Exetel Mobile Phone Plans Review

You may not have heard the name ‘Exetel’ bandied about when it comes to mobile phone plans – probably because it was founded as a technology consulting company back in the 1990s before making its way into the world of fixed and mobile broadband.

However, Exetel is now a serious player in the mobile market and prides itself on being a low-cost provider of simple, easy to understand phone plans that represent great value for money (as well as offering some of the cheapest NBN plans out there). So how does Exetel really stack up when it comes to value for money?

Exetel plans at a glance

Exetel offers a range of postpaid plans, either as no lock-in plans or on 12-month contracts. All plans are offered on Optus’ 4G or 3G networks; the no lock-in plans with 3G network coverage provide larger data allowances than those on the 4G network. If you want to opt for a 4G plan, you can choose between a no lock-in plan or a 12-month contract.

While some other telcos will offer discounts off your monthly bill if you opt for a contract, Exetel instead offers extra data on 12-month plans, with the lowest plan featuring 2.5GB of data and the top-level plan including 23GB.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Exetel Logo

Saver 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $149.90 over 12 month plan period

2.5GBMax Data**/billing period $14.99Advertised Data^^/billing period Go To Site
Exetel Logo

Value 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $50 standard international calls
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $249.90 over 12 month plan period

10GBMax Data**/billing period $24.99Advertised Data^^/billing period Go To Site
Exetel Logo

Extra Value 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $300 standard international calls
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $349.90 over 12 month plan period

18GBMax Data**/billing period $34.99Advertised Data^^/billing period Go To Site
Exetel Logo

Plus 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $500 standard international calls
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $499.90 over 12 month plan period

23GBMax Data**/billing period $49.99Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

What does Exetel offer?

While Exetel doesn’t offer the entertainment or free-streaming options that you might find on plans from Optus (or the other larger telcos), there is a focus on providing reasonably generous data inclusions, with the call and text basics that most of us will expect from a mobile plan.

Exetel does offer international call inclusions, but only on higher-level plans. You can also get global roaming with Exetel: unlike most providers, this feature is automatically enabled, so you won’t need to activate it before going on holidays. It’s a great feature to have if you tend to forget to organise your roaming before you head off.

SIM-Only plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

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Exetel network and coverage

Exetel is powered by the Optus 3G and 4G networks, which cover 97.2% of the population. If you have access to the Optus network in your area, you’ll also have access to a range of Mobile Virtual Network Operators (MVNO), like Exetel, which use this network to power their mobile coverage. If you’ve only got access to the Optus 3G network in your area, Exetel does offer two 3G no lock-in plans, which include plenty of monthly data.

Features and bonuses

All of the SIM-only plans that Exetel offers come with unlimited standard national text, and most plans (excluding the Saver 4G no lock-in plan) include unlimited standard national calls. The data allowances can range from 1.5GB per month, up to 90GB.

  • International calls and text: You’ll receive included international call value on select 4G no lock-in and 12-month phone plans. While other providers sometimes restrict the countries you can use international call inclusions for, Exetel offer $50-$500 of international calls to any country, with international call rates available on the website. Exetel’s 12-month contract plans all include unlimited international text.
  • International roaming: Unlike other telcos, Exetel automatically enables global roaming on all plans, so your device is still useable from the moment you land. You can choose to disable global roaming at any time: check Exetel’s global roaming rates to decide if this is the right option for you when you travel.
  • Free shipping and activation: You won’t have to pay any setup fees, and purchasing your SIM is simple with free shipping included with all plans.
  • IOS and Android App: You can easily track your usage with the My Exetel app, available from the Apple App Store and Google Play.

Individual products

Exetel No lock-in plans

If you’re not keen on committing to a plan, Exetel offers five different no lock-in plans to choose from. The Super Saver 4G plan, which is specifically aimed as a starter plan for kids, is the lowest level, with 1GB of data and 300 minutes of national call value included. If you need a little more data and call allowance, the Saver 4G offers 1.5GB of data and 600 minutes of national call value.

