Aussies have rated Zambrero as the top pick in Canstar Blue’s latest quick service restaurant ratings, with five star reviews for speed of service, taste and freshness of ingredients and meals, value for money, presentation of food, store layout and presentation and overall satisfaction.
Our review compares quick service restaurant brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which quick service restaurant brand they think is best!
Canstar Blue surveyed 2,684 Australians for their feedback on the quick service restaurant brand(s) they’ve purchased and consumed food from in the last three months.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Zambrero was founded in 2005 and now has over 300 restaurants worldwide. The chain has burritos, burrito bowls, nachos and quesadillas on offer with a variety of protein and salad options.
This article was written by Canstar Blue Consumer Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Amy joined Canstar in 2022, initially gaining significant product and market knowledge as a Product Data Analyst, before moving to the Research team as a Research Analyst. In her role, Amy is responsible for the consumer research ratings, where she spends her days developing surveys, overseeing their implementation and analysing data across a wide range of product and service categories for Canstar’s Customer Satisfaction Awards.
Amy has considerable experience in data-driven roles that require a high level of accuracy while handling large volumes of information. Amy has a passion for understanding the data, and her attention to detail ensures that no nuance goes unnoticed, allowing her to uncover valuable insights and make informed decisions.
Connect with Amy Nghiem on LinkedIn.
Here are the past winners of Canstar Blue’s quick service restaurants ratings:
Best-Rated Breath Mints Brand - March 28th
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Best-Rated Convenience Store Brand - May 11th
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Best-Rated Quick Service (Fast-Food) Restaurant Brand - March 2nd
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Best-Rated Pizza Store Brand - June 11th
On those days when you don’t feel like cooking or are in need of a quick meal, many Australians turn to a fast food option that saves them time and eliminates the need for a …
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