Origin Energy Plans and Rates Review

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In this review, Canstar Blue looks at what Origin Energy offers residential electricity customers, and how much you can expect to pay, whether you live in New South Wales, Victoria, South Australia or Queensland. We closely examine Origin’s services and assess whether this provider is the best choice for you. While you may pay more for power with Origin than with some other companies, it does boast comprehensive customer service and online self-service facilities that may make the extra cost worthwhile.

Origin Energy is an integrated energy company, generating and selling electricity and natural gas to households across Australia. With more than four million customers, the company is one of the largest retailers in the country, drawing on its size and experience to offer Aussies a wide range of products and services.

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Origin Energy Prices

The following plans show Origin electricity prices in NSW, VIC, QLD and SA. Please click on your state’s tab to see relevant plan pricing.

Origin Energy Prices NSW

Here are the Origin Energy plans on our database for NSW. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices VIC

Here are the Origin Energy plans on our database for Victoria. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices QLD

Here are the Origin Energy plans on our database for SE QLD. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices SA

Here are the Origin Energy plans on our database for South Australia. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Solar Power with Origin Energy

Origin offers a full range of solar products. It has partnered up with leading manufacturers like Fronius, Trina and Tesla to help provide customers with a wide range of solar panels and inverters, with the option to add a Tesla Powerwall to complete your solar system. See our Origin Energy Solar Guide for more information on what the retailer offers solar customers.

Origin Solar Plans NSW

Here are the Origin Energy solar plans available on our database in NSW. These costs are based on the Ausgrid network in Sydney but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. This table includes products from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Origin Solar Plans VIC

Here are the Origin Energy solar plans available on our database in Victoria. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. This table includes products from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Origin Solar Plans QLD

Here are the Origin Energy solar plans available on our database in SE QLD. These costs are based on the Energex network in Brisbane but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. This table includes products from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Origin Solar Plans SA

Here are the Origin Energy solar plans available on our database in SA. These costs are based on SA Power network in Adelaide but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. This table includes products from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Origin Energy Solar Feed-in Tariffs

Origin Energy offers a standard feed-in tariff of between 6c/kWh and 10.2c/kWh to households that export their solar power to the energy grid. But eligible customers can get even more for their solar power by signing up to Origin’s Solar Boost or Solar Boost Plus plan, which include much higher FiTs of up to:

  • NSW: 22c/kWh
  • VIC: 20c/kWh
  • QLD: 18c/kWh
  • SA: 21c/kWh

Origin Energy Plans

Like most retailers, Origin Energy made significant changes to its plan line up in July 2019, due to new energy market regulations coming into effect. While many retailers moved away from having various market offers, Origin still provides a variety of plans, each with their own draw cards, which we’ll discuss in detail below.

  • Everyday Rewards
  • Go
  • Flexi
  • Freedom
  • Home Support
  • Basic
  • Solar Boost
  • Solar Boost Plus

What you’ll now find from Origin is four market offers – called the Everyday Rewards, Go, Flexi and Freedom – all of which hold a percentage off the Reference Price respective to the area you’re in. In addition to Origin’s market offers, the retailer also has a basic offer that simply matches the Reference Price or Victorian Default Offer (VDO) depending on where you live, as well as two solar-specific products with highest rates but generous feed-in tariffs.

Everyday Rewards

Origin Energy has partnered with Woolworths to offer its newest plan, Everyday Rewards. This electricity deal allows customers to earn 5,000 Everyday Rewards points, while pocketing one rewards point for every dollar spent on their energy bills. Also, Everyday Rewards comes with 25% GreenPower at no extra cost.

Go

Go is marketed toward savvy electricity customers just looking for the biggest savings from the energy giant. It comes with a notable saving compared with the Reference Price, which varies depending on where you live. There is no lock-in contract or exit fees, and customers are guaranteed the same price for 12 months.

