Red Energy

Red Energy Review and Rates

Red Energy is an electricity retailer owned by Snowy Hydro – the Australian-owned renewable energy generation company behind the Snowy Mountains Hydro-electric Scheme. Since launching in Victoria in 2004, Red Energy has expanded its electricity retail services to New South Wales, South Australia, South East Queensland and most recently the ACT. Red Energy also retails natural gas in Victoria, South Australia and NSW.

Red Energy is a frequent front runner in Canstar Blue’s customer satisfaction ratings. It has topped the charts in our NSW comparison for the last five years in a row, and has consistently scored well in our Victoria review. Red Energy appears to have struck a popular balance between good customer service and generally competitive prices across the country. It also now has one of the most attractive sign-up incentives thanks to its partnership with Qantas which sees customers pock Frequent Flyer points for paying their bills on time. In this article, Canstar Blue examines Red Energy’s plans and prices to see how much you can expect to pay.

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Red Energy Plans

Red Energy has a few residential electricity and gas products. While they all have no exit fees, no contract term and similar competitive rates, the products differ in terms of benefits. For example, one deal reward customers with Qantas Frequent Flyer Points, but you’ll have to make sure you pay your bills on time.

Victoria

Red Energy competes with more than 20 other electricity retailers in Victoria, including another Snowy Hydro-owned brand, Lumo Energy. This is how Red Energy’s plans shape up:

  • Living Energy Saver: This is a variable plan with no lock-in contract, and gives customers access to the Red Energy Rewards program which includes more than 3,500 worth of discounts and bonuses.
  • Qantas Red Saver: This product is similar to the Living Energy Saver as it is offered on a no contract basis. The only real point of difference is that customers receive two Qantas Frequent Flyer Points for every $1 they spend on their energy bill.

Here are the Red Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

New South Wales

Red Energy also competes in a hugely competitive NSW electricity market, but continues to keep things simple for customers with its concise range of plans:

  • Living Energy Saver: This is a variable rate plan without any discounts. It has an ongoing benefit period and includes access to the Red Energy Rewards program.
  • Qantas Red Saver: Once again this deal doesn’t feature any discounts, but offers Qantas Frequent Flyer Points instead of Red Energy Rewards. Customers receive 2 points for every $1 spent on energy.
  • Red Taronga Saver: Red Energy has partnered with Taronga Zoo to offer new customers a 12-month pass to the Zoo, for one adult and two kids. This is a variable, no contract plan.

Here are the Red Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Queensland

Red Energy launched in South East Queensland in early 2017 and is already making waves in this newly deregulated market:

  • Living Energy Saver: This is a variable rate plan with no benefit period on this contract. Like South Australia, Queenslanders do not get access to Red Energy Rewards.
  • Qantas Red Saver: The Qantas Red Saver rewards customers with two points per $1 they spend on their power bill.

Here are the Red Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

South Australia

Red Energy is a little less prominent in South Australia where Lumo Energy appears to be the stronger Snowy-Hydro brand. Nevertheless Red Energy continues to offer two plans in SA:

  • Easy Saver: This is a variable rate plan with an ongoing benefit period. South Australians do not have access to Red Energy Rewards however.
  • Qantas Red Saver: The Qantas Red Saver allows customers to earn two Qantas points for every $1 they pay on their power bills. South Australian’s don’t receive Red Energy Rewards, so there’s little reason not to switch to the Qantas Red Saver if you’re an Easy Saver customer.

Here are the Red Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Red Energy Electric Vehicle Plans

Red Energy has launched its very own plans dedicated to electric vehicle owners, available in NSW, Victoria, QLD, SA and the ACT. The drawcard of the ‘EV Saver’ is that it provides EV customers with free electricity usage charges on Saturdays and Sundays between the hours of 12pm and 2pm. EV owners must sign up online as well as have a smart meter or interval meter.

Here is Red Energy’s Electric Vehicle Plan on our database that includes a link to the retailer’s website for further details. This is a product from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here is Red Energy’s Electric Vehicle Plan on our database that includes a link to the retailer’s website for further details. This is a product from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here is Red Energy’s Electric Vehicle Plan on our database that includes a link to the retailer’s website for further details. This is a product from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here is Red Energy’s Electric Vehicle Plan on our database that includes a link to the retailer’s website for further details. This is a product from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000 kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Where does Red Energy operate?

If you’re wondering what services Red Energy is offering in your state, look no further than the table below. We summarise what you can expect to find from Red Energy in NSW, VIC, QLD, SA, ACT, TAS and WA.

State Electricity? Gas?
NSW
VIC
QLD
SA
ACT
WA

Red Energy Prices

Red Energy might be a smaller retailer than the likes of AGL and Origin, but it can go toe-to-toe in terms value. To offer an idea of how Red Energy compares on price to other electricity retailers, Canstar Blue regularly assesses electricity plans to show what households can expect to pay. We’ve calculated estimated annual bills in each state for households signed up to each Red Energy product.

Red Energy Electricity Prices Victoria

In the table below, we show Red Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,420/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Red Energy Living Energy Saver 3% Less Than VDO No conditional discounts $1,378
Red Energy Qantas Red Saver 3% Less Than VDO No conditional discounts $1,378
Red Energy Victorian Default Offer Equal to VDO No conditional discounts $1,420
Energy Fact Sheets

˜Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices differ between distribution areas. August 2020.

See our Victorian electricity price report to see how Red Energy compares to other retailers in the state.

Red Energy Electricity Prices NSW

In the table below, we show Red Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,462/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver 10% Less Than Reference Price No conditional discounts $1,320
Red Energy Qantas Red Saver 10% Less Than Reference Price No conditional discounts $1,320
Red Energy Red Taronga Saver 10% Less Than Reference Price No conditional discounts $1,320
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. August 2020.

See how Red Energy compares to other providers in NSW with our state price comparison report.

Red Energy Electricity Prices QLD

In the table below, we show Red Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,508/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver 7% Less Than Reference Price No conditional discounts $1,410
Red Energy Qantas Red Saver 7% Less Than Reference Price No conditional discounts $1,410
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. August 2020.

How does Red Energy compare to other retailers in Queensland? See our QLD price comparison page.

Red Energy Electricity Prices SA

In the table below, we show Red Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,832/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver Equal To Reference Price No conditional discounts $1,828
Red Energy Qantas Red Saver Equal To Reference Price No conditional discounts $1,828
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. August 2020.

How does Red Energy stack up in South Australia? Find out with our SA price comparison report.

Qantas Red Deals

Electricity customers that sign up to the Qantas Red Saver plan receive 10,000 bonus points. If you sign up for natural gas as well, you will receive an additional 5,000. This is in addition to the points earned through paying your energy bills. You can read more about this product here.

Red Energy Solar

Red Energy has partnered with solar experts to offer customers a range of solar solutions tailored to your home. Red Energy says its solar options include:

  • Mobile energy monitoring system
  • Outstanding performance in low–light irradiance environments
  • Up to 12-year product warranty

Red Energy has also partnered with Panasonic to offer customers its 5.3kWh Lithium-Ion Battery, providing a comprehensive solar PV solution.

Solar Feed-in Tariffs

Like all retailers, Red Energy credits you for the electricity your solar panels export to the grid. The feed-in tariff that Red Energy pays is usually in-line or slightly higher than state averages. You can compare solar providers here.

Red Energy Natural Gas

Red Energy also sells natural gas in New South Wales, Victoria, Queensland, South Australia and the ACT. Its Qantas product is also available in gas form. In Canstar Blue’s gas price comparisons, Red Energy is typically price competitive in both NSW and Victoria.

Red Energy VIC Natural Gas

As mentioned, the Red Easy Saver comes with no contract term or exit fees and includes access to Red Energy Rewards. Most Red Energy natural gas offers are offered on a block rate tariff, which means you’ll be charged a lower rate as you use more gas – perhaps helpful for high-use households.

Red Energy SA Natural Gas

South Australian Red Energy gas customers are welcomed with variable rates over two products, meaning that Red Energy can change your gas prices at any time with notice, however, there is no contract term or exit fees, so you’re free to leave if you’re ever unhappy with Red.

Red Energy NSW Natural Gas

The Living Energy Saver for gas customers in NSW once again includes flexible billing options, no exit fees and access to Red Energy Rewards. Customers can also choose from gas plans that earn them Qantas Frequent Flyer points or a Taronga Zoo membership.

Red Energy QLD Natural Gas

Those in south-east Queensland looking to sign up for gas with Red Energy can choose between two main offers. The only difference between the these plans is that one offers Qantas bonus points when you pay your gas bill on time.

Red Energy Rewards

Red Energy has partnered with Frequent Value to give its New South Wales and Victorian customers access to up to 3,500 different offers. Customers can use up to $1,500 worth of benefits and discounts. Deals include:

  • Restaurant & hotel discounts
  • Cheaper movie tickets
  • Discounted gift cards
  • Cheaper tickets to events and tourist attractions

Learn more about Red Energy Rewards here.

Billing options

Red Energy offers a full billing option range to cater to all preferences. This includes online payments, BPay, payment by phone, in person and CentrePay.

Red Energy also offers ‘EvenPay’; instead of paying large, quarterly bills, customers are charged the same amount in more frequent, smaller amounts. To do this, Red Energy estimates your payments to try and balance them with your estimated annual usage.

Is Red Energy right for me?

