AGL Seniors Plans Explained

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If you’ve lived a fulfilling life and you’re at the point where what brings you the most joy is spending time with your grandchildren, the last thing you’ll want to be doing is spending your hard-earned pension on keeping up with rising energy prices. It seems that as our age goes up, so does our power bill, and it may seem confusing to find your way to what’s considered a good deal. AGL boasts that it has a solution in the form of Seniors Plus and Seniors Basics, plans that seemingly provide good value, catered towards seniors concession card holders. In this article, we’ll delve into how the plans work and what you need to be aware of.

AGL Seniors Prices

Here are the AGL Seniors plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Seniors plans on our database for VIC. These are products from a referral partner†. These costs are based on the Citipower energy network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Seniors plans on our database for QLD. This are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

What is the AGL Seniors Plus plan?

The ‘AGL Seniors Plus’ plan offers customers in NSW, VIC and QLD:

  • Fixed usage and supply rates for two years
  • No lock-in contract or paper bill fees
  • $25 sign-up credit
  • Depending on the state, receive a $20-$25 bill credit every three months for duration of benefit period

What is the AGL Seniors Basics plan?

The ‘AGL Seniors Basics’ deal gives eligible customers in NSW, VIC and QLD:

  • Variable usage and supply rates
  • No lock-in contract or paper bill fees
  • $25 sign-up credit
  • Depending on the state, receive a $20-$25 bill credit every three months for duration of benefit period

The AGL Seniors Plus plan gives customers the opportunity to lock in their rates for 24 months, providing a little more ongoing certainty over energy prices. Customers on both seniors products will receive a small bill credit when signing up, plus ongoing bill credits every quarter. Customers in NSWVIC and QLD can expect similar rates than any currently advertised AGL plan. There is also an equivalent plan available in Western Australia for gas customers, called the AGL WA Seniors, which offers a larger discount off gas usage charges when bills are paid on time.

This is a no lock-in contract plan, meaning you’ll be able to leave at any point without paying exit fees. It also includes access to AGL Rewards and the opportunity to collect flybuys points.

What about the AGL Savers Seniors plan?

While AGL now promotes its AGL Seniors Plus and Seniors Basics plans, the retailer’s previous energy offer for seniors concession card holders was the ‘AGL Savers Seniors’ plan.

This product for seniors was basically the same as the retailer’s ‘Savers’ plan that is made available to most customers. However, the difference was that it included an additional discount on top of what everyone else gets. It came with:

  • Higher discount for concession card holders
  • Variable rates (which could change at any time)
  • One-year discount benefit period

The plan was available across NSW, VIC and QLD but now appears to have been withdrawn from public offer.

How do I sign up to an AGL Seniors plan?

What a lot of people don’t know is that with any provider, there are energy plans available to sign up to outside of those immediately advertised on site. If you’ve ventured onto the AGL website, you might find it hard to find information on incentives for seniors, so it may be worthwhile for you to pick up the phone and give the retailer a call and sign up that way. That being said, AGL does have an online chat functionality, where you’ll be able to chat to a representative and receive information on how to sign up to these plans online.

Do AGL Seniors customers still get government seniors concessions?

The good news is that if you’re signed up to an AGL Seniors plan, you’ll still be able to apply for government energy bill concessions available to seniors card holders within your state. In most cases, in order to receive your rebate, you’ll have to apply through your retailer, so it’s best to contact AGL directly to do this.

Do any other providers offer seniors discounts?

AGL is the only retailer currently offering plans specifically catered toward seniors card holders in NSW, QLD and VIC but that doesn’t mean there aren’t any savings to be had elsewhere. As mentioned above, if you hold a Pensioners or Seniors Card, energy providers are required to offer you a concession, so you’ll still receive a reduced bill regardless of the retailer you’re with. Origin Energy is also offering SA concession households a plan with large savings when compared to the reference price. To see some of the best deals available to seniors in Australia, broken down by state, visit our energy plans for seniors guide.

Should I sign up to an AGL Seniors Plan?

From what we can gather, through sign-up bill credits, the AGL Seniors plans seem to offer good value to those holding Seniors Cards. Whether you’re looking for benefits of generous bill credits, or the peace of mind of fixed rates, AGL has you covered. What’s better is that even if you’re on the plan, you’ll still be able to receive a further discount in the form of government mandated concessional bill credit, which means you’ll essentially be receiving two forms of bill cuts.

It’s important to do your research to find out whether the overall value of AGL’s seniors plans stacks up to the rates and discounts seen in other plans offered by other providers. There could be plans on the market that are cheaper than the AGL seniors deals mentioned above, and our electricity plan comparison tool is a great place to start comparing deals.

Image credits: wavebreakmedia/shutterstock.com

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