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Energy Locals Review and Rates

Energy Locals is one of the newest and smallest electricity retailers to enter the ring, but is taking on the big guys in supplying power to homes and businesses across New South Wales, South East Queensland, South Australia and the ACT. Energy Locals is unlike any other retailer out there, operating as not just an energy company, but a social enterprise.

With Energy Locals, customers can opt to have a portion of the rates they are charged go towards an organisation of their choosing. Notable organisations include the McGrath Foundation, Starlight Children’s Foundation and Cancer Council to name just a few.

However, the charitable organisation you support doesn’t have to be large or well-known. In fact, nearly anyone can register their school, project, one-off fundraiser, club or charity on Energy Locals. It lets customers give back to their community or promote a cause they care about, simply by paying their electricity bills. It’s kind of like a sports club chocolate drive, but instead of buying chocolates to raise money, you sign up to an energy retailer.

While Energy Locals is only available in QLD, NSW, SA and the ACT, the company’s website says that it is seeking approval to operate in Victoria, where the company is based – so you can hopefully expect it down south soon. Energy Locals is also working on its launch plan for South Australia promising to “provide a welcome break from the roller coaster of recent years”.

Compare Energy Locals Plans

Energy Locals Plans

Energy Locals currently promotes three residential electricity market offers: the Simple Saver, Solar Promise 2020 and Members Promise 2020.

Simple Saver

As the name suggests, the Simple Saver is designed to be a straightforward electricity deal with affordable rates on electricity. The deal does not include any confusing discount or exit fees, however customers should be wary of credit card fees and variable prices. Solar customers are also looked after on this deal, receiving a retailer funded feed-in tariff. You must agree to pay your bills using direct debit in order to sign up.

Simple Saver NSW

Brand Features Benefit Period Annual Cost**
Energy Locals Logo

Simple Saver

  • No conditional discount
OngoingBenefit Period $1,550.92Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

Simple Saver QLD

Brand Features Benefit Period Annual Cost**
Energy Locals Logo

Simple Saver

  • No conditional discount
OngoingBenefit Period $1,502.35Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

Simple Saver SA

Brand Features Benefit Period Annual Cost**
Energy Locals Logo

Simple Saver

  • No conditional discount
OngoingBenefit Period $2,041.39Annual Cost^^ Go To Site
View all electricity plans listed on Canstar Blue

Member Promise 2020

Customers on this product must pay a membership fee of $4.50 per week ($234 annually) on top of their electricity usage and supply charges. In exchange, customers receive access to Energy Locals’ lowest ‘wholesale’ rates for electricity usage and supply. Customers on this product can receive a feed-in tariff, plus there are no exit fees, so customers can come and go as they please. To top it off, prices are fixed until 2020, which means you’re protected from rising power prices.

Solar Promise 2020

This is similar to the Members Promise, but with a few tweaks to seemingly provide better value to solar customers. Once again customers pay a weekly fee of $4.50. The electricity rates on this product are slightly higher than the Member Promise 2020, however solar customers score a more generous feed-in tariff. There are no exit fees, plus customers have their rates fixed until 2020.

Below you can see the expected annual costs of the Energy Locals products in NSW and QLD, straight from Canstar Blue’s comprehensive electricity price comparison too. We also include the expected cost of Energy Local’s ‘standing offers’. These calculations are based on a typical three-person household using selected postcodes in each state. Use our comparison tool near the top of this review for a specific quote in your area.

Energy Locals Prices NSW

State Electricity Plan Annual Cost
NSW Simple Saver $1,550.92
NSW Member Promise 2020 TBC
NSW Solar Promise 2020 TBC
NSW Standing Offer $1,837.16

Costs based on annual usage calculations using statistics from the AER for a three-person household on the Ausgrid network in Sydney, October 2018.

Energy Locals Prices QLD

State Electricity Plan Annual Cost
QLD Simple Saver $1,502.35
QLD Member Promise 2020 TBC
QLD Solar Promise 2020 TBC
QLD Standing Offer $1,819.18

Costs based on annual usage calculations using statistics from the AER for a three-person household on the Energex network in Brisbane, October 2018.

Energy Locals Prices SA

State Electricity Plan Annual Cost
NSW Simple Saver $2,041.39
NSW Member Promise 2020 TBC
NSW Solar Promise 2020 TBC
NSW Standing Offer $2,255.17

Costs based on annual usage calculations using statistics from the AER for a three-person household on the SA Power Network in Adelaide, October 2018.

Energy Locals Solar Power

Most Energy Locals products pay a 9c/kWh feed-in tariff across all areas. Although once again, customers on the Solar Promise 2020 receive a higher feed-in tariff of 16c/kWh. Energy Locals also offers four GreenPower plans, with the option to have 10%, 20%, 50% or 100% of your electricity usage matched with renewable electricity purchases in exchange for slightly higher rates listed below:

  • 10% GreenPower – 0.90 cents/kWh
  • 20% GreenPower – 1.80 cents/kWh
  • 50% GreenPower – 4.50 cents/kWh
  • 100% GreenPower – 9.00 cents/kWh

If minimising your carbon footprint is important to you, you’ll be interested to know that Energy Locals is a carbon neutral organisation. By purchasing and surrendering Certified Emission Reductions (CERs), recognised under the National Carbon Offset Standard (NCOS), equal to its expected emissions over the next year, Energy Locals can boast a net carbon emission of zero. Among other things, Energy Locals’ commitment to clean energy and its competitive feed-in tariff rates earned this retailer third place in the 2018 Green Energy Guide.

Energy Locals – ‘Save me’

The ‘Save me’ was Energy Locals’ original product, however the company says that it is in the process of phasing it out. This deal promised customers that they would not have their energy rates increased for one year. It also had no conditional discounts, benefit periods, lock-in contracts or exit fees – in other words, what you saw is what you got. This removed a lot of the customer confusion surrounding convoluted energy contracts. With no exit fees or contracts, there was also nothing binding customers to Energy Locals if they gave it a try but weren’t happy with its service, or prices.

Is Energy Locals right for me?

Energy Locals is first and foremost a social enterprise, giving customers a simple and manageable way of getting behind an organisation they want to support. On top of this, Energy Locals insists that it can help its customers save money with its fixed rate deals and special members rates, while also providing straightforward plans without flashy discounts. When comparing different providers however, be mindful of the $4.50/week fee that is charged to customers on the Member Promise 2020 and Solar Promise 2020.

Energy Locals could be a good choice for anyone wanting to give back to a charity of their local community, but just aren’t sure how. For customers who are simply looking for the best deal on price, it’s important you compare retailers and understand your options. Get started with Canstar Blue’s reviews and ratings.

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