Electricity Providers in Tasmania

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Whether you’re new to the state, or just want to better understand how power and gas in Tasmania works, Canstar Blue walks you through the basics of what you’ll need to know. We might even be able to help you find a better deal.

Tasmania has historically been home to one of the most heavily regulated energy markets in Australia. While this meant retail competition was non-existent until recently, it at least made electricity and gas prices fairly stable and easy to understand. In this article, Canstar Blue introduces you to Tasmania’s energy retailers and distributors, and explains the fundamentals of the Tasmanian energy market.

The difference between retailers, distributors and generators

Before we get underway, it’s worth making a basic point on terminology. The electricity and gas markets can respectively be broken into three tiers – retailers, distributors and generators.

  • Generators: Produce the electricity and/or natural gas. Tasmania’s main electricity generator is Hydro Tasmania. Natural gas in Tasmania is imported from a variety of generators on the mainland.
  • Distributors: These companies are responsible for delivering the electricity and gas from the generators to your property. Tasmania’s electricity distributor is TasNetworks. There are two gas distributors – Aurora Gas and Tas Gas.
  • Retailers: Retailers are responsible for billing and customer services. The main retailers are Aurora Energy – an electricity and natural gas retailer – and Tas Gas, a natural gas retailer. But as we’ll come to, a couple of competitors have now joined the electricity market for the first time.

Can I choose my electricity retailer? You can now!

Aurora Energy was the only electricity retailer servicing homes in Tasmania until February 2019 when 1st Energy was permitted to enter the local market. While the Tasmanian government introduced Full Retail Competition in 2014, allowing for other retailers to enter the market and compete for customers, no one came to the table until Melbourne-based 1st Energy made the move. This was likely because power prices remain regulated. However, the good news for electricity customers in Tasmania is that, with a regulated price cap, the only way is down for any electricity retailer new to the market and looking to get households to switch.

Since the arrival of 1st Energy, several other retailers have also entered the market. In late 2019, Future X Power entered the Tassie market, offering one market offer with a small pay on time discount. As of late 2020, Energy Locals also entered the ring, shaking up the scene with an affordable electricity plan that provides customers with access to wholesale electricity rates for a monthly membership fee. And as of July 2021, Elysian Energy began offering its latest subscription energy service in Tasmania.

Compare Tasmania Energy Prices

Here are the published electricity deals from the retailers on our database for Tasmania. These cost estimates are based on a household with an annual electricity usage of 6,775kWh/year for a residential customer on a single rate tariff at a selected postcode in Tasmania, but prices will vary depending on your circumstances. Use our comparison tool for a more specific comparison in your area. This table includes featured products from referral partners. Our database may not cover all deals available in your area, and please check retailer websites for up to date information.

Tasmania Residential Electricity Prices

Despite retail competition in the state de-regulating, prices in Tasmania still remain regulated by the Government. This means that there is very little room for variation in price for retailers in the state, based on rates alone. As such, most electricity providers in Tasmania will rely on discounts, incentives or unique proposition’s in order to beat our the competition. Recently though, regulated prices in Tasmania saw a drop of $183 that allowed households the chance to save more on their electricity bills.

Aurora Energy Electricity Rates

Aurora Energy is a state government-owned corporation and until recently was Tasmania’s only electricity retailer. Aurora’s prices remain fairly reasonable despite the relative lack of discounting and competition. It also offers GreenPower products, under its Aurora Green option, for those who are conscious about their carbon footprint.

The table below shows Aurora Energy’s electricity usage and supply charges for Tasmania, with five different tariffs available. A tariff refers to the electricity pricing structure. Different rates apply to the different tariffs. Below are Aurora’s standard residential electricity prices.

Tariff Type Supply charge Usage charge
Tariff 31 Light and power 88.427 ¢/day 24.697 ¢/kWh
Tariff 41 Heating and hot water 16.488 ¢/day 16.038 ¢/kWh
Tariff 93 Time of use 98.234 ¢/day Peak: 29.852 ¢/kWh

Off-Peak: 13.900 ¢/kWh

Tariff 61 Off-peak w/afternoon boost 20.378 ¢/day 12.912 ¢/kWh
Tariff 62 Off-peak (night only) 19.479 ¢/day 12.162 ¢/kWh

Prices as of August 2021. Visit Aurora Energy for more details.

Customers interested in tariff 93 will require a smart meter. It’s also important to point out that tariffs 61 and 62 are controlled load tariffs and don’t operate as a primary electricity tariff.

1st Energy Electricity Rates

The first residential electricity challenger to Aurora Energy, 1st Energy offers very similar prices across its tariff structures. However, keep in mind that even subtle differences can have a big impact over time. Below are the prices for the RACT Saver which comes with a pay on time discount off usage charges.

