Best-Rated New Car

Fact Checked

How we rate new car brands

Our review compares new car brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which new car brand they think is best!

Find more detailed information on our Most Satisfied Customer methodology.

Top Car Brand – Lexus

Lexus is Toyota’s luxury vehicle division, founded in 1989 and now sold in more than 70 countries. Its Australian range includes SUVs, sedans, a people mover and a coupe, spanning models such as the LBX, NX, ES and RX.

About our consumer experts

Jasmine Tait: Consumer Writer

This article was written by Canstar’s Consumer Writer, Jasmine Tait. Jasmine is a Consumer Writer within Canstar’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary.

When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.

Meet the Editorial Team

Grace Kinross: Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar’s ratings and awards and help support consumers to make more informed decisions.

Meet the Research Team