Flexi

Much like the Go product, this plan comes with a notable saving off the Reference Price. Albeit a smaller saving compared with the Go, this deal is more flexible as it doesn’t rely on eligibility criteria such as setting up direct debiting from the get go. This is a no-lock in contract plan that has no exit fees.

Freedom

Freedom comes with reasonable savings off the Reference Price, but the key features that differentiate it from Origin’s other plans are that this plan doesn’t charge card payment fees, late payment fees, payment process fees or paper bill fees.

Home Support

The Home Support plan gives customers access to an Allianz Emergency Home Assistance membership for 12 months. This covers households for things such as burst pipes or blocked pipes.

Basic

This plan simply matches the Reference Price/VDO in each area, not offering any discounts and making it Origin’s most expensive product. It comes with no exit fees or lock-in contract.

Origin SA Concessions Energy Discount Offer

The SA Government has selected Origin to deliver the SA Concessions Energy Discount Offer. Concession card holders get a discount on their electricity rates, with no lock-in contracts and no end date. For electricity, SA residents can get 20% off the Reference Price with Origin, and this does not include the standard government energy concession of $226.67/year.

Solar Boost

This plan is designed for customers with solar panels. It includes a boosted feed-in tariff of between 9c/kWh and 14c/kWh, depending on your location. This plan comes with an ongoing feed-in tariff in all states aside SA, where it lasts for one year.

Solar Boost Plus

Much like the deal above, the Solar Boost Plus plan is catered to customers with solar panels. In this case, though, signing up is subject to a range of Origin T&Cs, such as having installed a solar system through the energy giant itself. In exchange, customers can expect a boosted feed-in tariff of between 18c/kWh and 22c/kWh depending on your state.

Where is Origin available?

If you’re wondering what services Origin Energy is offering in your state, look no further than the table below. We summarise what you can expect  in NSW, VIC, QLD, SA, ACT, WA and TAS.

State Electricity? Gas?
NSW
VIC
QLD
SA
ACT
WA
TAS

Origin Electricity Rates

As an integrated electricity company and one of the largest retailers of electricity in Australia, Origin Energy uses its market power to offer its customers competitive products, prices and services. To give you an idea of what you can expect to pay, Canstar Blue has calculated estimated annual bills in each state for households signed up to each Origin product.

Origin Energy Prices NSW

In the table below, we show Origin Energy prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,462/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Everyday Rewards 18% Less Than Reference Price No conditional discounts $1,199
Go 18% Less Than Reference Price No conditional discounts $1,199
Flexi 14% Less Than Reference Price No conditional discounts $1,257
Home Support Equal To Reference Price No conditional discounts $1,462
Basic Equal To Reference Price No conditional discounts $1,462
Basic Plan Information Documents

*Price assumes general energy usage of 3900Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices will differ between distribution areas. December 2020.

Find out which retailer has the cheapest electricity prices in NSW.

Origin Energy Prices Victoria

In the table below, we show Origin Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,420/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Everyday Rewards 14% Less Than VDO No conditional discounts $1,221
Go 14% Less Than VDO No conditional discounts $1,221
Flexi 5% Less Than VDO No conditional discounts $1,349
Home Support Equal To VDO No conditional discounts $1,420
Origin Basic Equal To VDO No conditional discounts $1,420
Energy Fact Sheets

~Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices will differ between distribution areas. December 2020.

See which energy provider is cheapest in Victoria.

Origin Energy Prices QLD

In the table below, we show Origin Energy prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,508/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Everyday Rewards 17% Less Than Reference Price No conditional discounts $1,252
Go 17% Less Than Reference Price No conditional discounts $1,252
Flexi 10% Less Than Reference Price No conditional discounts $1,357
Home Support Equal To Reference Price No conditional discounts $1,508
Basic Equal To Reference Price No conditional discounts $1,508
Basic Plan Information Documents

*Price assumes general energy usage of 4600Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices will differ between distribution areas. December 2020.

Learn more about which electricity provider is cheapest in Queensland.