Red Energy seems to be a reasonably safe choice of electricity retailer. It is often one of the most affordable retailers and has earned a great reputation for its customer service. Customers can also use Red Energy to build up Qantas points for their next getaway. That said, its electricity prices are mixed across different states, so it’s important you consider your personal circumstance when comparing electricity retailers. A great place to start is with Canstar Blue’s customer satisfaction ratings, showing that Red often rates highly in Victoria and has been the standout retailer in NSW for a few years. It is less prominent in South Australia and Queensland, but this looks likely to change in the coming years.

The bottom line is that Red Energy appears to be a solid option, but you should always consider several providers before making a final decision. This includes checking energy price factsheets in your state to get a real picture of what you will be paying.

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About the author of this page

Monika Gudova

This page was written and is regularly updated by Canstar Blue’s Energy Specialist, Monika Gudova. An expert in all things utilities, including electricity, gas and water, Monika makes it her business to help consumers better-understand their energy options and ultimately save money. A qualified journalist, Monika is also across the latest energy news, from regulatory changes to new products and anything else you need be aware of.

How do customers rate Red Energy?

Electricity customers in New South Wales gave Red Energy 5 out of 5 stars for overall satisfaction in our customer ratings report.

Red Energy Electricity NSW

Canstar Blue
Rating:
Award: Overall Satisfaction

Red Energy Plans

Here are the rates attached to the Red Energy plans available on our database. Keep in mind that rates don’t always represent the full value of a plan as they don’t take into account potential discounts or bonus credits, so it’s still important you do your own research before making the switch to any which plan.

Red Energy Rates VIC

Red Energy Plan General Usage Rate Daily Supply Charge Important
Victorian Default Offer 24.42¢/kWh 109.99¢/day Energy Price Fact Sheet
Living Energy Saver 24.42¢/kWh 109.99¢/day Energy Price Fact Sheet
Qantas Red Saver 25.17¢/kWh 113.09¢/day Energy Price Fact Sheet

Rates from Citipower network in Melbourne. Rates last updated August 2020. Use our comparison tool for specific details in your area.

Red Energy Rates NSW

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 25.60¢/kWh 88.11¢/day Basic Plan Information
Qantas Red Saver 25.60¢/kWh 88.11¢/day Basic Plan Information
Red Taronga Saver 25.60¢/kWh 88.11¢/day Basic Plan Information

Rates from Ausgrid network in Sydney. Rates last updated August 2020. Use our comparison tool for specific details in your area.

Red Energy Rates QLD

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 22.44¢/kWh 103.40¢/day Basic Plan Information
Qantas Red Saver 22.44¢/kWh 103.40¢/day Basic Plan Information

Rates from Energex network in Brisbane. Rates last updated August 2020. Use our comparison tool for specific details in your area.

Red Energy Rates SA

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 34.96¢/kWh 117.70¢/day Basic Plan Information
Qantas Red Saver 34.96¢/kWh 117.70¢/day Basic Plan Information

Rates from SA Power network in Adelaide. Rates last updated August 2020. Use our comparison tool for specific details in your area.

Red Energy Facts

Red Energy may be best known for its association with Australia’s largest renewable energy producer, Snowy Hydro, but what else is there to know about this energy retailer? Find out below.

About Red Energy

Red Energy is an Australian-owned energy company based out of Melbourne. It was founded in 2004 and provides electricity to households in New South Wales, Victoria, Queensland, South Australia and the ACT. Likewise, it retails natural gas to all of these states bar the ACT. As mentioned before, Red Energy is owned by Snowy Hydro, which also owns direct competitor Lumo Energy.

Red Energy Generation

Whilst Red Energy itself doesn’t have dedicated energy generation assets, through its association with Snowy Hydro it can be linked with a portfolio of hydro power plants as well as gas-fired power stations.

Red Energy Services

Here is what customers in NSW, VIC, QLD, SA and the ACT can expect to see from Red Energy:

  • Electricity
  • Natural Gas
  • Solar products

More Red Energy Services

Service Does Red Energy offer it?
Online chat functionality
24 hour call centre
Energy saving tips on website
Green energy options
Notifications when bill is available ?
Multiple billing options

Red Energy: Recent Key Dates

2004 | Red Energy is founded.

2007 | Red Energy starts supplying gas in Victoria.

2010 | Red Energy wins its first Canstar Blue Award for Most Satisfied Customers in Victoria.

2014 | Red Energy’s parent company, Snowy Hydro, acquires Lumo Energy.

2017 | Red Energy launches in South East Queensland.

2018 | The Federal Government becomes the sole shareholder of Snowy Hydro Limited, and therefore Red Energy.

2018 | Red Energy partners with Qantas to bring Frequent Flyer bonuses to its customers.

2019 | Red Energy launches in the ACT.

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