Best-Rated Portable Air Conditioner Brand

See Our Ratings Methodology.

cns-msc-portable-air-conditioners-2024

Most Satisfied Customers | De'Longhi

Aussies have rated De’Longhi as the coolest pick in Canstar Blue’s latest portable air conditioner ratings, with five-star reviews for value for money, ease of use and overall satisfaction.

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How we rate portable air conditioners

Our review compares portable air conditioners on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which portable air conditioner they think is best!


Canstar Blue surveyed 503 Australians for their feedback on the portable air conditioner(s) they’ve purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.



Respondents rate their satisfaction with their portable air conditioner brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a portable air conditioner brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Performance: performs as described given frequency of use.
  • Ease of use: process for use is simple and efficient in achieving results, instructions are easy to understand.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Durability: resistant to wear and tear caused by frequent use and/or accidental damage.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
  • De’Longhi
  • Rinnai
  • Electrolux
  • Kogan

Find more detailed information on our Most Satisfied Customer methodology.


Best portable air conditioner brands in Australia

  1. De’Longhi
  2. Rinnai
  3. Electrolux
  4. Kogan
  5. Other portable air conditioner brands

1. De’Longhi


De'Longhi Portable AC

Ratings result

De’Longhi scored five stars for value for money, ease of use and overall satisfaction, as well as four stars for performance, features and functionality, durability and design.

Editor’s notes

De’Longhi, perhaps known best for its coffee machines, sells a number of household appliances. The brand’s portable air conditioner range has features such as three fan speeds, a self-evaporating system, is powered by natural gas and has wheels for easy portability.

2. Rinnai


Rinnai Portable AC

Ratings result

Rinnai received five stars for performance, features and functionality and design, as well as four stars for value for money, durability, ease of use and overall satisfaction. .

Editor’s notes

Rinnai is a Japanese brand that has been selling heating and cooling appliances in Australia for over 50 years. It offers a number of portable air conditioner options for small and large rooms, with features such as an inbuilt timer, multiple fan speeds and a washable filter.

3. Electrolux


Electrolux Portable AC

Ratings result

Electrolux scored five stars for value for money, durability and design, as well as four stars for features and functionality and ease of use and three stars for performance and overall satisfaction.

Editor’s notes

Electrolux is a Swedish company that manufactures kitchen, cleaning and laundry appliances.The brand’s portable air conditioner range has features such as a 24-hour timer, remote control and four fan speeds.

4. Kogan


Kogan Portable AC

Ratings result

Kogan received five stars for value for money and three stars for performance, features and functionality, durability, ease of use, design and overall satisfaction.

Editor’s notes

Kogan is an Australian online retailer that stocks various home and lifestyle brands, as well as its own brand name items. Kogan’s portable air conditioner range has competitive pricing and features such as smart assistant, dehumidifying and app control capabilities.

5. Other portable air conditioner brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Arlec
  • Dimplex
  • Esatto
  • Goldair

  • Honeywell
  • Midea
  • Omega Altise
  • Polo by Rinnai

Compare more products featured in our Most Satisfied Customers Awards

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s portable air conditioner ratings:

  • 2023: Electrolux
  • 2022: Electrolux
  • 2021: Arlec
  • 2020: De’Longhi
  • 2019: De’Longhi
  • 2018: Rinnai
  • 2017: De’Longhi

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