Review of iiNet mobile phone plans
Best known as a home internet provider, iiNet is a real homegrown success story, having become one of the biggest and arguably most popular telcos in Australia since it was founded in 1993. Since being acquired by TPG, iiNet has become part of the second-largest telco family in Australia, challenging the big guys Telstra and Optus.
While iiNet’s roots remain in fixed line broadband, the telco also offers a comprehensive suite of SIM-only postpaid mobile phone plans. The mobile virtual network operator (MVNO) uses the Optus 4G network to provide its services, ensuring reliable and fast connections for customers with access to the Optus network. So just how does iiNet compare in the highly-competitive mobile phone plan stakes?
iiNet plans at a glance
iiNet’s mobile plans are offered on a SIM-only, postpaid, month-to-month basis. This means you have the freedom to cancel your plan at any time after the first month, without the worry of early termination fees.
The telco offers five different plans, starting at $15 per month and going up to $37.99 monthly. The lower-level plans include limited call and SMS value, while the top three plans include unlimited standard national calls and SMS.
|Brand||Features||Max Data**/billing period||Advertised Cost^^/billing period|
Mobile Voice $15 SIM Only
min. cost $25 over one month
Mobile Voice $19.99 SIM Only
min. cost $29.99 over one month
Mobile Voice $24.99 SIM Only
min. cost $34.99 over one month
Mobile Voice $29.99 SIM Only
min. cost $39.99 over one month
Mobile Voice $37.99 SIM Only
min. cost $47.99 over one month
|View all mobile plans listed on Canstar Blue||**^^View important information|
What does iiNet offer?
iiNet doesn’t include the flashy extras that you might find through some other providers, but the telco does provide simple and good value plans. And although the data inclusions aren’t as large as you might receive through other providers, some of iiNet’s plans do include decent international call value that isn’t limited to certain countries.
When you sign up with iiNet, you will have to pay a $10 upfront setup fee for your new SIM card, so it’s important to keep this in mind.
|Data-free video streaming|
|Data-free music streaming|
|Data overage fees|
Compare Mobile Phone Plans
iiNet network and coverage
iiNet operates on the Optus network, including its ultra-fast 4G Plus network. So if you’re part of the 98.5% of the population with access to Optus coverage, you’ll be able to shop around for phone plans with iiNet (and other MVNOs operating on the Optus network).
You might also find Optus coverage improving in regional areas (or that you can finally gain access to the network), as the telco continues to build and improve services throughout the country.
Features and bonuses
Postpaid plans from iiNet come with different inclusions depending on the level of plan you choose. This value might also have an effect on other features, but iiNet does include a few bonuses that could make this telco the right choice for you.
- International calls: iiNet does include international calls options on its plans; however, how the exact inclusions will depend on which plan you’ve selected. The two lower-priced plans allow you to make international calls as part of the included $550 call and SMS value. The top two plans have a set amount of international call value (not part of the unlimited standard national calls), and the good news is that iiNet doesn’t limit international call inclusions to select countries. The only downside is that the middle plan, for $24.99 per month, doesn’t include international call value, so if this is a feature you’re after, you’ll need to select a different plan.
- International SMS: The lower two plans include international SMS (at 35c per message) as part of the $550 included call and SMS value, while the other three plans charge 35c per international SMS on top of your included value.
- International roaming: iiNet does allow you to switch on international roaming; however, you’ll need to check the website for rates to determine if this is the most affordable option for you while you travel.
- No early-termination fees: As the plans operate as month-to-month postpaid plans (with a minimum term of one month), there are no charges if you decide to cancel your plan.
iiNet Mobile Voice $15 SIM-only plan
At $15 per month, you’ll get $550 of included call and SMS value. While this is listed as the standard national call and SMS value, it can also go towards international calls and SMS, with international call rates available on the website. You’ll also get 1GB of included data, with any excess data charges at $10 per 1GB.
iiNet Mobile Voice $19.99 SIM-only plan
The $19.99 plan includes the same $550 call and SMS value as the $15 plan, with the only difference being that you’ll get 2GB of data included each month.
iiNet Mobile Voice $24.99 SIM-only plan
For $24.99 per month, you’ll be able to enjoy unlimited standard national calls and SMS with 3GB of data per month. However, there is no included international call value, and international SMS will cost 35c per message.
iiNet Mobile Voice $29.99 SIM-only plan
For an extra $5 per month, you’ll get unlimited standard national calls and SMS, 4GB of data, plus $100 of included international call value. This included international call value isn’t limited to select countries, giving you more flexibility – which is great if you have friends and family across the world.
iiNet Mobile Voice $37.99 SIM-only plan
The top level plan – at $37.99 per month – includes unlimited standard national calls and SMS, 9GB of data, and $300 of international call value. For international SMS, you’ll be charged an extra 35c per message on top of your monthly charge.
iiNet contact details/customer support
Need some help with your iiNet mobile plan or service? The telco offers several contact and support options, including:
- General customer support: 13 22 58
- Email: email@example.com
- Facebook: https://www.facebook.com/iiNet
- Twitter: @iiNet
How does iiNet compare?
iiNet isn’t the only telco offering Optus network coverage at lower prices. The following providers also use parts of the Optus 4G and 3G networks.
- Catch Connect
- Moose Mobile
- Southern Phone
- OVO Mobile
- Coles Mobile
- Jeenee Mobile
Is iiNet a good deal?
If you’re after a postpaid SIM-only plan, you can find some good value with what iiNet has to offer. While there are other telcos offering more data for less money, and even unlimited calls and SMS on the lower plans, the international call value available through iiNet helps the telco to stand out.
While many other telcos offer decent international calling, often this might be restricted to select countries, or a small amount of value. If international calling is an essential plan inclusion, you might find iiNet’s deals one to be a good option for your needs.
Although other plans may offer more value for money, it’s worth keeping iiNet in your considerations, especially as the telco has built a reputation for good customer service over the years. iiNet does also tend to rank higher than the other big three telcos when comparing providers of SIM-only mobile phone plans, so it’s definitely worth looking into the popular telco when researching mobile deals.
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