Best-Rated Meal Kit Delivery Service

See Our Ratings Methodology.


Most Satisfied Customers | Dinnerly

Aussies have rated Dinnerly as the top pick in Canstar Blue’s latest meal kit delivery services ratings, with five stars for value for money, website and app experience, customer service, variety of meals available and overall satisfaction.

Fact Checked Fact Checked

How we rate meal kit delivery services

Our review compares meal kit delivery services on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as asking hundreds of your closest mates which meal kit delivery service they think is best!

Canstar Blue surveyed 596 Australians for their feedback on a meal-kit delivery service they’ve used in the last six months.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their meal kit delivery service from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with meal kit delivery services as an individual score, NOT a combined total of all criteria.
  • Value for money: quality of service for price paid.
  • Freshness of ingredients: ingredients are fresh.
  • Taste of meals: as expected from flavour description.
  • Website and app experience: process for booking, transaction or use is simple and efficient.
  • Customer service: staff are available, helpful, resolve problems effectively.
  • Variety of meals available: range, menu updated frequently.
  • Delivery: flexible order time, reliable.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

• Dinnerly
• Marley Spoon
• Lite n’ Easy
• HelloFresh
• EveryPlate

Find more detailed information on our Most Satisfied Customer methodology.

Top Meal Kit Delivery Service – Dinnerly


Dinnerly is a flexible food subscription service that delivers pre-portioned ingredients in a chilled box, along with simple, five-step recipes so customers can create meals with their delivered ingredients. Dinnerly offers more than 70 recipes every week, with family friendly, vegetarian, vegan, fast, healthy and reduced-carb options. At the time of rating, Dinnerly delivers to Sydney, Canberra, Melbourne, Hobart, Launceston, Adelaide, Brisbane, the Gold Coast, Wollongong, Newcastle, the Greater Perth region, Darwin and NSW’s Central Coast.

About our consumer experts

Kate Lockyer: Content Producer

This report was written by Canstar Blue’s Home and Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Latest Services Articles

Average grocery bill Australia

What is the average grocery bill?

Buying groceries is one of our biggest living expenses after housing costs, so it makes ‘cents’ Aussies look to reduce their grocery bills whenever possible. For that, it’s important to know exactly what we’re spending …

– Read more

What’s the average spend on food delivery apps?

Many of us are happy to fork out a little extra for convenience, especially if it means staying in the comfort of our jammies ‘just this once’. We all deserve to treat ourselves to a …

– Read more

New kids’ meal delivery service launches in Australia

A new children’s meal delivery service − Go! Kidz – just launched in Australia to provide parents some relief from fussy eaters. It offers ready-to-eat meals for youngsters you can get delivered straight to your …

– Read more

What is unit pricing? How to work out the REAL cost of groceries

If you’re feeling the pinch of rising prices, especially at the supermarket, you’re not alone. A recent Canstar Blue survey revealed a whopping 71% of Australian shoppers have noticed the price of usual grocery items …

– Read more
Are ALDI meal kits worth it?

Are ALDI meal kits worth it? Review

With ALDI now selling its own meal kits for under $4, we can finally say goodbye to overpriced takeaway and hello to cheap and convenient cooking at home. The German supermarket’s meal kits come with …

– Read more