2014 4WD and SUVs Ratings

Posted by Canstar Blue January 5th 2016

You are viewing the archived 2014 ratings for 4WD & SUV. Go to the latest 4WD & SUV ratings.
Compare 4×4 and SUV brands using our comparison of car satisfaction

Subaru: 4WDS and SUVS Award Winner‘Four wheeling’ is a popular past time in Australia. With our many beaches, camp grounds, and open roads, the attraction of adventuring near and far is made easier with the wide availability of four wheel drives and sports utility vehicles (i.e. SUVs).

The problem then becomes choosing between all the different models out there. Are you in the market for something particular rough and rugged, or simply a  larger car to handle all the trimmings of a busy modern life? In any event, we’re here to help you choose. In these most recent ratings, we surveyed Australian motorists to discern how satisfied they were with their new 4WD or SUV purchase.

Subaru was the top choice in this category, achieving our 4WD award for 2014. This is the second year in a row this brand has won our award!

This manufacturer does a fantastic job of covering the market – with both the Forrester and the Outback being great choices for the modern adventurer. Along with a top rating for overall customer satisfaction, Subaru received five stars in a number of areas:

  • Value for money,
  • Point of sale service,
  • After sale service,
  • Reliability, and
  • Performance.

In fact, this brand received the top ratings in all survey criteria. Other rated brands also excelled:

  • Holden received five stars for value for money and after sales service.
  • Toyota achieved five stars for after sales service.

Also rated were Mitsubishi, Hyundai, and Nissan. Make sure you check out the full results in the table above.

About this research

Canstar Blue commissioned Colmar Brunton to survey 5,000 Australian drivers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have bought a brand new SUV or four wheel drive from a dealership in the last three years – in this case, 478 Australians.

Each brand must have received at least 30 responses in order to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey.