Red Energy

Red Energy Review and Rates

Red Energy is an electricity retailer owned by Snowy Hydro – the Australian-owned renewable energy generation company behind the Snowy Mountains Hydro-electric Scheme. Since launching in Victoria in 2004, Red Energy has expanded its electricity retail services to New South Wales, South Australia, South East Queensland and most recently the ACT. Red Energy also retails natural gas in Victoria, South Australia and NSW.

Red Energy is a frequent front runner in Canstar Blue’s customer satisfaction ratings. It has topped the charts in our NSW comparison for the last five years in a row, and has consistently scored well in our Victoria review. Red Energy appears to have struck a popular balance between good customer service and generally competitive prices across the country. It also now has one of the most attractive sign-up incentives thanks to its partnership with Qantas which sees customers pock Frequent Flyer points for paying their bills on time. In this article, Canstar Blue examines Red Energy’s plans and prices to see how much you can expect to pay.

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Red Energy Plans

Red Energy has a few residential electricity and gas products. While they all have no exit fees, no contract term and similar competitive rates, the products differ in terms of benefits. For example, some products offer a 10% discount on your entire energy bill (not just usage charges) for paying on time, while other deals reward customers with Qantas Frequent Flyer Points, but again, you’ll have to make sure you pay your bills on time.

Victoria

Red Energy competes with more than 20 other electricity retailers in Victoria, including another Snowy Hydro-owned brand, Lumo Energy. This is how Red Energy’s plans shape up:

  • Living Energy Saver: This is a variable plan with a 10% discount for paying bills on time. This contract has no term, and gives customers access to the Red Energy Rewards program which includes $1,500 worth of discounts and bonuses.
  • Qantas Red Saver: This product is similar to the Living Energy Saver and includes a 10% discount on a no contract basis. The only real point of difference is that customers receive two Qantas Frequent Flyer Points for every $1 they spend on their energy bill.
  • Qantas Red Plus: This product does not include a discount, instead, customers are rewarded with a huge number of Qantas Frequent Flyer Points – SEVEN for every $1 spent on your energy bills.

Here are the Red Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

New South Wales

Red Energy also competes in a hugely competitive NSW electricity market, but continues to keep things simple for customers with its concise range of plans:

  • Living Energy Saver: This is a variable rate plan without any discounts. It has an ongoing benefit period and includes access to the Red Energy Rewards program.
  • Qantas Red Saver: Once again this deal doesn’t feature any discounts, but offers Qantas Frequent Flyer Points instead of Red Energy Rewards. Customers receive 2 points for every $1 spent on energy.
  • Red Taronga Saver: The Red Taronga Saver doesn’t include a discount, but awards customers a one annual Taronga Zoo Friends Membership for two years.

Here are the Red Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Queensland

Red Energy launched in South East Queensland in early 2017 and is already making waves in this newly deregulated market:

  • Living Energy Saver: This is a variable rate plan with no benefit period on this contract. Like South Australia, Queenslanders do not get access to Red Energy Rewards.
  • Qantas Red Saver: The Qantas Red Saver rewards customers with two points per $1 they spend on their power bills, in addition to the 10% pay on time discount.

Here are the Red Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

South Australia

Red Energy is a little less prominent in South Australia where Lumo Energy appears to be the stronger Snowy-Hydro brand. Nevertheless Red Energy continues to offer two plans in SA:

  • Easy Saver: This is a variable rate plan with a 10% discount on the entire bill with an ongoing benefit period. South Australians do not have access to Red Energy Rewards however.
  • Qantas Red Saver: The Qantas Red Saver allows customers to earn two Qantas points for every $1 they pay on their power bills. South Australian’s don’t receive Red Energy Rewards, so there’s little reason not to switch to the Qantas Red Saver if you’re an Easy Saver customer.

Here are the Red Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Where does Red Energy operate?

If you’re wondering what services Red Energy is offering in your state, look no further than the table below. We summarise what you can expect to find from Red Energy in NSW, VIC, QLD, SA, ACT, TAS and WA.

State Electricity? Gas?
NSW
VIC
QLD
SA
ACT
WA

Red Energy Prices

Red Energy might be a smaller retailer than the likes of AGL and Origin, but it can go toe-to-toe in terms value. To offer an idea of how Red Energy compares on price to other electricity retailers, Canstar Blue regularly assesses electricity plans to show what households can expect to pay. We’ve calculated estimated annual bills in each state for households signed up to each Red Energy product.

Red Energy Electricity Prices Victoria

In the table below, we show Red Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Red Energy Living Energy Saver 11% More Than VDO Equal to VDO for paying on time
$1,334Incl. conditional discount
Red Energy Qantas Red Saver 11% More Than VDO Equal to VDO for paying on time
$1,334Incl. conditional discount
Red Energy Victorian Default Offer 3% More Than VDO No conditional discounts $1,374
Red Energy Qantas Red Plus 11% More Than VDO No conditional discounts $1,478
Energy Fact Sheets

˜Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices differ between distribution areas. October 2019.

