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Energy Locals Review and Rates

Energy Locals is one of the newest retailers to enter the ring, supplying electricity to homes and businesses across New South Wales and South East Queensland. Energy Locals is unlike any other energy retailer out there, operating as not just an energy company, but a social enterprise.

With Energy Locals, customers can opt to have a portion of the rates they are charged go towards an organisation of their choosing. Notable organisations include the Blue Knot Foundation, Starlight Children’s Foundation and Cancer Council to name just a few.

However, the charitable organisation you support doesn’t have to be large or well-known. In fact, nearly anyone can register their school, project, one-off fundraiser, club or charity on Energy Locals. It lets customers give back to their community or promote a cause they care about, simply by paying their electricity bills. It’s kind of like a sports club chocolate drive, but instead of buying chocolates to raise money, you sign up to an energy retailer.

While Energy Locals is only available in QLD and NSW, the company’s website says it has an outstanding retail licence application in Victoria – so you can hopefully expect it down south soon. However, South Australians might have to wait a little longer as Energy Locals says it will not enter the market until SA electricity prices stabilise.

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Energy Locals Plans

Energy Locals only has one residential electricity market offer – the ‘Save Me’. This simply means that Energy Local won’t adjust its rates until June 2018, which is standard for most energy companies. This deal has no conditional discounts, benefit periods, lock-in contracts or exit fees – what you see is what you get. This potentially removes a lot of the customer confusion surrounding convoluted energy contracts. With no exit fees or contracts, there’s also nothing binding you to Energy Locals if you give it a try but aren’t happy with its service, or prices.

Energy Locals says it doesn’t profit from a customers electricity usage and it will never change its prices for profit. Instead, Energy Locals covers its costs through a fixed fee of $12.50 per customer per month that is built into its daily supply charge.

Energy Locals claims it was one of the very few retailers to reduce its electricity rates in July 2017. Because Energy Locals says network charges and other minor costs fell, the retailer was able to pass these savings onto customers by way of reduced rates.

Below you can see the expected annual costs of the Energy Locals Save Me market offer in NSW and QLD, straight from Canstar Blue’s comprehensive electricity price comparison. We also include the expected cost of Energy Local’s ‘standing offers‘. These calculations are based on a typical five person household using selected postcodes in each state. Use our comparison tool near the top of this review for a specific quote in your area.

New South Wales Energy Locals Prices

Electricity Plan Annual cost
Save Me $2,589.26
Standard Offer $2,609.34

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on the Ausgrid network in Sydney, June 2018.

Queensland Energy Locals Prices

Electricity Plan Annual cost
Save Me $2,138.18
Standard Offer $2,329.70

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on the Energex network in Brisbane, June 2018.

In New South Wales, our cost calculations suggest that Energy Locals is fairly competitive on price when compared to other electricity retailers in the state. As for Queensland, it appears slightly less competitive when compared to other suppliers. For more details, check out our price comparison reports for NSW and QLD.

Energy Locals Solar Power

Energy Locals pays Queenslanders a solar feed-in tariff of 12.10c/kWh. NSW residents receive slightly more for solar at 12.87c/kWh. It also offers four GreenPower plans, with the option to have 10%, 20%, 50% or 100% of your electricity usage matched with renewable electricity purchases in exchange for slightly higher rates listed below:

  • 10% GreenPower – 0.90 cents/kWh
  • 20% GreenPower – 1.80 cents/kWh
  • 50% GreenPower – 4.50 cents/kWh
  • 100% GreenPower – 9.00 cents/kWh

If minimising your carbon footprint is important to you, you’ll be interested to know that Energy Locals is a carbon neutral organisation. By purchasing and surrendering Certified Emission Reductions (CERs), recognised under the National Carbon Offset Standard (NCOS), equal to its expected emissions over the next year, Energy Locals can boast a net carbon emission of zero. Among other things, Energy Local’s commitment to clean energy and its competitive feed-in tariff rates earned this retailer third place in the 2018 Green Energy Guide.

Is Energy Locals right for me?

Energy Locals is first and foremost a social enterprise, giving customers a simple and manageable way of getting behind an organisation they want to support. On top of this, Energy Locals insists that it can help its customers save money with its promise to never raise prices for profit, while also providing easy to understand, transparent plans with competitive rates, not confused by large and potentially misleading discounts.

Energy Locals could be a good choice for anyone wanting to give back to a charity of their local community, but just aren’t sure how. For customers who are simply looking for the best deal on price, it’s important you compare retailers and understand your options. Get started with Canstar Blue’s state reviews and ratings.

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