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Alinta Energy Review and Rates

Alinta Energy, owned by Hong Kong’s Chow Tai Fook Enterprises, claims to be the only ‘true’ national electricity and natural gas company, with operations in five of the six Australian states. It holds generation assets nationwide and currently retails electricity in New South Wales, Victoria, Queensland and South Australia. It also sells natural gas in South Australia, New South Wales, Western Australia and Victoria.

Alinta Energy says it likes to ‘keep things simple’ by using its wealth of market knowledge and power to offer customers deals on energy that are straightforward and transparent. Alinta Energy isn’t into gimmicks, instead keeping it simple with just one or two market offers for electricity. But while Alinta electricity is understandable, is it affordable? In this article, Canstar Blue takes a close look Alinta Energy, including what’s on offer and what it might cost you.

Compare Alinta Energy Plans

Alinta Energy Plans

Alinta Energy only has one or two market electricity offers in NSW, QLD, VIC and SA, in addition to its standing offer.s Alinta’s flagship product in some areas is called the ‘Fair Saver’, while in Queensland it has the ‘Home SaverPlus’ plan. Previously, Alinta promoted its ‘Fair Deal’ product in all states.

Alinta’s current electricity offers come with seemingly generous discounts that vary across the states. In most cases, the discounts will be guaranteed, but in Queensland Alinta maintains a pay on time discount product. The consistency across Alinta’s plans is that they have a benefit period of 12 months, while discounts apply to electricity usage charges only. There are no exit fees for leaving early. The following table shows Alinta’s cheapest market offers in each state. Read on further for further details.

State Deal Discount
NSW Fair Saver 15 15% (guaranteed)
VIC Fair Saver 30 30% (guaranteed)
SA Fair Saver 17 17% (guaranteed)
QLD Home SaverPlus 28% (pay on time)

Alinta Electricity Prices

NSW

Here are the current prices on our database for a typical three person household on the Ausgrid network in Sydney. Use our comparison tool for a specific quote in your area. These are sponsored products.

Brand Features Benefit Period Annual Cost**
Alinta Energy Logo
Basic Plan Information

Fair Saver 15

  • 15% guaranteed discount off usage charges
1 YearBenefit Period $1,707.95Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

Victoria

Here are the current prices on our database based on a typical three person household on the Citipower network in Melbourne. Use our comparison tool for a specific quote in your area. This is a sponsored products.

Brand Features Benefit Period Annual Cost**
Alinta Energy Logo

Fair Saver 30

  • 30% guaranteed discount off usage charges
1 YearBenefit Period $1,233.18Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

South Australia

Here are the current prices on our database for a typical three person household on the SA Power network in Adelaide. Use our comparison tool for a specific quote in your area. These are sponsored products.

Brand Features Benefit Period Annual Cost**
Alinta Energy Logo
Basic Plan Information

Fair Saver 17

  • 17% guaranteed discount off usage charges
1 YearBenefit Period $2,324.09Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

Queensland

Here are the current prices on our database based on a typical three person household on the Energex network in Brisbane. Use our comparison tool for a specific quote in your area. Annual cost estimates exclude solar payments. These are sponsored products.

Brand Features Benefit Period Annual Cost**
Alinta Energy Logo
Basic Plan Information

HomeSaver Plus

  • 28% pay on time discount off usage charges
1 YearBenefit Period $1,411.50Annual Cost** Go To Site
Alinta Energy Logo
Basic Plan Information

Fair Saver 20

  • 20% guaranteed discount off usage charges
1 YearBenefit Period $1,524.13Annual Cost** Go To Site
Alinta Energy Logo
Basic Plan Information

HomeSaver Plus Solar

  • 28% pay on time discount off usage charges
  • 11c/kWh Feed-in Tariff
1 YearBenefit Period $1,437.39Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

Alinta Electricity Rates

Alinta Energy’s Fair Saver and Home SaverPlus electricity contracts include some pretty large discounts compared to the market, but bigger isn’t always better when it comes to finding the best deal on electricity. So how does Alinta stack up?

We’ve estimated bills across each state where Alinta Energy retails residential electricity to give you some idea as to how much this retailer might cost you. The below calculations assume the average electricity usage of a three person household on a single rate tariff at a selected postcode in each state. For a specific quote in your area, use our energy comparison tool above.

