Do I have to pay for NBN installation?

Advertisement

The NBN is an exciting thing, but it’s also full of confusion. Some Aussies are still lost on when they’re going to get it in their area, let alone what type of NBN they’ll be getting connected, while some Aussies can’t think of a reason why they’d want the NBN.

Boiled down, there’s one thing on the mind of every Aussie when it comes to the NBN: the cost. How much will the NBN cost me? The truth is, all up, the NBN costs as much as you want it to cost, depending on what you want out of it. As for the installation – thing can get pretty dicey.

Is the NBN free?

Generally, the installation stage of the NBN is free when it’s being rolled out to new areas, but the ongoing service through your Internet Service Provider (ISP) is not. Given that the NBN installation causes down time for your home internet service anyway, it’s the least NBN Co can do.

However, depending on your home internet plan, you might need to pay for your ISP’s installation – this is typically known as a connection fee. In this article we’ll be going into the basics of the NBN installation.

Jump to:

Do I have to pay for NBN installation?

The NBN is installed at your house free of any charges, although you will have to pay for ongoing use of the NBN through an internet provider. For this you can pay anywhere between $30 per month all the way up to $150 per month, with data allowances, speeds and extras varying greatly across the price points.

If your dwelling is new, you may have to pay NBNco a $300 development fee for the initial installation. Beyond this, the NBN is rolled out across Australia is free – the only thing you’ll have to pay for is the ongoing service through your Internet Service Provider, which typically sticks around $60 a month.

The National Broadband Network is installed into every home free of any charges, however you’ll need to pay for an NBN plan on a monthly basis to receive the benefits of the wired connection. The price of the NBN month to month varies, with NBN plans starting at $29.99, and typically sticking around the $60 mark.

NBN being installed

The initial NBN installation as an upgrade is free. The NBN’s core concept is to give Australia’s internet a country-wide upgrade, so that no matter where you go you’ll have reliable internet. Because of this, the installation is free.

However, because of the nature of the NBN as a home internet service, you will still need to pay for your ongoing service. Most ADSL2 providers won’t charge you for switching over from ADSL2 internet to NBN internet.

There may be costs through your internet provider for the installation of your service. In this time, a technician might come out to your property and configure your property for the NBN connection, depending on your circumstance – otherwise a modem might just be sent to you with instructions on how to install the connection yourself. Some NBN providers bundle in free installation into their deals, which is worth looking into.

The NBN installation cost itself varies from provider to provider. While it’s being installed you might experience some down time, but you’ll be offered a form of backup service by your provider regardless of this.

Why might I have to pay for installation?

If you move address, need additional equipment included in your plan, or have something wrong with your connection, you might need to pay the fee for a technician to be sent out. The fees for technicians are different between providers, and might take different amounts of time depending on who you go with. Ultimately it comes down to the operating costs of the technician, which you should keep your eye out for when looking into a new plan.

If your dwelling is new, under reconstruction, or if you’ve just built a new property, NBN Co may charge a $300 new development fee, so that the property can get on the network. A small fee to have access to reliable internet.

NBN plans for me

We’ve got some great plans in mind for you if you’re just getting the NBN now. NBN 25 is the standard speed for the NBN, and a great place to start for anyone getting on the network. Most NBN plans have unlimited data, but speed is throttled to the plan you buy. Regardless, any of these plans are great for casual browsing and emails and social media. If you’re looking for some cheap value plans, we’ve got what you want here.

Unlimited Standard Evening Speed (NBN 25) Plans

The following table shows a selection of published unlimited Standard Evening Speed (NBN 25) plans on Canstar Blue’s database, listed in order of standard monthly cost (excluding discounts), from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to a referral partner.

If you’re looking for plans that have a little bit more kick, we’ve put together a table of NBN 50 and NBN 100 plans, which have much faster speeds than NBN 25. If you do a lot of high quality streaming or online gaming, these are the plans for you.

Standard Plus Evening Speed (NBN 50) plans

The following table shows a selection of published unlimited Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Premium Evening Speed (NBN 100) plans

The following table shows a selection of published unlimited Premium Evening Speed (NBN 100) plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Optional Upgrades

There’s another factor beyond your plan speed that determines how fast and reliable your connection is – your type of connection.

For the most part, there’s Fibre to the Premises (FTTP), Fibre to the Curb (FTTC) and Fibre to the Node (FTTN) – these connections are sorted from fastest to slowest. We’ve done a deep dive into these here.

If you have Fibre to the Node or Fibre to the Curb, it means your connection bandwidth is somewhat shared with some of your neighbours, depending on where the NBN box is in relation to you. This means your speeds could be slower. Beyond this, the Fibre to the Premises cables are much faster, as the cable goes directly to your house.

There is one thing you can try through NBN Co if you’re dissatisfied with your speed – you can sign up for the Technology Choice Program.

What is the Technology Choice Program?

The Technology Choice Program is a service that NBN Co provides for upgrading your NBN connection. It operates both for residential and business customers, and allows for you to upgrade your connection to Fibre to the Premises (FTTP), the fastest kind of NBN connection.

NBN Co will need to provide you with a quote, and because they’re still rolling out their service they might take a while to get to you. Regardless, you can learn more here.

Can I get the NBN?

If your area has received the NBN upgrade, there shouldn’t be anything holding you back. There’s still plenty of Australia that hasn’t got the NBN, but most places will be getting it, and you can even be told what kind of service you’re getting!

We’ve done a great article on what kind of NBN service you can access here. If you’re looking for a precise date it might be worth looking at NBN Co’s rollout map on their website, which you can find here.

There’s also plenty of alternatives to the NBN, so don’t feel like you’re locked into one option!

Share this article

Advertisement