Best-Rated Bundled Energy & Telecommunications Providers

See Our Ratings Methodology.

Canstar Blue award logo for Bunded Energy and Telecommunications

Most Satisfied Customers | Origin Energy

Origin has once again taken home Canstar Blue’s Bundled Energy and Telecommunications award, receiving five stars for overall satisfaction. The energy giant also earned five stars for value for money, network coverage and reliability, billing and cost clarity, online tools and advice, ease of sign-up, and customer service. It received four stars for plan flexibility.

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How we rate Bundled Energy and Telecommunications Providers


We’ve surveyed more than 580 bill-paying customers across the country to find out how happy they are with their bundled telco and energy supplier. Customers scored their current provider on a range of factors, including overall satisfaction, value for money, network coverage and customer service.


Canstar Blue surveyed 582 Australians with a bundled utilities plan for feedback on their combined energy and telco provider. Respondents had to live in Australia, have both electricity and/or gas and phone and/or internet bundled together through the same provider, and pay the bills for their response to be eligible.

  • The outcomes reported in these ratings are measured via ISO 26362 accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their bundled provider from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Provider satisfaction was rated by respondents on the following criteria:

  • Overall satisfaction: measured consumer satisfaction with a bundled utilities provider as an individual score NOT a combined total of all criteria.
  • Value for money: cost was low for the quality and performance of the plan or service.
  • Customer service: the bundled utilities provider had multiple service points for customers, e.g. telephone, email, online chat.
  • Ease of sign-up: the bundled utilities provider had a simple sign-up process.
  • Plan flexibility: the bundled utilities provider offered the option to customise your plan, or switch between plans as needed.
  • Network coverage and reliability: the bundled utilities provider offered strong network coverage with a consistent performance and speed.
  • Online tools and advice: the bundled utilities provider had an app or online account to monitor energy or telco usage, pay bills and manage account information.
  • Bill and cost clarity: the bundled utilities provider had an easy-to-understand bill.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
  •  The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

Best Bundled Energy & Telecommunications Providers: 

  1. Origin Energy
  2. AGL
  3. Dodo

In the second year of our Bundled Energy and Telecommunications award, Origin has again taken out the top spot. In second place is fellow ‘big three’ energy provider AGL, while well-known telco-turned-energy-provider Dodo came in third.

Find more detailed information on our ratings methodology.


Compare Electricity Deals

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid energy network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Best Bundled Energy & Telecommunications Providers in Australia 

  1. Origin Energy
  2. AGL
  3. Dodo

1. Origin Energy


origin-energy-logo

Ratings result

Customers scored Origin five stars for overall satisfaction in our 2024 ratings, along with five stars in almost all other categories. Origin received top marks for value for money, network coverage and reliability, billing and cost clarity, online tools and advice, ease of sign-up/set-up and customer service, with one four-star result for plan flexibility.

Editor’s notes

One of the three biggest names in Aussie energy, Origin also offers residential NBN and fibre internet, available bundled with energy or as standalone plans. While Origin’s prices aren’t the cheapest on the market, customers can earn a $10 monthly discount by bundling their internet with Origin’s energy plans, including electricity, hot water, natural gas or LPG.

In terms of energy products, Origin Energy services New South Wales, Victoria, Queensland, South Australia and the Australian Capital Territory, with a range of electricity and gas market offers available in each state. Plans include features such as Everyday Rewards points, competitive solar feed-in tariffs and solar-specific offers.

Origin Electricity Plans

Origin Energy Prices NSW

Here are the Origin Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices VIC

Here are the Origin Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices QLD

Here are the Origin Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices SA

Here are the Origin Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Internet Plans

The following table shows a selection of Origin NBN plans on Canstar Blue’s database listed in order of standard monthly cost, from lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

2. AGL


AGL NBN logo

Ratings result

AGL was awarded four stars for overall satisfaction in 2024, but customers rated the brand five stars for value for money, billing and cost clarity, ease of sign-up/set-up and for customer service. AGL’s score was rounded out with a four-star result for network coverage and reliability, online tools and advice and plan flexibility.

