CovaU Energy Review and Rates

CovaU sells a variety of products including electricity, gas, insurance and mobile services, making it a convenient option for customers that want to bundle their utility services. CovaU claims to offer honest service, competitive energy rates and simplified monthly billing to make household budgeting much easier.

In this review, Canstar Blue takes a closer look at CovaU’s electricity and gas products, including what they offer and how much it will cost a typical household.

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CovaU Electricity Prices Compared

We take a look at CovaU’s electricity plans in detail below to provide an insight into what you’ll actually pay in each state this retailer operates in. Here’s a quick overview of prices, but keep reading for further information about CovaU’s products and services.

How does CovaU compare to other providers in NSW?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with CovaU’s cheapest deal for NSW on our database. These costs are based on the Ausgrid network in Sydney but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does CovaU compare to other providers in VIC?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with CovaU’s cheapest deal for VIC on our database. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

CovaU Energy Plans

CovaU has different offers depending on the state. CovaU offers its ‘Freedom’ deal to New South Wales customers, while Victorians have the ‘Smart Saver’.

Freedom – New South Wales

There are three types of Freedom plan: The standard ‘Freedom’ and the ‘Freedom Solar’. The Freedom comes with a 25% discount on both usage and supply charges when customers pay on time for a benefit period up to two years.

The Freedom Solar is again similar, however this product reduces the discount to 20% in exchange for an 8.5c/kWh feed-in tariff for solar customers. All CovaU products have the same usage and supply rates, meaning there’s virtually no difference in the expected cost of these products before discounts. Therefore it is important to look at the terms, benefit periods and discount conditions to find which is the best match for you.

Smart Saver – Victoria

This is a 12 month variable rate contract. It comes with a pay on time discount off usage charges, plus a bonus discount if you pay by direct debit. There are no exit fees for customers who want to leave early. There is also a ‘Smart Saver Solar’ deal whereby customers accept a lower discount in addition to a 10.91c/kWh feed-in tariff.

CovaU also has default offers in NSW and Victoria, but these work out considerably more expensive.

Where does CovaU operate?

If you’re wondering what services CovaU is offering in your state, look no further than the table below. We summarise what you can expect to find from CovaU in NSW, VIC, QLD, SA, ACT and WA.

CovaU Electricity Rates

CovaU might be a small retailer, but that doesn’t make it any less capable of delivering a great deal on energy. Using Canstar Blue’s electricity comparison tool, we have calculated how much CovaU might cost the average household on a single rate tariff at a selected postcode in each state. Use our comparison tool above for a specific quote in your area.

CovaU Electricity Rates NSW

In the table below, we show CovaU prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year. Use our comparison tool for a specific comparison in your area.

*Price assumes general energy usage of 3900kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. September 2019.

See how CovaU compares to other energy providers in NSW with our state price comparison report.

CovaU Electricity Rates Victoria

In the table below, we show CovaU prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. Use our comparison tool for a specific comparison in your area.

~Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. September 2019.

See our Victorian electricity price report to see how CovaU compares to other retailers in the state.

Solar Power with CovaU

Customers with solar systems can choose the ‘Freedom Solar’ in New South Wales or the ‘Smart Saver Solar’ in Victoria, both of which offer relatively generous feed-in tariffs.

• NSW: 8.5c/kWh
• VIC: 12c/kWh

CovaU Natural Gas Plans

In addition to electricity and other utilities, CovaU also offers natural gas plans in NSW and Victoria.

Freedom (Natural Gas)

Available to customers in New South Wales, the CovaU Freedom is a no lock-in contract, offering a $50 credit off the first bill when signing up online.

Smart Saver (Natural Gas)

Like the Freedom gas plan, the Smart Saver is exclusive to Victorian customers. It is a no lock-in contract which also offers $50 off your first bill when signing up online.

CovaU Rewards

CovaU has a rewards program available to all its customers. The CovaU Rewards programs gives customers access to thousands of special discounts and exclusive deals across the following categories:

• Dining
• Gift Cards
• Cinemas
• Activities, events and theme parks
• Health and Lifestyle (including gyms, spas, physio etc)
• Travel and Accommodation

CovaU Rewards is completely free and is available to customers after paying their first invoice.

CovaU customers who refer a friend to the company also receive a $50 Eftpos gift card when they sign up to a 24 month contract.

CovaU Billing

When it comes time to pay your energy bill, CovaU allows payment a few different ways for your convenience.

• Credit Card: Visa and MasterCard only
• Direct Debit: Set up automatic debits from your nominated bank account
• BPAY: Make payment using the biller code and BPAY reference number on the invoice
• By Mail: Send a cheque or money order with your invoice number attached to CovaU
• Post Billpay: Make a Post Billpay payment (0.82% transaction fee applies to credit card payments)
• In Person: Pay your invoice at a local Australia Post Office (transaction fees apply)

CovaU Online Tools

Unlike some other energy retailers in the market, CovaU only offers the bare minimum of online tools and resources. You can, however, browse energy saving tips, read frequently asked questions and utilise their online chat.

Is CovaU right for you?

CovaU is a perfectly viable choice of electricity retailer for most households. CovaU works out more affordable than a lot of other energy companies, according to Canstar Blue’s data, however there may be cheaper options out there depending on your location and usage habits. You should also consider how much you could benefit from CovaU rewards.

At the end of the day, the decision is yours. Try not to get caught up in the big marketing pitches – think about how you use energy and whether a retailer suits your needs. You can see what other customers have to say about their electricity retailers using Canstar Blue’s customer satisfaction ratings.

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