Origin Energy Prices SA

In the table below, we show Origin Energy prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,832/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Everyday Rewards 14% Less Than Reference Price No conditional discounts $1,575
Go 14% Less Than Reference Price No conditional discounts $1,575
Flexi 12% Less Than Reference Price No conditional discounts $1,612
Home Support Equal To Reference Price No conditional discounts $1,832
Basic Equal To Reference Price No conditional discounts $1,832
Basic Plan Information Documents

*Price assumes general energy usage of 4000Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on SA Power network in Adelaide, but prices will differ between distribution areas. December 2020.

Find out which is the cheapest energy retailer in South Australia.

Origin Energy Gas

Origin Energy is one of Australia’s largest gas companies. It retails natural gas to homes and businesses to most of Australia, excluding the Northern Territory and Tasmania. It has three gas products on offer which largely mirror its electricity deals. They are:

  • Everyday Rewards
  • Go
  • Flexi
  • Basic

Everyday Rewards Gas

Everyday Rewards plan allows customers who are members to bank 5,000 Everyday Rewards points upon sign up, as well as receiving one point for every $1 paid on gas bills. This plan comes with fixed rates for a year and includes 25% GreenPower as standard at no extra cost.

Go Gas

The Go plan is much like its electricity counterpart in that it comes with the highest gas saving available with Origin. It has a 12-month price guarantee and comes with flexible payment options. this plan has no exit fees or lock-in contracts.

Flexi Gas

The Flexi gas plan provides a moderate-sized guaranteed discount to customers off usage and supply charges. There are no exit fees or lock in contracts and customers have some flexibility over how they receive and pay their bills. Like most Origin products, the Flexi plan is for a one-year benefit period. Here are the discounts which apply to both usage and supply charges.

State NSW VIC QLD SA ACT
Discount 8% 10% 2% 8% 10%

Accurate as of December 2020.

Basic Gas

Basic (natural gas) is the retailer’s no-discount plan. It comes with no exit fees or lock in contract.

Is Origin Energy right for me?

Origin Energy is a well-rounded retailer, offering solid value across most of its energy plans. While our calculations suggest it isn’t always the cheapest electricity retailer, the level of service it provides is almost unparalleled. It is one of few energy retailers to offer over the phone customer support on weekends, for example.

Origin’s cheapest plans comes with modest to generous savings off the Reference Price and VDO. But if you want to remain with the provider long-term, you may need to make the occasional phone call to ensure you’re still getting its cheapest offer. At the end of the day, whether this brand is right for you is a matter of preference. If you’re after a reputable retailer with strong service, Origin is worth checking out. If you just want the best price, then you will need to compare and shop around.

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About the author of this page

monika gudova energy

This page was written and is regularly updated by Canstar Blue’s Energy Specialist, Monika Gudova. An expert in all things utilities, including electricity, gas and water, Monika makes it her business to help consumers better-understand their energy options and ultimately save money. A qualified journalist, Monika is also across the latest energy news, from regulatory changes to new products and anything else you need be aware of.

How do customers rate Origin Energy?

Electricity customers in New South Wales gave Origin Energy 4 out of 5 stars for overall satisfaction in our customer ratings report.

Origin Electricity NSW

Canstar Blue
Rating:
Award: Overall Satisfaction

Origin Energy Rates

Here are the usage and supply rates attached to the Origin Energy plans available on our database. Keep in mind that rates don’t always represent the full value of a plan as they don’t take into account potential discounts or bonus credits, so it’s still important you do your own research before making the switch to any which plan.

Origin Energy Rates VIC

Origin Energy Energy Plan General Usage Rate Daily Supply Charge Important
Everyday Rewards 21.65¢/kWh 97.26¢/day Energy Price Fact Sheet
Go 21.65¢/kWh 97.26¢/day Energy Price Fact Sheet
Flexi 25.17¢/kWh 113.09¢/day Energy Price Fact Sheet
Home Support 25.17¢/kWh 113.09¢/day Energy Price Fact Sheet
Basic 25.17¢/kWh 113.09¢/day Energy Price Fact Sheet

Rates from Citipower network in Melbourne. Rates last updated December 2020. Use our comparison tool for specific details in your area.

