The largest energy companies in NSW

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A report by Australia’s energy regulator has revealed that households in New South Wales are the most likely to stick with the ‘big three’ power companies, despite a slew of new providers entering the fray to take the total number available in the Sydney area to 30+.

More than 80 per cent of residential customers across NSW are still connected with either Origin, AGL or EnergyAustralia, way above the number in Victoria (55%), SE Queensland (50%) and South Australia (71%), the report found.

It comes at a time where two new retailers – Amber Electric and Nectr Energy – join 30 other companies in the state. With this in mind, we explore which electricity and gas providers are the biggest in terms of market share in NSW, as well as helpful information about how to find a good deal.

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Who are the largest energy providers in NSW?

Also known as the ‘big three’, Origin Energy, EnergyAustralia and AGL are the biggest electricity retailers in New South Wales. In fact, these three combined make up more than 80% of the NSW retail market, meaning over 2.6 million residential customers are still connected to the big three providers as of January 2020.

Origin Energy

Origin Energy is not only the largest residential electricity retailer in NSW, it’s also the biggest in Australia. There are close to one million Origin customers in NSW, representing nearly a third of the state’s market. It generally has three or four plans to choose from, each of which cater to a variety of different households.

Here are the Origin Energy plans on our database for NSW. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for Victoria. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for SE QLD. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for South Australia. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

EnergyAustralia

The second largest electricity provider in NSW is EnergyAustralia, spanning a residential portfolio of more than 890,000 customers. Like Origin, EnergyAustralia makes up a significant chunk of the NSW market, or 27.5% to be specific. The power company generally offers two fixed rate plans and one variable rate plan.

Here are the EnergyAustralia plans on our database for NSW. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for Victoria. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for SE QLD. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for South Australia. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

AGL

AGL is the third biggest electricity provider in NSW, commanding a sizeable customer base in excess of 745,000. This means that AGL currently retails electricity to 23% of the local residential market. AGL usually has two or three market offers available to NSW customers, including a solar-specific plan.

Here are the AGL Energy plans on our database for NSW. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for Victoria. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for SE QLD. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for South Australia. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Why are energy customers in NSW loyal to the big three?

In our latest review of NSW energy providers, we asked more than 2,500 NSW energy customers a series of questions to better understand how and why they landed on their provider. Here’s what we found:

  • 25% chose a provider based on brand recognition
  • 62% believe they’re getting a good energy deal
  • 52% stated they have a good understanding of the NSW energy market
  • 32% would like to switch providers in the near future

Biggest energy providers by market share in NSW

Map of Australia with NSW outlined

Here is a list of electricity retailers and their residential market share in NSW as of January 2020:

  • Origin: 30.7%
  • EnergyAustralia: 27.5%
  • AGL: 23.0%
  • Red Energy: 7.3%
  • Alinta Energy: 2.9%
  • Amaysim Energy: 1.6%
  • Dodo: 1.0%
  • Powershop: 1.0%
  • Simply Energy: 1.0%
  • ActewAGL: 0.8%
  • Momentum Energy: 0.6%
  • Powerdirect: 0.6%
  • Energy Locals: 0.4%
  • 1st Energy: 0.3%
  • Enova Energy: 0.2%.
  • Sumo: 0.2%
  • CovaU: 0.1%
  • Diamond Energy: 0.1%
  • Mojo Power: 0.1%
  • QEnergy: 0.1%
  • ReAmped Energy: 0.1%

The above figures have been sourced from the Australian Energy Regulator (AER) Retail Energy Market Performance Update for Quarter 1, 2019-20.

How many NSW customers are on market offers?

Hand with best offer concept

According to the Australian Energy Regulator (AER), 88.2% of electricity customers in New South Wales are currently on a market contract. This is a 2.3% increase from the same quarterly period in 2018-19, meaning more people are shopping around for a better deal. While it’s encouraging to see more NSW residents actively pursuing the best offers in their area, there are still about one in ten who are likely on a less competitive plan.

Compare Electricity Prices in NSW

How do the big three providers in NSW stack up against the rest in terms of price? Please note that the below prices are based on a set of specific assumptions. Use our comparison tool for an accurate quote in your area.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Who are the biggest gas suppliers in NSW?

It’s a similar story for natural gas in NSW, with the residential market dominated again by the big three. This time though, it’s AGL out on top with 43.4% of residential customers, EnergyAustralia with 26.2% and Origin Energy with 20.1% of the market. Following behind these gas suppliers are Red Energy (4.0%), Alinta Energy (2.0%) and ActewAGL (1.3%).

What about small business energy in NSW?

Unsurprisingly, Origin is the largest small business energy provider in NSW, claiming 38% of the electricity market and 44.8% for natural gas. AGL and EnergyAustralia are the next biggest, also holding substantial amounts of the small business electricity and gas markets.

Is bigger better in NSW?

With a clear majority of New South Welshmen and women remaining loyal to the big guys, is it a simple case of bigger is better? For many customers, Origin, AGL and EnergyAustralia may offer a safe bet, but for others less likely to gravitate towards a recognisable brand, there could be more suitable deals out there from companies you’ve never heard of.

The big providers can certainly do you a good deal, as long as you’re on one of their cheapest market offers. However, it’s rare to find the big three represented when it comes to the absolute cheapest prices around. That said, you may be willing to spend a little more for the apparent comfort of going with a well-known name

Regardless of which energy provider you choose, remember that the electricity and natural gas in your area comes from the same distribution network. This means that your energy supply will not be compromised if you go with a smaller company. You may, however, find a difference in the level of service provided or other value-add incentives, like bill credits and discounts. This is where our free comparison tool below can help.

Image credits: Gordon Bell/Shutterstock.com, Schwabenblitz/Shutterstock.com, stoatphoto/Shutterstock.com 

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