Expert Guide: 1st Energy Review and Rates

1st Energy is a small electricity company that operates in New South Wales, Victoria, South East Queensland, South Australia and Tasmania. But perhaps most significantly, it became the first residential retailer to move into Tasmania to challenge the monopoly of the state-owned Aurora Energy in early 2019.

1st Energy pitches itself as a customer-focused retailer, promising its customers excellent levels of service, quick solutions and peace of mind that their energy company cares about them. 1st Energy also claims to offer a price that “actually reflects the real cost of doing business”. The retailer is also one of few that doesn’t charge its customers a credit card fee for paying their bills.

So, is all this just a sales pitch, or does 1st Energy truly offer a valuable service and good value? In this article, Canstar Blue details what’s on offer from 1st Energy and whether this retailer could be right for you. You can also jump straight into our comparison tool to check the latest pricing for 1st Energy compared to other providers.

1st Energy Prices

We outline 1st Energy’s electricity plans in each state below to give you an idea of what you’ll pay. Here’s a quick price check for NSW, VIC, QLD, SA and TAS.

Here are the 1st Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the 1st Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the 1st Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the 1st Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the cheapest published deals from 1st Energy currently on our database for Tasmania. These are products from a referral partner†. These costs are based on a household with an annual electricity usage of 6775kWh/year for a residential customer on a single rate tariff at a selected postcode in Tasmania, but prices will vary depending on your circumstances. We show one product per retailer, listed in order of price. Use our comparison tool above for a specific comparison in your area. This table includes featured products from a referral partner. Our database may not cover all deals available in your area, and please check retailer websites for up to date information.

An Expert’s Guide to 1st Energy

If you’re wondering what services 1st Energy is offering in your state, look no further than the table below. We summarise what you can expect to find from 1st Energy across each state and territory.

State	Electricity?	Gas?
NSW
VIC
QLD
SA
ACT
WA
TAS

1st Energy Plans

1st Energy’s electricity deals may seem rather difficult to get your head around at first sight. In addition to its required standing offer, 1st Energy has a variety of market offers depending on where you live – ‘1st Saver’, ‘Prepay Value’ ‘1st Super Saver’ and ‘1st Solar Bonus’. Note that not all of these products will be publicly available all the time and won’t be available in all states.

1st Saver: The 1st Saver product offers variable rates for an ongoing contract period and includes a small pay on time discount in certain states. This plan also has a Menulog variation in NSW and Victoria, which comes with 10 x $20 Menulog vouchers.
1st Super Saver: Like the 1st Saver, 1st Super Saver has variable rates but comes with sign-up credit that’s applied to bills over 12 months. This plan has an online variation available in Victoria.
Prepay Value: The Prepay Value plan also offers variable rates however, it offers a discount conditional on a forward payment of $1,000 that is credited toward future bills.

What can you expect to pay with 1st Energy?

To give you some idea of what 1st Energy might cost you, we have estimated the annual costs of the retailer’s plans across each state. These annual costs are based on a single rate tariff and average energy consumption figures for households in each state. We show plans that are currently publicly available. To see a range of plans available in your area, use our free comparison tool below.

1st Energy NSW

In the table below, we show 1st Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,393/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.