Origin Energy Rates NSW

Origin Energy Energy Plan General Usage Rate Daily Supply Charge Important
Everyday Rewards 24.13¢/kWh 70.61¢/day Basic Plan Information
Go 24.13¢/kWh 70.61¢/day Basic Plan Information
Flexi 29.43¢/kWh 86.10¢/day Basic Plan Information
Home Support 29.43¢/kWh 86.10¢/day Basic Plan Information
Basic 29.43¢/kWh 86.10¢/day Basic Plan Information

Rates from Ausgrid network in Sydney. Rates last updated December 2020. Use our comparison tool for specific details in your area.

Origin Energy Rates QLD

Origin Energy Energy Plan General Usage Rate Daily Supply Charge Important
Everyday Rewards 19.87¢/kWh 92.54¢/day Basic Plan Information
Go 19.87¢/kWh 92.54¢/day Basic Plan Information
Flexi 23.94¢/kWh 111.50¢/day Basic Plan Information
Home Support 23.94¢/kWh 111.50¢/day Basic Plan Information
Basic 23.94¢/kWh 111.50¢/day Basic Plan Information

Rates from Energex network in Brisbane. Rates last updated December 2020. Use our comparison tool for specific details in your area.

Origin Energy Rates SA

Origin Energy Energy Plan General Usage Rate Daily Supply Charge Important
Everyday Rewards 32.66¢/kWh 73.71¢/day Basic Plan Information
Go 32.66¢/kWh 73.71¢/day Basic Plan Information
Flexi 37.98¢/kWh 85.71¢/day Basic Plan Information
Home Support 37.98¢/kWh 85.71¢/day Basic Plan Information
Basic 37.98¢/kWh 85.71¢/day Basic Plan Information

Rates from SA Power network in Adelaide. Rates last updated December 2020. Use our comparison tool for specific details in your area.

Other Origin Services

Origin Energy has its hand in almost everything energy related, so it’s not surprising that the company has broadened its services to include LPG, air conditioning and hot water services.

Heating & Cooling

Origin retails three split system reverse cycle air conditioners from Carrier, Toshiba and Mitsubishi. Prices start at around $2,000 for the 2.5kW(C)/2.7kW(H) Carrier model, with the option to repay in monthly instalments over 12 months with no deposit.

LPG

Origin has a comprehensive range of LPG services available across most of Australia. Its services include gas fitting, delivery, exchange and refills. Customers can order at a whim, or organise for Origin to periodically deliver gas so you never run out. Origin promises that if customers can find lower comparable LPG price, it will beat it by 5% for 12 months.

Hot water services

Origin installs and repairs hot water systems across NSW, Victoria, SA and the Brisbane Metro area. In addition, Origin hot water customers receive access to a 24/7 help hotline. Origin also offers flexible payment arrangements and same-day system replacements for orders made before 10am.

My Account

‘My Account’ lets Origin Energy customers manage all their energy accounts and queries in the one spot. Among many of its features, customers can:

  • View and pay bills
  • Change payment options
  • Renew or change plan
  • Change property
  • Update contact details
  • Request usage data
  • Receive energy efficiency tips

In addition to My Account, customers have access to the Origin Energy app, which can be downloaded via Google Play and the Apple Store.

Origin Energy Facts

Origin Energy is Australia’s biggest energy retailer in terms of its market share, supplying power to millions of households around the country. Here are a few things to know about Origin:

About Origin Energy

Origin Energy is based out of Sydney, with another major office in Melbourne. It services households in New South Wales, Victoria, South Australia, Queensland, the Australian Capital Territory and Western Australia. It currently has around 4.2 million electricity and gas customers nationally. Origin Energy was founded in 2000 after a dememerger with Australian conglomerate, Boral Limited, becoming an ASX listed company owned by shareholders over the globe.

