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Review of iiNet mobile phone plans

Best-known as a home internet provider, iiNet is a real home-grown success story, having become one of the biggest and arguably most popular telcos in Australia since it was founded in 1993. Nowadays it challenges big guys Telstra and Optus, and since being acquired by TPG, iiNet has become part of the second-largest telco family in Australia. The company has built up an almost unrivalled reputation for good customer service and advocacy, and frequently rates highly in our customer satisfaction ratings. But what can be said of iiNet’s mobile phone plans?

Whilst iiNet’s roots remain in fixed line broadband, the telco also offers a comprehensive suite of SIM Only postpaid mobile phone plans. The mobile virtual network operator (MVNO) utilises the Optus 4G network to provide its services, ensuring reliable and fast connections for all customers. So what does iiNet offer in the mobile stakes and how does it compare to the competition? Let’s take a look.

iiNet Mobile Phone Plans

Price per month Call and text inclusions Data
$19.99 $400 call and text value 2GB
$29.99 Unlimited calls and text 2GB
$39.99 Unlimited calls and text, $300 international value 7GB
$49.99 Unlimited calls and text, $300 international value 9GB

Source: iiNet website

iiNet’s range of postpaid plans is concise and easy to understand, helping you pick the plan that best meets your usage requirements. Let’s take a closer look at each individual plan.

iiNet $19.99 Phone Plan

iiNet’s initial offering has $400 worth of call and text value, as well as 2GB of data. The mobile rates are as follows:

  • Standard national texts – 25c
  • Standard international texts – 35c
  • Standard national calls – 90c/minute plus 35c flagfall
  • Two minute phone call costs $2.15

This equates to roughly 200 minutes of national calls, or 110 national text messages. The 2GB of data will allow for about 33 hours of web browsing, or 6 hours of video steaming, or 2000 Snapchat ‘snaps’. If you aren’t a heavy mobile user, this iiNet plan offers the Optus network’s reliability without charging you for features you won’t use.

iiNet $29.99 Phone Plan

An extra ten dollars will see your iiNet plan expand to include unlimited national calls and texts, while retaining a modest 2GB data allocation. This mid-tier plan is suited to those who still use their phones primarily for calling and texting, with some non-video data usage.

iiNet $39.99 Phone Plan

The first of iiNet’s premium tiers, this plan throws $300 of international calls and 7GB of data into the mix, on top of unlimited national calls and texts. International call rates aren’t readily available for all to see, but you can enter your destination country here. Rates generally include both calls to landlines and mobiles. Some popular countries include:

  • UK – 55c/minute
  • New Zealand – 51c/minute
  • Canada – 40c/minute
  • USA – 29c/minute

The 7GB of data equates to a mammoth 115 hours of web browsing, 23 hours of YouTube or 7000 Snapchat ‘snaps’.

This plan skews towards users who make frequent, long phone calls, as well as requiring constant internet access while out-and-about. The 7GB of data will easily cover web browsing for an hour long daily commute, with enough data left over to meet your social media needs.

iiNet $49.99 Phone Plan

iiNet’s largest plan includes an additional 2GB of data, with the plan boasting a considerable 9GB of data, $300 dollars of international calls and unlimited national calls and texts. 9GB of data equates to 150 hours of web browsing, or 30 hours of YouTube or a massive 9000 Snapchat ‘snaps’. That’s almost 300 snaps a day!

This plan should prove inviting to heavy-duty mobile users. It’s difficult to imagine how the plan could be exceeded through non-commercial use.

iiNet SIM options

iiNet’s four different postpaid plans follow a similar structure to other cost-conscious providers – all plans are SIM Only and come on a month to month basis.

The only upfront cost is a $10 SIM card fee, which is prohibitive considering many other providers deliver it for free, or for $2. Interestingly, you don’t get a 3-in-1 SIM card:

  • You have to choose either a dual-cut SIM-card (regular and micro sized), which fits an iPhone 4 and earlier, along with any Samsung Galaxy S5 and older
  • OR you choose a nano SIM, which suits iPhone 5 and above, and a Samsung Galaxy S6 and above

This is a peculiarity, as many SIM packs sent out these days come with all three sizes included – regular, micro and nano SIMs. This might be annoying, especially if you’ve decided on iiNet as your new service provider but haven’t picked a new phone yet! It’s a rare instance, but we imagine it does happen. Either way, iiNet has provided a SIM card guide on its website.

iiNet says that not all mobile handsets are compatible with its SIM cards and of course, it is probably necessary for your handset to be unlocked prior to use. Further, as iiNet is a postpaid service, expect excess charges if you exceed your limit, although iiNet says it will likely restrict your service should costs go above $200 for the month!

  • Excess data is charged in a $10/1GB block

Now we know what iiNet has in its locker, let’s see how it compares to other mobile providers.

How does iiNet compare to other providers?

iiNet compares pretty well against the competition, but for it to remain competitive, it will have to keep evolving and challenging other smaller MVNOs. You can’t help but admire the simplicity of iiNet’s four straightforward phone plans. Just like with its fixed line broadband services, the telco knows how to make life easier for its customers, with products easy to compare. So let’s see how its postpaid plans stack up in a crowded segment.

iiNet $19.99 Plan Compared

Here, iiNet is pretty line-ball with its competitors. While it’s seemingly better value than some, it falls behind others. Yomojo looks to be the standout in this category, being one of the cheapest to offer unlimited calls and texts, as well as 2GB of data in the postpaid sphere. Jeenee and Exetel also offer some enticing plans, but you’ll have to figure out your own needs and if it’s better to have a minute limit, or a dollar value attached to your calls.

iiNet $29.99 Plan Compared

Is the prospect of unlimited calls and texts worth the extra $10 a month? Only you can decide that. The second tier plan from iiNet brings the same data inclusions, but with unlimited credit. However, in this price bracket it struggles to compete with other providers that all offer a fair bit more data for the price point. Yomojo is leading the pack with a whopping 6GB of data. Jeenee also offers a healthy 4GB, and customer favourite Amaysim offers 3GB for the same amount of money – all without a pesky $10 fee!

iiNet $39.99 Plan Compared

At the higher end of town, it’s a similar story to the first plan as iiNet’s 7GB deal at $39.99 a month brings great value compared to some other telcos. However, it faces tough competition at this price, with familiar faces Jeenee and Yomojo both offering whopping amounts of data for the price. Low-cost disrupter Vaya stands out as the cheapest of the four, offering 8GB of data. But iiNet’s international inclusions may get you over the line. Jeenee also offers $300 of international calling.

iiNet $49.99 Plan Compared

Finally, iiNet’s most expensive plan gives you a whopping 9GB of data along with plenty of international call minutes, putting it right up there in terms of value. However, it struggles against plans that offer more than 10GB for similar amounts. Yomojo again leads the way, while TeleChoice is not far behind. SpinTel offers a whopping 30GB – but on 3G data only.

Should ii get an iiNet mobile plan?

iiNet offers a compelling range of postpaid mobile phone plans that could go along nicely with your broadband plan, but in the fast-paced world of SIM Only MVNOs, iiNet sometimes struggles to keep up with the smaller providers. Yomojo and Jeenee frequently prove to be a thorn in its side, as these two frequently offer more data for the same or less money. Overall though, iiNet stacks up pretty well, and the other two heavy hitters – Telstra and Optus – are nowhere to be seen. So, should you get an iiNet mobile plan? The answer could be yes – you can’t really put a foot wrong – but better value might be found with a little hunting around.

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