Best-Rated Washing Machines

See Our Ratings Methodology.

Most Satisfied Customers | Fisher & Paykel

Fisher & Paykel has won Canstar’s 2026 Most Satisfied Customers Award for washing machines, with Aussies rating it the highest across the categories that drive customer satisfaction.

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How we rate washing machine brands

Our review compares washing machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which washing machine brand they think is best!



Canstar Blue surveyed 1,028 Australians for their feedback on the washing machine brand(s) they’ve purchased and used in the last three years.
  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their washing machine brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Value for money: How satisfied are you with the value for money of your washing machine (e.g. quality and longevity for the price paid)?
  • Performance: How satisfied are you with the overall performance of your washing machine (e.g. how effectively it cleans clothes)?
  • Design: How satisfied are you with the design of your washing machine (e.g. its appearance, size, and build quality)?
  • Features and functionality: How satisfied are you with the features of your washing machine (e.g. wash cycle options, temperature controls) and how well they contribute to its functionality?
  • Ease of use: How satisfied are you with how easy your washing machine is to use (e.g. controls, settings, and instructions)?
  • Energy and water efficiency: How satisfied are you with the energy and water efficiency of your washing machine?



The winner is the brand Aussies rate highest for the things that matter most to customers, based on overall satisfaction. To see how we crunch the numbers, check out our methodology page.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Fisher & Paykel
  • Westinghouse
  • Hisense
  • Samsung
  • Bosch
  • LG
  • Electrolux
  • Haier

Find more detailed information on our Most Satisfied Customer methodology.


Top Washing Machine Brand – Fisher & Paykel

Fisher & Paykel is a New Zealand appliance brand founded in Auckland in 1934, now owned by Chinese manufacturer Haier. Its washing machine range covers both front and top loaders, with SmartDrive technology that adjusts wash action based on load size and fabric type.

About our consumer experts


Jasmine Tait: Consumer Writer


This article was written by Canstar’s Consumer Writer, Jasmine Tait. Jasmine is a Consumer Writer within Canstar’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary.

When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Top Loader 

  • 2025: Fisher & Paykel
  • 2024: Westinghouse
  • 2023: Samsung
  • 2022: Samsung
  • 2021: LG
  • 2020: LG
  • 2019: Fisher & Paykel
  • 2018: Fisher & Paykel
  • 2017: Fisher & Paykel
  • 2016: Fisher & Paykel
  • 2015: Fisher & Paykel and Samsung
  • 2013: LG
  • 2012: Fisher & Paykel and Samsung
  • 2011: Fisher & Paykel

Front Loader

  • 2025: Fisher & Paykel
  • 2024: Bosch
  • 2023: Miele
  • 2022: Miele
  • 2021: Fisher & Paykel
  • 2020: Miele
  • 2019: Miele
  • 2018: Miele
  • 2017: Miele
  • 2016: Miele
  • 2015: Miele
  • 2012: Electrolux
  • 2011: Miele