See our Victorian electricity price report to see how Red Energy compares to other retailers in the state.

Red Energy Electricity Prices NSW

In the table below, we show Red Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,467/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver 9% Less Than Reference Price No conditional discounts $1,332
Red Energy Qantas Red Saver 9% Less Than Reference Price No conditional discounts $1,332
Red Energy Red Taronga Saver 9% Less Than Reference Price No conditional discounts $1,332
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. October 2019.

See how Red Energy compares to other providers in NSW with our state price comparison report.

Red Energy Electricity Prices QLD

In the table below, we show Red Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,570/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver 9% Less Than Reference Price No conditional discounts $1,421
Red Energy Qantas Red Saver 9% Less Than Reference Price No conditional discounts $1,421
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. October 2019.

How does Red Energy compare to other retailers in Queensland? See our QLD price comparison page.

Red Energy Electricity Prices SA

In the table below, we show Red Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,941/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Red Energy Living Energy Saver 4% Less Than Reference Price No conditional discounts $1,864
Red Energy Qantas Red Saver 4% Less Than Reference Price No conditional discounts $1,864
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. October 2019.

How does Red Energy stack up in South Australia? Find out with our SA price comparison report.

Qantas Red Deals

Electricity customers that sign up to the Qantas Red Saver or Qantas Red Plus receive 10,000 bonus points. If you sign up for natural gas as well, you will receive an additional 15,000. This is in addition to the points earned through paying your energy bills.

The Qantas Red plans have the same rates and similar terms to the Easy Saver and Living Energy Saver deals, though it’s important to understand that you will forfeit your 10% discount in exchange for additional Qantas points with the Red Plus plan. You can read more about these products here.

Red Energy Solar

Red Energy has partnered with solar experts to offer customers a range of solar solutions tailored to your home. Red Energy says its solar options include:

  • Mobile energy monitoring system
  • Outstanding performance in low–light irradiance environments
  • Up to 12-year product warranty

Red Energy has also partnered with Panasonic to offer customers its 5.3kWh Lithium-Ion Battery, providing a comprehensive solar PV solution.

Solar feed-in Tariffs

Like all retailers, Red Energy credits you for the electricity your solar panels export to the grid. The feed-in tariff that Red Energy pays is usually in-line or slightly higher than state averages. You can compare solar providers here.

Red Energy Natural Gas

Red Energy also sells natural gas in New South Wales, Victoria, Queensland and South Australia. Red offers the ‘Easy Saver Gas’, which just like some of its electricity products, offers a generous 10% pay on time discount on your entire bill – not just the usage charge component. Its Qantas products are also available in gas form. In Canstar Blue’s gas price comparisons, Red Energy is typically price competitive in both NSW and Victoria.

Red Energy VIC Natural Gas

As mentioned, the Red Easy Saver comes with a 10% discount on your entire bill when you pay on time. It also has no contract term or exit fees and includes access to Red Energy Rewards. Most Red Energy natural gas offers are offered on a block rate tariff, which means you’ll be charged a lower rate as you use more gas – perhaps helpful for high-use households.

Red Energy SA Natural Gas

South Australian Red Energy customers are also treated to a 10% pay on time discount on their entire bill. Rates on this plan are variable, meaning that Red Energy can change your gas prices at any time with notice, however, there is no contract term or exit fees, so you’re free to leave if you’re ever unhappy with Red.

Red Energy NSW Natural Gas

The Easy Saver for gas customers in NSW once again includes a 10% pay on time discount, flexible billing options, no exit fees and access to Red Energy Rewards. Rates are flexible and charged on a block rate.

Red Energy QLD Natural Gas

The natural gas market in Queensland has traditionally been dominated by AGL and Origin, but in 2018 Red Energy launched its own gas service in the state, giving households a third option to choose from. Red Energy seems to be growing its presence in the Sunshine State and switching gas may be an enticing prospect to existing Red Energy electricity customers.

Red Energy Rewards

Red Energy has partnered with Frequent Value to give its New South Wales and Victorian customers access to up to 3,500 different offers. Customers can use up to $1,500 worth of benefits and discounts. Deals include:

  • Restaurant & hotel discounts
  • Cheaper movie tickets
  • Discounted gift cards
  • Cheaper tickets to events and tourist attractions

Learn more about Red Energy Rewards here.

Billing options

Red Energy offers a full billing option range to cater to all preferences. This includes online payments, BPay, payment by phone, in person and CentrePay.