Tariff Type Supply Charge Usage Charge
Tariff 31 Light and power 88.42 ¢/day 24.70 ¢/kWh
Tariff 41 Heating and hot water 16.48 ¢/day 16.04 ¢/kWh
Tariff 61 Controlled load w/ afternoon boost 20.37 ¢/day 12.90 ¢/kWh
Tariff 62 Controlled load (night only) 19.47 ¢/day 12.16 ¢/kWh
Tariff 93 Time of use 98.23 ¢/day Peak: 29.84 ¢/kWh

Off-peak: 13.89 ¢/kWh

Prices as of August 2021. Visit 1st Energy for more details.

Future X Power Electricity Rates

Future X Power offers slightly higher rates across the board than its competitors. With this retailer, you’ll only be able to sign up to a single rate plan, meaning you’ll pay the same rates no matter the time of day.

Tariff Type Supply Charge Usage Charge
Tariff 31 Light and power 96.58 ¢/day 26.95 ¢/kWh
Tariff 41 Heating and hot water 18.04 ¢/day 17.49 ¢/kWh
Tariff 61 Controlled load w/ afternoon boost 22.22 ¢/day 14.08 ¢/kWh
Tariff 62 Controlled load (night only) 21.23 ¢/day 13.31 ¢/kWh

Prices as of August 2021. Visit Future X Power for more details.

Energy Locals Electricity Rates

Challenger brand Energy Locals appears to have lower rates than the other providers available in the state, however in order to do so, customers will need to pay a monthly membership fee to unlock cheaper wholesale prices. Here’s what’s on offer from this retailer:

Tariff  Tariff Type Supply Charge Usage Charge
Tariff 31 Light power 79.00 ¢/day 19.50 ¢/kWh
Tariff 41 Heating and hot water 7.00 ¢/day 16.50 ¢/kWh
Tariff 61 Controlled Load 1 13.50 ¢/day 12.00 ¢/kWh
Tariff 63 Controlled Load 2 13.50 ¢/day 11.50 ¢/kWh
Tariff 93 Time of use 114.40 ¢/day Peak: 28.38 ¢/kWh

Off-peak: 15.84 ¢/kWh

Prices as of August 2021. Visit Energy Locals for more details.

Elysian Energy Electricity Rates

With Elysian Energy, rates are dealt with a little differently. On the Power Maximiser plan, customers pay a monthly subscription fee instead of a daily usage charge. In addition to covering the daily usage charge, this fee also covers the costs of the first 250kWh of energy usage each month. Any additional usage that exceeds this amount is then charged to customers at what’s claimed to be a ‘low, competitive rate’. Because of this subscription service it can be difficult to determine just what the rates will be for customers each month, so it’s best to check the energy price fact sheets before making a purchase decision.

Solar Power Tasmania

When you factor in the savings that come with solar power generation, it’s often harder to determine which provider comes out as the cheapest bet. As of July 2021, the minimum solar feed-in tariff rate was set to 6.501c/kWh in Tasmania. However, some providers choose to offer more competitive rates than this. Here are the current solar feed-in tariffs on offer from Tasmania’s energy retailers:

  • Aurora Energy: 6.501c/kWh
  • 1st Energy: 6.501 to 10c/kWh
  • Future X Power: Government feed-in tariffs available for eligible customers
  • Energy Locals: 6.5 to 7c/kWh
  • Elysian Energy: 9c/kWh

Please check retailer websites for more details. Solar feed-in tariff rates accurate as of August 2021.

How to install solar in Tasmania

Installing solar in Tasmania requires approval from TasNetworks. There are six steps to installing solar in Tasmania:

  1. Find an accredited solar installer
  2. The Installer submits a connection application with TasNetworks
  3. TasNetworks assesses whether solar system meets technical requirements and whether the network can accommodate your solar system.
  4. Once approved, the solar installer will begin installation.
  5. Before switching the solar system on, TasNetworks will install a digital import-export meter which makes it possible to receive a feed-in tariff.
  6. The solar system is switched on and you’re ready to start saving with the power of the sun.

If you want to learn more about solar and how to find a reliable installer, check out our solar buying guide.

Can I choose my natural gas retailer?

There are two natural gas retailers in Tasmania – Tas Gas and Aurora Energy. Both retailers supply gas to the full range of customers, including residential, business and industrial. Tas Gas entered the Tasmania market following the introduction of Full Retail Competition back in 2003 and has come to dominate the state with 8,000 customers, accounting for roughly 65% of the market share. Both gas companies have nearly identical prices and services, so your choice of gas supplier will ultimately come down to the quality of service and personal preference. Although the market is open for new competitors to enter, it seems unlikely Tasmania will see a new gas retailer until the market grows.