Origin Power Generation

Origin’s energy generation portfolio is one of the biggest in Australia, according to the Australian Energy Regulator, with somewhere around 6,010MW capacity, making up about 13% of the National Electricity Market’s total energy mix. Listed below are the types of electricity and gas generation stations that Origin has a stake in:

  • Coal fired stations
  • Gas fired stations
  • Wind farms
  • Geothermal power stations
  • Large-scale solar farms

Origin Energy Services

More than just an electricity retailer, Origin sells a range of products to Aussie households:

  • Electricity
  • Natural gas
  • LPG
  • Hot water systems
  • Heating and cooling systems
  • Solar Panels
  • Broadband
  • GreenPower

This information has been sourced from the Origin Energy and AER websites.

More Origin Energy Services

Service Does Origin Energy offer it?
Online chat functionality
24 hour call centre
Energy saving tips on website
Green energy options
Notifications when bill is available
Multiple billing options

Origin Energy: Recent Key Dates

2006 | Origin acquired Sun Retail, giving it an additional 840,000 electricity accounts.

2010 | Origin purchased the retail divisions of Country Energy and Integral Energy.

2013 | Origin acquired Eraring Energy, the company behind Australia’s largest power station.

2017 | Origin announced it would slash its carbon emissions in half by 2032 by closing the Eraring coal-fired power station.

2018 | Origin set up a virtual power plant for solar households in Victoria.

2020 | Origin teamed up with Everyday Rewards to offer Woolworths shoppers bonus points for getting electricity and gas with the retailer.

Retired Origin Energy Products

In July 2019, Origin totally revamped its product offerings to comply with industry regulations, but it’s worth noting that there may be customers still on some of the plans listed below.

Origin Maximiser

The Origin Maximiser included Origin Energy’s largest discount, between 10% and 30% on electricity usage charges, depending on the state you live in. This discount only applies for the first year after you sign up and customers must pay their bills via direct debit in order to receive it. Customers in NSW, VIC, QLD and ACT receive a small bonus discount when they sign up to the Maximiser online, though this bonus is not always available and varies between states. These discounts exclude the only sign-up bonus.

Origin Saver

The Origin Saver is another variable rate plan that offered competitive value through large discounts. Once again, this discount only applies for the first year after you sign up. In order to receive it, you need to pay your bills on time and in full. Like the Maximiser, the Origin Saver comes with an additional online sign-up discount. These discounts exclude the bonus, which varies between states.

Origin BillSaver

For customers who tend to fall behind on their power bills and aren’t comfortable with direct debiting, there is the Origin BillSaver. This is a variable rate contract with a small guaranteed discount on usage and supply rates for 12 or 24 months.

Origin Solar Optimiser

This solar offering from Origin is available to customers in NSW, QLD and VIC, holding no savings off the Reference Price or VDO. You can expect to see a higher feed-in tariff than what’s available on Origin’s standard plans of between 12c/kWh and 21c/kWh. This plan has a 12-month benefit period and carries no exit fees or lock-in contracts.

Low Rate Plan

Customers on this deal receive a lower rate on electricity usage compared to Origin’s other market offers. This low usage rate – along with your supply charge – is ‘locked in’ for the next 12 months which means Origin won’t change what you pay for electricity. This product has no conditional discount, however and customers must agree to receive their bills via email and pay using direct debit.

Origin Predictable Plan

The Origin Predictable Plan allows customers to pay exactly the same price for power every billing period, regardless of how much electricity or gas they actually use. In a nutshell, Origin calculates how much electricity it expects you to use, factoring in usage history, current usage habits and seasonality, to name a few factors. It then charges you the same amount for electricity each month for 12 months. If your usage was higher than expected, this will be reflected in increased bills the following year. Similarly, your bills next year will be smaller if your usage was less than expected. However, there is no lock-in contract and customers are free to exit the plan at any time.

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