Editor’s notes

As Australia’s second-largest energy provider, AGL offers customers in NSW, VIC, QLD and SA a range of electricity and natural gas products, with gas also available in WA. AGL’s electricity plans include variable rate offers, its Value Saver plan with lower rates and no exit fees, and a Netflix plan with included streaming. The company also sells specialised seniors, electric vehicle and solar plans.

Aside from energy, AGL also offers home internet and mobile, both of which come with discounts when bundling with AGL Energy. NBN customers can save $15 per month on their broadband fees, while mobile plans come with a $5 monthly discount. AGL’s mobile plans are month-to-month and SIM only, with coverage on the Optus 4G and 5G network.

AGL Electricity Plans

Here are the AGL Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

AGL Internet Plans

The following table shows a selection of AGL NBN plans on Canstar Blue’s database listed in order of standard monthly cost, from lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

3. Dodo


Dodo Energy logo

Ratings result

Dodo was awarded three stars for overall satisfaction in 2024, but did receive a five-star score for plan flexibility. Customers rated Dodo four stars in all other categories, including customer service, network coverage/reliability, ease of sign-up/set up, online tools and advice and billing and cost clarity.

Editor’s notes

Dodo made its start as a popular low-cost broadband provider, eventually moving into mobile and later, electricity and gas. Dodo’s electricity options are now available in NSW, VIC, QLD and SA, although the brand’s market electricity offers are currently closed to new customers in SA.

If you combine a Dodo energy plan with NBN in NSW and VIC, you’ll save up to $10 per month on your internet bill: $5 monthly for electricity, and $5 each month for gas. Dodo also offers a suite of SIM-only postpaid mobile plans on the Optus 4G network, however these do not come with a discount for bundling with energy or internet.

Dodo Electricity Plans

Here are the Dodo plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Dodo plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Dodo plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Dodo plans on our database for SA. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Dodo Internet Plans

The following table shows a selection of Dodo NBN plans on Canstar Blue’s database listed in order of standard monthly cost, from lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

How to compare bundled utilities providers

If you’re comparing suppliers and plans, you’ll want to look at the following aspects and inclusions for energy:

  • Usage charges: This is what you pay for your actual energy usage. For electricity, you will be billed in cents per kilowatt-hour (kWh) for usage, while for natural gas you will be charged per megajoule (MJ). Usage costs can vary depending on the type of tariff you’re on.
  • Supply charges: This is what you pay per day for being connected to the electricity grid or to mains gas. You will need to pay for both electricity and gas supply if you have both. 
  • Contract type: Whether you’re on a standing offer (set by state government, and often less competitive) or a market offer (set by retailers, and often cheaper).
  • Discounts: These may be guaranteed, meaning they’ll apply no matter what, or conditional, which require customers to satisfy certain criteria. 
  • Other fees and charges: This could include late payment fees, billing fees, credit card surcharges, or disconnection and exit fees.  

If you’re planning on bundling your energy account with home internet, you’ll want to consider the following factors:

  • Connection type: The type of broadband connection available at your address will impact the plans available to you; however, most providers offer an online address check tool that can help you narrow down your options.
  • Speed: NBN plans come in speeds from 12Mbps up to 1000Mbps, depending on your connection type. Bigger households with more intensive usage will generally need a faster plan than individuals or couples, or those with moderate usage needs.
  • Contract type: You may be offered a choice of month-to-month or longer-term contracts. 
  • Discounts: Some plans come with new customer discounts, but these typically expire after six or 12 months. 
  • Other fees and charges: Look out for upfront charges such as set up costs and modem fees.

Finally, here’s what to look for when comparing mobile plans:

  • Plan type: Currently, you’re only able to bundle SIM-only mobile plans with energy, so you’ll need to bring your own phone. But you may have a choice between postpaid or prepaid plan types. 
  • Network coverage: All mobile plans include coverage on either Telstra, Optus or Vodafone networks – if you have a preference, this will limit your choice of bundled mobile/utilities providers. 
  • Inclusions: How much data, talk and text do you need each month or expiry period? Do you want extras like international calls?
  • Contract length: Most plans are month-to-month, but look out for lock-in contracts.
  • Price: Does the plan fit your monthly budget? 

