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Review of iiNet mobile phone plans

Best-known as a home internet provider, iiNet is a real home-grown success story, having become one of the biggest and arguably most popular telcos in Australia since it was founded in 1993. Nowadays it challenges big guys Telstra and Optus, and since being acquired by TPG, iiNet has become part of the second-largest telco family in Australia. The company has built up an almost unrivalled reputation for good customer service and advocacy, and frequently rates highly in our customer satisfaction ratings. But what can be said of iiNet’s mobile phone plans?

Whilst iiNet’s roots remain in fixed line broadband, the telco also offers a comprehensive suite of SIM Only postpaid mobile phone plans. The mobile virtual network operator (MVNO) utilises the Optus 4G network to provide its services, ensuring reliable and fast connections for all customers. So what does iiNet offer in the mobile stakes and how does it compare to the competition? Let’s take a look.

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iiNet Mobile Phone Plans

iiNet’s range of postpaid plans is concise and easy to understand, helping you pick the plan that best meets your usage requirements. Let’s take a closer look at each individual plan.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

Mobile Voice $15 SIM Only

  • $550 value
  • $10 Upfront Cost

min. cost $25.00 over 30 day billing period

1GBMax Data**/billing period $15.00Advertised Data^^/billing period
iiNet Logo

Mobile Voice $19.99 SIM Only

  • $550 value
  • $10 Upfront Cost

min. cost $29.99 over 30 day billing period

2GBMax Data**/billing period $19.90Advertised Data^^/billing period
iiNet Logo

Mobile Voice $24.99 SIM Only

  • Unlimited National Calls & SMS
  • $10 Upfront Cost

min. cost $34.99 over 30 day billing period

3GBMax Data**/billing period $24.99Advertised Data^^/billing period
iiNet Logo

Mobile Voice $29.99 SIM Only

  • Unlimited National Calls & SMS
  • $10 Upfront Cost

min. cost $39.99 over 30 day billing period

4GBMax Data**/billing period $29.99Advertised Data^^/billing period
iiNet Logo

Mobile Voice $37.99 SIM Only

  • Unlimited National Calls & SMS
  • $10 Upfront Cost

min. cost $47.99 over 30 day billing period

9GBMax Data**/billing period $37.99Advertised Data^^/billing period

iiNet’s initial $15 offering has $550 worth of call and text value, as well as 2GB of data. The mobile rates are as follows:

  • Standard national texts – 25c
  • Standard international texts – 35c
  • Standard national calls – 90c/minute plus 35c flagfall
  • Two minute phone call costs $2.15

This equates to roughly 200 minutes of national calls, or 110 national text messages. As for international calls, the latter two plans have $100 and $300 worth of international calls respectively. So what can you get with that allowance? Some popular countries include:

  • UK – 55c/minute
  • New Zealand – 51c/minute
  • Canada – 40c/minute
  • USA – 29c/minute

iiNet’s six different postpaid plans follow a similar structure to other cost-conscious providers – all plans are SIM Only and come on a month to month basis.

The only upfront cost is a $10 SIM card fee, which is prohibitive considering many other providers deliver it for free, or for $2. Interestingly, you don’t get a 3-in-1 SIM card:

  • You have to choose either a dual-cut SIM-card (regular and micro sized), which fits an iPhone 4 and earlier, along with any Samsung Galaxy S5 and older
  • OR you choose a nano SIM, which suits iPhone 5 and above, and a Samsung Galaxy S6 and above

This is a peculiarity, as many SIM packs sent out these days come with all three sizes included – regular, micro and nano SIMs. This might be annoying, especially if you’ve decided on iiNet as your new service provider but haven’t picked a new phone yet! It’s a rare instance, but we imagine it does happen. Either way, iiNet has provided a SIM card guide on its website.

iiNet says that not all mobile handsets are compatible with its SIM cards and of course, it is probably necessary for your handset to be unlocked prior to use. Further, as iiNet is a postpaid service, expect excess charges if you exceed your limit, although iiNet says it will likely restrict your service should costs go above $200 for the month!

  • Excess data is charged in a $10/1GB block

Now we know what iiNet has in its locker, let’s see how it compares to other mobile providers.

How does iiNet compare to other providers?

iiNet compares pretty well against the competition, but for it to remain competitive, it will have to keep evolving and challenging other smaller MVNOs. You can’t help but admire the simplicity of iiNet’s four straightforward phone plans. Just like with its fixed line broadband services, the telco knows how to make life easier for its customers, with products easy to compare. So let’s see how its postpaid plans stack up in a crowded segment.

iiNet Small Mobile Plans Compared

Here, iiNet is pretty line-ball with its competitors. While it’s seemingly better value than some, it falls behind others. For about $20-odd, many providers throw in unlimited calls and texts as standard – not dollar-value allowances. For around the same price, iiNet is pretty competitive as far as data is concerned, but as the plans get dearer, the competition heats up. This means that iiNet has to keep on its toes to afford customers competitive deals.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

Mobile Voice $19.99 SIM Only

  • $550 value
  • $10 Upfront Cost

min. cost $29.99 over 30 day billing period

2GBMax Data**/billing period $19.99Advertised Data^^/billing period
Ovo Logo

Small

  • Unlimited National Calls & SMS

min. cost $19.95 over 30 day billing period

2GBMax Data**/billing period $19.95Advertised Data^^/billing period More Details
Moose Mobile Logo

Moose 14 SIM Only

  • Special Price Offer: $5 for first month. Offer available for limited time.
  • Unlimited National Calls & SMS

min. cost $14 over billing period

1.5GBMax Data**/billing period $14.00Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 2.5GB

  • Unlimited National Calls & SMS

min. cost $20 over 28 day billing period

2.5GBMax Data**/billing period $20Advertised Data^^/billing period More Details

iiNet Large Mobile Phone Plans Compared

iiNet’s largest phone plan maxes out with just 9GB of data on board. With the amount we are streaming and using our phones, that 9GB could get eaten up pretty quick. With many providers jostling for attention, this price point is arguably the most competitive. It’s not uncommon for providers here to offer more than 15GB of data. The best deals are usually reserved for 12-month plans, but below you can see some other providers that pack a lot in.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

Mobile Voice $37.99 SIM Only

  • Unlimited National Calls & SMS
  • $10 Upfront Cost

min. cost $47.99 over 30 day billing period

9GBMax Data**/billing period $37.99Advertised Data^^/billing period
Vaya Logo

Unlimited $34

  • Unlimited National Calls & SMS

min. cost $204 over 6 Months

10GBMax Data**/billing period $34Advertised Data^^/billing period More Details
Kogan Logo

Large

  • Unlimited National Calls & SMS

min. cost $36.90 over 30 day billing period

16GBMax Data**/billing period $36.90Advertised Data^^/billing period More Details
Amaysim Logo

Plus 4G

  • Unlimited National Calls & SMS
  • Unlimited Overseas SMS
  • $500 International Calls

min. cost $599.88 over 12 month plan period

23GBMax Data**/billing period $49.99Advertised Data^^/billing period More Details

Should ii get an iiNet mobile plan?

iiNet offers a compelling range of postpaid mobile phone plans that could go along nicely with your broadband plan, but in the fast-paced world of SIM Only MVNOs, iiNet sometimes struggles to keep up with the smaller providers. Several other MVNOs frequently prove to be a thorn in its side, as these two frequently offer more data for the same or less money. Overall though, iiNet stacks up pretty well, and the other two heavy hitters – Telstra and Optus – are nowhere to be seen. So, should you get an iiNet mobile plan? The answer could be yes – you can’t really put a foot wrong – but better value might be found with a little hunting around.

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