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Moose Mobile Internet Review

Moose Mobile has been in the mobile plan game for some time and has made a name for itself as a popular postpaid phone plan provider. The telco has developed a reputation for offering some seriously good value-for-money phone plans — and has even won some Canstar Blue awards along the way.

Now, like many other telcos, Moose Mobile has branched out into offering internet plans. Applying that same straightforward approach to its internet plans as you can expect from its mobile plans, Moose just might be the internet provider you’ve been looking for. Read on to find out how Moose Mobile’s internet plans stack up.

What does Moose Mobile offer?

Moose Mobile NBN Plans

Unlimited data

Top-speed NBN Plan


Call packs

Choice of contract

Included modem

Available across FTTP, FTTB, FTTN, FTTC

Moose Mobile NBN coverage

Like other NBN providers, Moose Mobile’s NBN coverage is subject to the NBN rollout and areas which have NBN connections. Moose Mobile offers plans to a range of NBN technologies, however states that it is not able to support all NBN connection types, so some addresses might not be eligible.

Homes with FTTC, FTTN, FTTP, HFC and Fixed Wireless may be able to receive Moose Mobile NBN, however it is recommended you use the address checker on the Moose website before signing up to a plan to ensure your home is eligible.

Moose Mobile features & bonuses

Moose Mobile likes to keep things simple and straightforward when it comes to what it offers for internet plans. Not only are the plans simple, but there aren’t really any extras to draw you into paying more, which is good news if you’re looking for straight up internet plans.

  • Modems: You can choose to add a modem to your plan, paying upfront. Home Wireless modems are free when signing up to a 24-month plan.
  • Unlimited data: Like many other providers, Moose is offering unlimited data by default on all NBN plans, so you don’t need to worry about data restrictions.
  • NBN speeds: There are several NBN speeds to choose from depending on your needs, from the more basic NBN 12 up to NBN 100/40.

Moose Mobile NBN plans

NBN plans are available as month-to-month plans across NBN 12, NBN 25, NBN 50, and NBN 100 speed tiers, with the option to add on a modem if you need.

Moose Mobile 4G Home Wireless plans

If you’re after an alternative to the NBN, Moose also offers a couple of 4G Home Wireless plans, using the Optus 4G mobile network to deliver services.

You have a choice between two plans, depending on how much data you need, and both plans are available as month-to-month or 24-month plans. If you choose the month-to-month plan, you’ll be required to pay upfront for the modem, however the modem will be free on a 24-month contract. BYO modem is unavailable for Moose’s Home Wireless plans.

Moose Mobile 4G Home Wireless Broadband plans

The following table shows a selection of published Moose Mobile 4G Home Wireless plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

Moose Home Broadband 200GB M2M

  • Up to 60Mbps speeds on Optus 4G Plus Network
  • $199 B818 modem fee

min. cost $258 over first month

200GBMax Data**/billing period $59Advertised Cost^^/billing period

Moose Home Broadband 200GB 24M

  • Up to 60Mbps speeds on Optus 4G Plus Network
  • Included B818 modem

min. cost $59 over one month

200GBMax Data**/billing period $59Advertised Cost^^/billing period

Moose Home Broadband 500GB M2M

  • Up to 60Mbps speeds on Optus 4G Plus Network
  • $199 B818 modem fee

min. cost $268 over first month

500GBMax Data**/billing period $69Advertised Cost^^/billing period

Moose Home Broadband 500GB 24M

  • Up to 60Mbps speeds on Optus 4G Plus Network
  • Included B818 modem

min. cost $69 over one month

500GBMax Data**/billing period $69Advertised Cost^^/billing period
View all NBN plans listed on Canstar Blue

Moose Mobile support and customer service

If you have any issues or need to get in touch with Moose Mobile, there are several options for customer support.

  • Website contact form and email
  • Call 1300 566 673 (opening hours 9am-8pm weekdays, 10am-6pm weekends)
  • Facebook
  • Twitter
  • Moose Mobile app

How does Moose Mobile compare to other internet providers?

On plan prices alone, Moose Mobile is fairly average when it comes to how much is being charged per month. Considering the limited service to certain connection types, not all homes will be eligible for a Moose Mobile NBN plan, and if this is the case, you might want to look elsewhere. Other NBN providers offering comparable NBN plans include:

Moose Mobile does offer some reasonably priced plans but with simple inclusions. If you’re looking for included calls or the option for call packs, along with any entertainment add-ons, you’ll need to look elsewhere for your plan.

The appeal for signing up to a Moose Mobile internet plan might be in the reputation that Moose has built over the years as a quality smaller telco. The option to also get a free modem included when committing to a contract might also be a draw card for anyone looking to avoid upfront modem fees, and if you don’t mind being locked into a contract.

Should I sign up to a Moose Mobile internet plan?

As an Australian owned and operated telco, you’ll have Australian-based customer support with Moose Mobile, which might be a drawcard for some. In a market saturated by big providers, Moose Mobile is one of the many smaller providers fighting for a tiny slice of the NBN market.

While some might be tempted to choose plans from names they’ve known for years, opting with a smaller provider such as Moose might save you a bit of money. Plans are priced fairly average, but can be cheaper compared to some other providers, especially its NBN 100 plan which is around $10 cheaper than what some other providers offer.

Overall, whether you’re looking for NBN or Home Wireless, Moose Mobile might be a provider to keep in your considerations.

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About the author of this page

Emma Bradstock Canstar Blue

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.