Alinta Electricity Prices NSW

Electricity plan Discount Annual cost Important
Fair Saver 15 15% $1,707.95 Basic Plan Information
Standing Offer N/A $1,949.67 Basic Plan Information

Costs based on annual usage calculations based on statistics from AER for a three person household on the Ausgrid network, January 2019.

You can see how Alinta Energy stacks up on price in our NSW electricity cost comparison report. The retailer is often price-competitive, but electricity price can change often and you’ll need to check the latest details to be sure. If you live on the Endeavour or Essential Energy Network however, you may be charged different rates.

Alinta Electricity Prices VIC

Electricity plan Discount Annual cost Benefit period
Fair Saver 35 30% $1,233.18 1 year
Standing Offer N/A $1,554.64 N/A

Costs based on annual usage calculations based on statistics from AER for a three person household on the Citipower network, January 2019.

Alinta Energy’s Fair Saver 30 deal comes with a guaranteed discount, rather than conditional. For this certainty, its customers can expect to pay slightly more than they might with other retailers where there are conditions to meet to achieve the best prices.

Alinta’s prices are reasonably competitive on the CitiPower network. You can see how it compares to other retailers in our Victoria price comparison report. Remember that these prices are based on Citipower rates and that prices vary on different networks.

Alinta Electricity Prices SA

Electricity plan Discount Annual cost Important
Fair Saver 17 17% $2,324.09 Basic Plan Information
Standing Offer N/A $2,731.49 Basic Plan Information

Costs based on annual usage calculations based on statistics from AER for a three person household on the SA Power network, January 2019.

Alinta Energy is generally price-competitive in South Australia, but as we always say, costs can change quickly, so you need to check the latest prices to be sure. You can see for yourself in our SA cost comparison report. While Alinta may prove more expensive than some retailers, it’s important to keep in mind that its discount is guaranteed, rather than conditional, which could be beneficial if you often struggle to pay on time, for example.

Alinta Electricity Prices QLD

Electricity plan Discount Annual cost Important
Home SaverPlus 28% $1,411.50 Basic Plan Information
Fair Saver 20 20% $1,524.13 Basic Plan Information
Home SaverPlus Solar 28% $1,437.39 Basic Plan Information
Standing Offer N/A $1,805.42 Basic Plan Information

Costs based on annual usage calculations based on statistics from AER for a three person household on the Energex network, January 2019.

Alinta Energy entered the South-East Queensland electricity market in mid-2017 through a joint-venture with the QLD government-owned CS Energy. Alinta’s flagship market offer, the Home SaverPlus, is one of the cheapest electricity deals for homes in Queensland, Canstar Blue’s calculations show. However, the savings are conditional on paying on time. If you struggle with bills, the Fair Saver offer provides some middle ground.

Solar Power with Alinta Energy

Alinta Energy sells and installs solar systems in Western Australia. It says it makes solar simple, offering trusted advice, competitive prices and quality panels and inverters, backed by a five-year retailer warranty.

For customers with solar panels already installed, Alinta’s solar offers leave a little to be desired. In NSW, VIC and SA, Alinta’s feed-in tariff is relatively low. Queenslanders are a little better off in this respect, receiving 11c/kWh – higher than most retailers in the state.

NSW VIC SA QLD
7.5c/kWh 11.3c/kWh 9.5c/kWh 11c/kWh

Is Alinta Energy a green retailer?

Alinta Energy is outstanding in many respects, but environmental friendliness is unfortunately not one of them. Alinta owns a number of coal and gas generation assets, it doesn’t offer GreenPower, and it was one of the lowest-rated companies in the Green Electricity Guide with a score of 3.1 out of 10. If environmental friendliness is a paramount consideration for you, Alinta might not be the best fit.

Compare Solar Providers

Alinta Energy Natural Gas

In addition to its electricity deals, Alinta Energy also retails natural gas in Victoria, South Australia, New South Wales and Western Australia. Alinta’s natural gas deals are designed to complement its electricity services, providing large discounts to customers who sign up to both electricity and natural gas. Alinta Energy does not appear to offer any special deals to gas-only customers.

Alinta NSW Natural Gas

Fair Saver 15 customers in NSW who sign up both electricity and gas with Alinta Energy will also receive a 12% discount on natural gas usage charges – in addition to the 15% electricity usage discount. This discounts are guaranteed for 12 months and there are no exit fees.