Tasmania Natural Gas Prices

The price of natural gas is not regulated in Tasmania, yet there is a negligible difference in price between Tas Gas and Aurora Energy. There are also no published discounts and very little consumer switching. As you can see, Tas Gas usage rates are cheaper, however the retailer’s supply charges are much higher.

Aurora Gas Rates

Customer Type Daily Supply Charge Usage Charge
Residential 55¢/day 4.0203¢/MJ

Prices as of August 2021. Visit Aurora Energy for more details.

Tas Gas Rates

Customer Type Daily Supply Charge Usage Charge
Residential 70.4¢/day 2.7¢/MJ

Prices as of August 2021. Visit Tas Gas for more details.

Who is the electricity distributor in Tasmania?

TasNetworks is a state government-owned corporation and Tasmania’s only electricity distributor. As a distributor, TasNetworks is responsible for maintaining the poles and wires across the state. TasNetworks is also in charge of checking and maintaining electricity meters.

What’s next for Tasmania’s energy industry?

Tasmania has most of the ingredients for a competitive electricity and gas market, but it’s missing a vital piece – customers. With a population of only half a million, Tasmania is currently too small of a market for most major retailers to invest in. Additionally, while electricity prices are regulated, it’s doubtful that many mainland retailers will see much opportunity in Tasmania’s market. That said, we are now starting to see the benefits of some healthy competition, so if enough customers become proactive and switch around, it could encourage other retailers to give Tasmania more attention. We’ll have to wait and see on that one!

While Tasmanians are severely restricted in retailer choice, there’s plenty other ways to save on energy. Canstar Blue has some useful guides to get you started.

Canstar Blue Energy Guides

The rates you pay for electricity in Tasmania are naturally hugely important. But the retailers also have other ways to help reduce your overall costs – namely through conditional discounts. Electricity retailers in Tasmania currently offer the following electricity discounts:

  • Aurora Energy: Customers who pay by direct debit may be eligible to receive a direct debit discount of 5.5 cents per day (inc. GST). That works out to about $20 a year.
  • 1st Energy: Customers on the RACT Saver plan who pay their bills on time receive a pay on time discount of 6% off electricity usage charges. This discount lasts for 12 months. The retailer also has another plan that instead offers $100 in bill credit over 12 months.
  • Future X Power: A 3% discount is available to customers who pay their bills on time. The discount applies to both the electricity usage and supply rates.
  • Energy Locals: No discounts, access to wholesale rates in exchange for paying an ongoing membership fee of $17.99 per month.
  • Elysian Energy: No discounts. Services accessed through a monthly subscription fee of $80, which includes first 250kWh of energy usage per month.

There are two electricity retailers for businesses to choose from in Tasmania. They are:

  • Flow Business Energy (For businesses consuming 160 mWh/year+)
  • AGL (For businesses consuming 4 GWh/year+).

Aurora Energy also contracts business electricity customers. Businesses using less than 150 mWh are charged the same as residential Aurora customers, while a different pricing structure applies to businesses using more than 150 mWh.

While energy competition in Tasmania is de-regulated, prices in the state remain regulated by the Government. This means that new providers are welcome to offer plans and pricing to the Tasmanian energy market, but, these prices must be similar or equal to the regulated price.

Most experts attribute the lack of residential market competition to this price regulation. As it stands, profit margins are too small for most new retailers to come to Tasmania. With wholesale power prices dropping and the possibility of a price decrease, there’s speculation that the government may consider deregulating electricity prices in the future to encourage more competition.

If you’re having trouble with your electricity meter, you experience a power outage, you want to report a faulty streetlight, or you need clearance to work near power cables, TasNetworks is who you contact.

TasNetworks is available to contact 9am-5pm Monday to Friday. The emergency line operates 24 hours, 7 days a week.

  • Emergencies and faults: 132 004
  • General enquiries: 1300 137 008
  • Customer feedback: 1800 060 399

There are a couple of different rebates and concessions on offer for low-income energy customers in Tasmania. The most common of these, however, is the Annual Electricity Concession.

The Annual Electricity Concession offers households a daily concession of 140.740 cents to assist in paying energy bills.

This concession is available to the following card holders:

  • Pensioner Concession Card – issued by Centrelink or Department of Veterans’ Affairs
  • Health Care Card – issued by Centrelink
  • ImmiCard (Bridging Visa E) – issued by Department of Immigration and Border Security
  • Tasmanian Concession Card – issued by Department of Premier and Cabinet

Other concessions available include the Medical Heating and Cooling Concession and Life Support Concession. Until August 31 2021, there is also a Winter Energy Supplement available to low-income households.

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