Compare NBN Deals

The following table shows a selection of sponsored unlimited data Standard Plus Evening Speed (NBN 50), and Premium Evening Speed (NBN 100) plans on Canstar Blue’s database with links to referral partners.

Unlimited Home Standard (NBN 50) Plans

The following table shows a selection of published unlimited NBN 50 plans on Canstar Blue’s database, listed in order of standard monthly cost (excluding discounts), from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Unlimited Home Fast (NBN 100) Plans

The table below shows a selection of published unlimited NBN 100 plans on Canstar Blue’s database, listed in order of monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to referral partners.

Meet our energy experts


Tara Donnelly: Utilities Editor

Tara Donnelly is an internet and mobile expert – sectors she’s spent a decade covering – and also oversees energy and consumer technology content. She holds a Bachelor of Communications from the University of Canberra and has shared her expertise on national media including 9 News, 7 News, Sunrise and the ABC.

Meet the Editorial Team

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

Meet the Research Team

FAQs about bundled utilities providers

Several energy companies have made a play for the home internet or mobile market in the last few years, including AGL, Energy Australia and Origin. However, Energy Australia has since removed its broadband plans from the market for new customers. 

Depending on your location, there are about six utilities providers currently offering some combination of electricity, gas, internet and mobile plans in Australia. These include:

  • 1st Energy
  • AGL
  • Dodo
  • Kogan
  • Origin
  • Sumo

If you’re considering combining electricity, gas, mobile or internet under one bill, what’s available to you may be limited by your location. While telco providers generally operate across the country, energy suppliers may not service all states, and their plans and offers may vary drastically across Australia. 

Here’s which bundled utilities suppliers are available in your state. Services may vary depending on your specific location, so check with your intended provider. 

  • NSW: 1st Energy, AGL, Dodo, Kogan, Origin, Sumo
  • VIC: 1st Energy, AGL, Dodo, Kogan, Origin, Sumo
  • QLD: 1st Energy, AGL, Dodo, Kogan, Origin, Sumo
  • SA: 1st Energy, AGL, Dodo, Kogan, Origin, Sumo
  • ACT: Origin
  • TAS: 1st Energy

While most bundled utilities providers do offer some sort of incentive for bundling or combining services on one account – such as a monthly $10 or $15 internet discount – whether this will be cheaper in the long run will depend on both your energy and broadband needs. 

You’ll want to consider the annual cost of your energy plan compared to other offers on the market, and look at usage and supply charges to see how that half of your bundle stacks up. If you can save more than $10 or $15 monthly by going elsewhere, it may not be worth it to pair your energy plan with your internet just to score a broadband discount; likewise, you may also find cheaper internet plans from standalone providers. 

Overall, checking the fine print of your bundled plan will help you determine if it’s a good deal when compared to mixing-and-matching energy and telco providers.

While the NBN is the most popular and widely-available broadband type in Australia, some bundled utilities providers offer alternative options for customers who are not yet connected. 

Origin offers OptiComm fibre internet plans where available, in addition to NBN. Kogan also offers 4G home internet, which uses the same wireless data connection as mobile phone plans and is a fast and flexible option, although speeds are limited to 20Mbps.

There’s several factors that may influence your decision-making when choosing to bundle energy, internet or mobile. We asked Australian survey respondents to cite the main reasons why they opted to bundle energy and telecommunications. Here’s what we found:

  • 46% of respondents feel it’s more convenient to have services bundled
  • 43% think it’s cheaper to bundle their services
  • 9% are simply loyal to a brand for both energy and telco plans

Some additional insights from our survey show that 55% of Aussies who bundle think they get a good deal on their electricity, gas, mobile and internet through bundling with a single provider. Two fifths (40%) knew what their energy supply and usage charges are, and 52% liked to manage their utilities accounts online.  

Only 23% say they find it difficult to predict what their next utilities bill will be, and 18% would like to switch providers in the near future.