Alinta Victoria Natural Gas

Alinta customers on the Fair Saver 30 who bundle their natural gas receive a 20% discount on gas usage charges. Just like its electricity service, gas customers are not required to pay their bills in full and on time in order to receive the big discount. The discounts come with a 12 month benefit period and there are no exit fees for customers who leave early.

Alinta South Australia Natural Gas

Similar to Victoria, if you’re signed up to the Fair Saver 17 and bundle your natural gas, you’ll receive a tidy 8% discount off gas usage charges. The standard conditions of the Fair Saver 17 apply to the gas service as well, which means you’ll get the discounts guaranteed for the 12 month benefit period. There are no exit fees.

Alinta WA Natural Gas

Alinta Energy was the only natural gas retailer in WA until 2013. Yet despite the likes of Kleenheat, AGL, Origin and now Simply Energy all entering the WA market, Alinta remains the dominant gas supplier. Alinta offers natural gas customers in WA a 25% discount off usage charges when they pay their bills on time. This is for a benefit period of three years, however, there are no exit fees for customers wanting to switch to another retailer. Bigger discounts are available in WA – 30% for two years or 35% for one year.

Alinta Energy gas customers get most of the same perks as electricity customers, which can include access to MyAccount and no credit card, late payment or merchant fees.

Compare Natural Gas Suppliers

Alinta Energy Rewards

Alinta Energy customers can access a range of products and services at a discounted price:

  • Cinema vouchers for most cinema chains
  • Attraction and theme park tickets (e.g. Taronga Zoo, Dreamworld, Legoland Discovery)
  • Gifts and gift cards including jewellery (e.g. Thomas Sabo), health and wellbeing (e.g. Endota Spa), automotive (e.g. Supercheap Auto) and outdoors and sports (e.g. Rebel and BCF)
  • Electronics (e.g. headphones, power packs, portable speakers, etc.

Customers can access the rewards shop through their account on the Alinta website.

Alinta MyAccount

Alinta Energy’s MyAccount is an online hub that lets you manage all your energy needs and inquiries in the one place. With MyAccount, you can:

  • Access and manage your bills
  • View payment history
  • Setup direct debited bills
  • Review energy usage and history
  • Browse the Alinta Rewards shop

The Alinta Energy website is also a great source for tips on saving energy, information about concessions and guides to understanding your bill.

Alinta Energy Billing

One of the great things about large retailers like Alinta Energy is that there are plenty of ways to pay your bill. Alinta customers can pay in any of the following ways.

  • Online: Simply go the Alinta Energy website to pay your bill with MasterCard, VISA or American Express
  • BPay: Simply log on to your online bank account, choose Bpay, and type in the biller code and reference number on your bill
  • Direct Debit: You can set up Direct Debit using MyAccount or by completing the online form. Alinta Energy will automatically withdraw what you owe from the nominated account each quarter
  • Phone: You can pay using your credit card by giving Alinta Energy a call
  • In Person: Pay at the post office by cash, cheque or EFTPOS
  • Mail: Tear the ‘payment options’ part off your bill off and post it with a cheque to the address on the slip

Is Alinta Energy right for me?

Alinta Energy could be a nice fit for customers who aren’t too engaged with their electricity retailer. Its simple offers, competitive value and long benefit periods mean you probably won’t need to deal with your energy company all that often. If you do need to get in touch, Alinta Energy claims to have award-winning service, hopefully making the whole experience as hassle-free as possible.

Alinta seems to particularly excel in value when it comes to its dual fuel energy deals. The large additional discounts on natural gas when you bundle it with electricity make Alinta hard to look past if your home is connected to mains gas.

Perhaps the only downside to Alinta Energy is that it doesn’t offer any great deals for customers with solar panels in most areas. But there are pros and cons to all energy retailers, so be sure to regularly compare offers to see how your deal stacks up.

Compare Electricity Providers

How do customers rate Alinta Energy?

In 2019, electricity customers in Queensland gave Alinta Energy 5 out of 5 stars for overall satisfaction in our customer ratings report.

Alinta Energy Electricity Queensland

Canstar Blue
Rating:
Award: Overall Satisfaction
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