Aussies have rated Toyota as the top brand in Canstar Blue’s latest small car ratings, with the brand rated five stars for reliability, driving experience, appearance, upgrades & extras, features and overall satisfaction.
Our review compares small cars on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which small car they think is best!
Canstar Blue surveyed 341 Australians for their feedback on the small car(s) they’ve purchased in the last five years.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Toyota has several ‘fun-sized’ hatchbacks available, such as the classic Yaris and Corolla Hatch, with the Yaris available in the Ascent Sport, SX and ZR petrol model, with a hybrid also available. The Ascent Sport comes with a 1.5L direct injection petrol engine, 15inch steel wheels, six-speaker audio system, Bluetooth connectivity, Toyota Safety Sense – which includes Road Sign Assist, Active Cruise Control and Lane Trace Assist – as well as a reversing camera.
The Corolla Hatch is similarly available as an Ascent Sport, SX or ZR model, with all available as either a petrol or hybrid engine model. The SX includes 16inch alloy wheels, smart entry, Sat Nav, Auto High Beam, Road Sign Assist, Pre-Collision Safety System, Pedestrian and Cyclist Detection, dual-zone climate control, Blind Spot Monitor and wireless phone charging.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s small car ratings:
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