Red Energy also offers ‘EvenPay’; instead of paying large, quarterly bills, customers are charged the same amount in more frequent, smaller amounts. To do this, Red Energy estimates your payments to try and balance them with your estimated annual usage.

Is Red Energy right for me?

Red Energy seems to be a reasonably safe choice of electricity retailer. It is often one of the most affordable retailers and has earned a great reputation for its customer service. Customers can also use Red Energy to build up Qantas points for their next getaway. That said, its electricity prices are mixed across different states, so it’s important you consider your personal circumstance when comparing electricity retailers. A great place to start is with Canstar Blue’s customer satisfaction ratings, showing that Red often rates highly in Victoria and has been the standout retailer in NSW for a few years. It is less prominent in South Australia and Queensland, but this looks likely to change in the coming years.

The bottom line is that Red Energy appears to be a solid option, with generous whole bill discounts helping customers reduce overall costs. But you should always consider several providers before making a final decision. This includes checking energy price factsheets in your state to get a real picture of what you will be paying.

Compare Electricity Providers

How do customers rate Red Energy?

In 2019, electricity customers in New South Wales gave Red Energy 5 out of 5 stars for overall satisfaction in our customer ratings report.

Red Energy Electricity NSW

Canstar Blue
Rating:
Award: Overall Satisfaction

Red Energy Plans

Here are the rates attached to the Red Energy plans available on our database. Keep in mind that rates don’t always represent the full value of a plan as they don’t take into account potential discounts or bonus credits, so it’s still important you do your own research before making the switch to any which plan.

Red Energy Rates VIC

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 25.06¢/kWh 119.15¢/day Energy Price Fact Sheet
Qantas Red Saver 25.06¢/kWh 119.15¢/day Energy Price Fact Sheet
Victorian Default Offer 23.25¢/kWh 110.55¢/day Energy Price Fact Sheet
Qantas Red Plus 25.06¢/kWh 119.15¢/day Energy Price Fact Sheet

Rates from Citipower network in Melbourne. Rates last updated November 2019. Use our comparison tool for specific details in your area.

Red Energy Rates NSW

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 25.60¢/kWh 88.11¢/day Basic Plan Information
Qantas Red Saver 25.60¢/kWh 88.11¢/day Basic Plan Information
Red Taronga Saver 25.60¢/kWh 88.11¢/day Basic Plan Information

Rates from Ausgrid network in Sydney. Rates last updated November 2019. Use our comparison tool for specific details in your area.

Red Energy Rates QLD

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 22.44¢/kWh 103.40¢/day Basic Plan Information
Qantas Red Saver 22.44¢/kWh 103.40¢/day Basic Plan Information

Rates from Energex network in Brisbane. Rates last updated November 2019. Use our comparison tool for specific details in your area.

Red Energy Rates SA

Red Energy Plan General Usage Rate Daily Supply Charge Important
Living Energy Saver 36.41¢/kWh 97.90¢/day Basic Plan Information
Qantas Red Saver 36.41¢/kWh 97.90¢/day Basic Plan Information

Rates from SA Power network in Adelaide. Rates last updated November 2019. Use our comparison tool for specific details in your area.

Red Energy Facts

Red Energy may be best known for its association with Australia’s largest renewable energy producer, Snowy Hydro, but what else is there to know about this energy retailer? Find out below.

About Red Energy

Red Energy is an Australian-owned energy company based out of Melbourne. It was founded in 2004 and provides electricity to households in New South Wales, Victoria, Queensland, South Australia and the ACT. Likewise, it retails natural gas to all of these states bar the ACT. As mentioned before, Red Energy is owned by Snowy Hydro, which also owns direct competitor Lumo Energy.

Red Energy Generation

Whilst Red Energy itself doesn’t have dedicated energy generation assets, through its association with Snowy Hydro it can be linked with a portfolio of hydro power plants as well as gas-fired power stations.

Red Energy Services

Here is what customers in NSW, VIC, QLD, SA and the ACT can expect to see from Red Energy:

  • Electricity
  • Natural Gas
  • Solar products

More Red Energy Services

Service Does Red Energy offer it?
Online chat functionality
24 hour call centre
Energy saving tips on website
Green energy options
Notifications when bill is available ?
Multiple billing options

Red Energy: Recent Key Dates

2004 | Red Energy is founded.

2007 | Red Energy starts supplying gas in Victoria.

2010 | Red Energy wins its first Canstar Blue Award for Most Satisfied Customers in Victoria.

2014 | Red Energy’s parent company, Snowy Hydro, acquires Lumo Energy.

2017 | Red Energy launches in South East Queensland.

2018 | The federal government becomes the sole shareholder of Snowy Hydro Limited, and therefore Red Energy.

2018 | Red Energy partners with Qantas to bring Frequent Flyer bonuses to its customers.

2019 | Red Energy launches in the ACT.

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