If you want international call inclusions and more data, the Value 4G, Extra Value 4G and Plus 4G plans all offer unlimited standard national calls and text, with reasonable data inclusions and international call value.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

Super Saver 4G

  • 300 minutes standard national call value
  • Unlimited national SMS

min. cost $9.99 over one month

1GBMax Data**/billing period $9.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Saver 4G

  • 600 minutes standard national call value
  • Unlimited national SMS
  • Special offer: Third month free. Ends 28/02/19

min. cost $14.99 over one month

1.5GBMax Data**/billing period $14.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Value 4G

  • Unlimited standard national calls & SMS
  • $50 international call value
  • Special offer: Third month free. Ends 28/02/19

min. cost $24.99 over one month

6GBMax Data**/billing period $24.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Extra Value 4G

  • Unlimited standard national calls & SMS
  • $300 international call value
  • Special offer: Third month free. Ends 28/02/19

min. cost $34.99 over one month

10GBMax Data**/billing period $34.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Plus 4G

  • Unlimited standard national calls & SMS
  • $500 international call value
  • Special offer: Third month free. Ends 28/02/19

min. cost $49.99 over one month

15GBMax Data**/billing period $49.99Advertised Data^^/billing period Go To Site

Exetel 12 month plans

While the 12-month plans cost the same as the no lock-in options, the advantage to committing to a contract comes in the form of extra data. While the base Saver 4G plan offers 1.5GB of data if you go with a no lock-in deal, you’ll get 2.5GB if you pick the 12-month plan (plus unlimited standard national calls and text).

On the top end of the plans, the Plus 4G plan will give you 23GB of data, compared to 15GB on the no lock-in equivalent. All of the 12-month plans also include unlimited overseas text, so it’s worth looking into if you want to keep in touch with friends and family overseas.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

Saver 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $149.90 over 12 month plan period

2.5GBMax Data**/billing period $14.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Value 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $50 international call value
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $249.90 over 12 month plan period

10GBMax Data**/billing period $24.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Extra Value 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $300 international call value
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $349.90 over 12 month plan period

18GBMax Data**/billing period $34.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Plus 4G

  • Unlimited standard national calls & SMS
  • Unlimited international SMS
  • $500 international call value
  • Special offer: Third and fourth month free on 12-month plans. Ends 28/02/19

min. cost $499.90 over 12 month plan period

23GBMax Data**/billing period $49.99Advertised Data^^/billing period Go To Site

Exetel Maxi 3G plans

Want lots of data? Exetel offers two plans on the Optus 3G network that feature a heap of included monthly data. Both of these no lock-in plans include unlimited standard national calls and text, with 30GB of data on the Max 3G plan and 90GB of data on the Ultra 3G plan. It’s a good option if you love lots of data, and if you’re in an area without 4G network access.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

Max 3G

  • Unlimited standard national calls & SMS

min. cost $49.99 over one month

30GBMax Data**/billing period $49.99Advertised Data^^/billing period Go To Site
Amaysim Logo

Ultra 3G

  • Unlimited standard national calls & SMS

min. cost $79.99 over one month

90GBMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site

Exetel contact details/customer support

Need some help with your Exetel plan or service? The telco offers several contact and support options, including:

How does Exetel compare?

Exetel isn’t the only telco offering Optus coverage at lower prices. The following providers also use parts of the Optus 4G and 3G networks.

Is Exetel a good deal?

While Exetel doesn’t offer any entertainment extras, the telco’s focus is very much on simple and hassle-free mobile plans. If you’re happy with choosing a postpaid phone plan, there are definitely options to suit everyone’s mobile needs.

If you plan on keeping in touch with friends and family overseas, you might find the options a bit more restrictive than what other telcos offer. Unlimited international text is only available on certain plans, and if you want to make calls overseas, you’ll need to look at the international call rates to determine which phone plan offers the right amount of call inclusions for you.

Exetel does, however, offer some good value for money. The lower-level plans are good options as a first phone plan for kids and pre-teens, or simply for light phone users. The higher level plans offer a good amount of data for a reasonable price – so overall, Exetel’s plans are by no means lacking in inclusions. There is also a definite advantage to signing up for a 12-month contract if more data is what you want. So if you’re looking for a plan using the Optus 3G and 4G networks, Exetel is well worth looking into.

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