Best-Rated Portable Air Conditioner

See Our Ratings Methodology.

Most Satisfied Customers | Kogan

Kogan has won Canstar’s 2026 Most Satisfied Customers Award for portable air conditioners, with Aussies rating it the highest across the categories that drive customer satisfaction.

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How we rate portable air conditioner brands

Our review compares portable air conditioner brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which portable air conditioner brand they think is best!



Canstar surveyed 269 Australians for their feedback on the portable air conditioner brand(s) they’ve purchased and used in the last three years.
  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their portable air conditioner brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Value for money: How satisfied are you with the value for money of your portable air conditioner (e.g. the cooling performance and longevity of the unit for the price paid)?
  • Performance: How satisfied are you with the overall performance of your portable air conditioner (e.g. how effectively and quickly it cools a room to your desired temperature)?
  • Ease of use: How satisfied are you with how easy your portable air conditioner is to use (e.g. simplicity of controls, ease of moving and setting up the unit)?
  • Features and functionality: How satisfied are you with the features of your portable air conditioner (e.g. fan speed settings, timer, sleep mode, or dehumidifier function) and how well they contribute to its functionality?
  • Design: How satisfied are you with the design of your portable air conditioner (e.g. its appearance, compactness, and ease of moving and storing the unit)?
  • Durability: How satisfied are you with how well your portable air conditioner has held up over time (e.g. consistent performance without breakdowns or faults despite regular use and moving)?



The winner is the brand Aussies rate highest for the things that matter most to customers, based on overall satisfaction. To see how we crunch the numbers, check out our methodology page.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Kogan
  • DeLonghi

Find more detailed information on our Most Satisfied Customer methodology.


Top Portable Air Conditioner Brand – Kogan

Kogan is an Australian online retailer founded out of a garage in 2006, selling private-label LCD TVs. Its portable air conditioners fall under the Kogan SmarterHome range, with models offering cooling capacities from around 2.0kW to 5.2kW, castor wheels for mobility, and app or voice-assistant control.

About our consumer experts


Jasmine Tait: Consumer Writer


This article was written by Canstar’s Consumer Writer, Jasmine Tait. Jasmine is a Consumer Writer within Canstar’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary.

When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar’s portable air conditioner ratings:

  • 2025: Electrolux
  • 2024: De’Longhi
  • 2023: Electrolux
  • 2022: Electrolux
  • 2021: Arlec
  • 2020: De’Longhi
  • 2019: De’Longhi
  • 2018: Rinnai
  • 2017: De’Longhi

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