  • 8K TV: is eight times the resolution of regular HD TV, with a resolution of approximately 8000 pixels. Currently, there’s limited native 8K resolution content available, so upscaling content to 8K will vary depending on the quality and resolution of source content.
  • LED: stands for ‘Light Emitting Diode’ and uses diodes that emit light, allowing the TV to get away with a thinner profile while also delivering potentially greater energy efficiency.
  • LCD: stands for ‘Liquid Crystal Display’ with LCD TVs being somewhat older technology, which uses fluorescent lights to light the display.
  • OLED: stands for ‘Organic Light Emitting Diode’, which means the light comes from the diode itself and can switch on and off automatically, boasting its blacks to be ‘blacker blacks’ than LED and LCD blacks.
  • QLED: stands for ‘Quantum Dot LED’, which offers a different way for screens to produce colour, boasting more heavily saturated and precisely defined primary colours.
  • ULED: also known as Ultra LED, ULED is not a single technology, instead incorporating Ultra-Wide Colour Gamut, Ultra Local Dimming, Ultra 4k Resolution, and Ultra Smooth Motion Rate.
  • Ultra HD: pixel resolution designed for blockbuster movies, gaming and sports, plus other dynamic content.
  • Full HD: pixel resolution designed for all mainstream content and Blu-ray discs.

Alongside TV resolution, you also need ‘High Dynamic Range’ (HDR) for the TV to be able to produce increased contrast, colour, and brightness. There are three different types of HDR technologies, including:

  • HDR10: is the standard of all HDR content with 10-bit colour. All TV brands support HDR10.
  • HDR10+: is the newest of the HDR formats, which adds in the use of dynamic metadata, meaning every video frame has its own brightness, contrast, and colour level configurations to boost image quality. Samsung, TCL, and Panasonic support HDR10+.
  • Dolby Vision: content in Dolby Vision with 12-bit colour requires specific hardware to play it. Major TV brands generally support Dolby Vision, and will generally advertise if they do.

How much do TVs cost?

TVs can range in price depending on the brand, size and features, but can cost anywhere from $200 up to $7,000 for the top-of-the-line models. If you only need a TV that can do the basics, you should be able to pick up a cheap model, while those looking at larger models should also take into consideration how energy efficient it is, as watching hours of TV could also add to your electricity bill.

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About our consumer experts


Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s TV ratings:

  • 2022: Samsung
  • 2021: Sony & Samsung
  • 2020: LG
  • 2019: Samsung
  • 2018: Sony
  • 2017: Samsung
  • 2014: LG, Soniq & Sony
  • 2013: LG & Soniq
  • 2012: Toshiba
  • 2011: Samsung

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