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Powerdirect Review and Rates

Powerdirect is an AGL-backed electricity retailer that operates across New South Wales, SE Queensland, Victoria, the ACT and South Australia. While it holds itself as a business energy specialist, Powerdirect also supplies electricity to residential properties and offers customers some useful advice on cutting power usage around the home.

Powerdirect isn’t a particularly well-known power company, but it still has the potential to offer competitive value on electricity. In this review, Canstar Blue looks at what Powerdirect has on offer for residential customers and whether or not this retailer could save you money. If you’re in a hurry, you can jump ahead and compare plans in your area with our comparison tool.

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Powerdirect Electricity Plans

Powerdirect keeps it simple with only one residential electricity deal in each state, plainly titled ‘Residential Electricity Market Offer’. Powerdirect describes this deal as a “competitive, value for money contract”. Each product includes a reasonable discount on electricity usage charges when you pay on time. In fact, Powerdirect has some of the biggest conditional discounts around (doesn’t necessarily make them the cheapest deals though). This discount applies for at least the first 12 months, after which Powerdirect may choose to extend or adjust the discount after notifying you. The discounts are as follows.

State Queensland New South Wales Victoria South Australia
Discount 26% 27% 41% 19%

Having big discounts is one thing, but having low rates is another. To give you can idea of how Powerdirect compares on price, we have crunched the numbers in NSW, Victoria, South Australia and Queensland, to offer a guide as to what you can expect to pay. These costs are based on specific assumptions, so be sure to use our energy comparison tool for a specific quote in your suburb.

Powerdirect Electricity Prices

Based on typical energy usage statistics for three-person households in each state, the tables below show estimated annual costs for Powerdirect’s current published electricity plans. Prices will vary depending on your circumstances. Use our comparison tool above for a specific comparison in your area.

NSW

Here are the current prices on our database for a typical three person household on the Ausgrid network in Sydney. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
Powerdirect Logo
Basic Plan Information

Market Offer

  • 27% discount off usage charges for paying on time
1 YearBenefit Period $1,497.08Annual Cost**
View all electricity plans listed on Canstar Blue

Victoria

Here are the current prices on our database for a typical three person household on the Citipower network in Melbourne. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
Powerdirect Logo

Residential 41

  • 41% discount off usage charges for paying on time
2 YearsBenefit Period $1,128.69Annual Cost**
View all electricity plans listed on Canstar Blue

South Australia

Here are the current prices on our database for a typical three person household on the SA Power network in Adelaide. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
Powerdirect Logo
Basic Plan Information

Market Offer

  • 19% discount off usage charges for paying on time
1 YearBenefit Period $2,064.99Annual Cost**
View all electricity plans listed on Canstar Blue

Queensland

Here are the current prices on our database for a typical three person household on the Energex network in Brisbane. Use our comparison tool for a specific quote in your area.

Brand Features Benefit Period Annual Cost**
Powerdirect Logo
Basic Plan Information

Market Offer

  • 26% discount off usage charges for paying on time
1 YearBenefit Period $1,440.46Annual Cost**
View all electricity plans listed on Canstar Blue

Powerdirect Electricity Rates NSW

Plan Discount Annual cost Important
Market Offer 27% $1,497.08 Basic Plan Information
Standing Offer N/A $1,925.71 Basic Plan Information

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Ausgrid network in Sydney, December 2018.

Powerdirect is generally a very price-competitive retailer in NSW. However, see how it compares to other providers in the Sydney area with our cost comparison report.

Powerdirect Electricity Rates VIC

Plan Discount Annual cost Benefit period
Market Offer 41% $1,128.69 2 years
Standing Offer N/A $1,594.37 N/A

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, January 2019.

In a very competitive Victorian electricity market, Powerdirect holds its own as generally one of the cheaper options. Compares prices with our retailers in the Melbourne area with our cost comparison page.

Powerdirect Electricity Rates SA

Plan Discount Annual cost Important
Market Offer 19% $2,064.99 Basic Plan Information
Standing Offer N/A $2,470.99 Basic Plan Information

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on SA Power network in Adelaide, December 2018.

South Australians pay a high price for power, but Powerdirect is generally one of the cheapest options in the state. See how it compares with our retailers in SA in our price comparison report.

Powerdirect Electricity Rates QLD

Plan Discount Annual cost Important
Market Offer 26% $1,440.46 Basic Plan Information
Standing Offer N/A $1,818.57 Basic Plan Information

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Energex network in Brisbane, December 2018.

Powerdirect tends to be a little less competitive in South East Queensland as in other states. Compare its pricing with other retailers in the Brisbane area with our cost comparison page.

Powerdirect Solar Options

Solar is not a strong suit for Powerdirect, offering a low or minimum feed-in tariff to customers as below. Powerdirect also doesn’t offer solar installation, however it can help you organise this through its sibling company, AGL Solar.

State Queensland New South Wales Victoria South Australia
Feed-in Tariff 10.6c/kWh 11.1c/kWh 11.3c/kWh 16.3c/kWh

Powerdirect also tries to help customers save on their power bills with energy saving tips and advice. The Powerdirect website has information relating to how customers can reduce the energy usage of their home or business, as well as comprehensive guides on concessions and discounts.

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Powerdirect billing

Powerdirect doesn’t offer online billing, however there are plenty of other ways to pay your bill:

  • Direct Debit: Simply give Powerdirect a call to set up direct debit transfers from your Visa, Mastercard or credit card
  • Bpay: With online or mobile banking, you can pay bills by simply entering the biller code and reference number found on your bill
  • Phone: Give Powerdirect a call to pay your bill
  • Mail: Send a cheque, along with the payment slip from your bill to the Powerdirect office
  • Post: You can pay in person at the post office or visit the Postbillpay website

Is Powerdirect right for me?

Powerdirect is a very cut and dry energy retailer, offering reasonable discounts with its market offers that are simple to understand. With the pay on time discounts available, Powerdirect is (generally) competitively priced in most states and can work out quite cheap in some areas. But be sure to compare its latest prices in your area with our comparison tool above.

Like any retailer however, Powerdirect is not the perfect fit for all customers. While its residential deals generally offer reasonable value, this retailer is first and foremost dedicated to business electricity retail. What would this mean for its customer service? You would only really know by signing up. That said, if price is the most important driver for you, Powerdirect is certainly worth further investigation. You can see how other electricity retailers stack up in Canstar Blue’s customer satisfaction ratings and price comparison tools.

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