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Powerdirect Review and Rates

Powerdirect is an AGL-backed electricity retailer that operates across New South Wales, SE Queensland, Victoria and South Australia. While it holds itself as a business energy specialist, Powerdirect also supplies electricity to residential properties and offers customers some useful advice on cutting power usage around the home.

Powerdirect isn’t a particularly well-known power company, but it still has the potential to offer competitive value on electricity. In this review, Canstar Blue looks at what Powerdirect has on offer for residential customers and whether or not this retailer could save you money. If you’re in a hurry, you can jump ahead and compare plans in your area with our comparison tool.

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Powerdirect Energy Prices Compared

We outline the Powerdirect electricity plans in detail below, but what about the prices you can actually expect to pay? Here’s a quick glance.

How does Powerdirect compare to other providers in VIC?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with Powerdirect’s cheapest deal for VIC on our database. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning the VDO is $1,334/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does Powerdirect compare to other providers in NSW?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with Powerdirect’s cheapest deal for NSW on our database. These costs are based on the Ausgrid network in Sydney but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,467/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does Powerdirect compare to other providers in QLD?

The table below shows some of the cheapest published deals in our database that include a link to the retailer’s website. These deals have been compared with Powerdirect’s cheapest deal for SE QLD. These costs are based on the Energex network in Brisbane but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,570/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How does Powerdirect compare to other providers in SA?

The table below shows some of the cheapest published deals on our database that include a link to the retailer’s website. These deals have been compared with Powerdirect’s cheapest deal for SA on our database. These costs are based on the SA Power network in Adelaide but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest price then alphabetical order. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,941/year. This table includes products from referral partners†. Our database may not cover all deals or providers in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Powerdirect Electricity Plans

Powerdirect keeps it simple with only one residential electricity deal in each state, plainly titled the ‘Rate Saver’ in Victoria and ‘Discount Saver’ in NSW, QLD and SA. Powerdirect describes this variable rate deal as a “competitive, value for money contract”. Each product includes a reasonable discount on electricity usage charges, as well as supply charges, with the exception of Victoria where the Rate Saver has fixed rates rather than variable. In fact, Powerdirect has some of the biggest unconditional discounts around, however it doesn’t necessarily make them the cheapest deals.

Rate Saver

Exclusive to Victorian customers only, the Rate Saver is a fixed rate plan for a benefit period of 12 months, but has no conditional discounts. It has competitive electricity rates and has no exit fees.

Discount Saver

The Discount Saver is available to customers in NSW, QLD and SA. This product has a benefit period of 24 months and applies a guaranteed discount on both usage and supply charges, which varies across each state.

Powerdirect Electricity Rates

See below for more detail on Powerdirect pricing across the states. You’ll see that plans have been compared against the Reference Price and Victorian Default Offer respectively.

Powerdirect Electricity Prices Victoria

In the table below, we show Powerdirect prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning the VDO is $1,334/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Powerdirect Rate Saver 10% Less Than VDO No conditional discounts $1,200
Energy Fact Sheets

˜Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices differ between distribution areas. October 2019.

How does Powerdirect stack up on price in Victoria? Find out with our VIC price comparison page.

Powerdirect Electricity Prices NSW

In the table below, we show Powerdirect prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,467/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Powerdirect Discount Saver 14% Less Than Reference Price No conditional discounts $1,258
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. October 2019.

See how Powerdirect compares on price in NSW with our state cost comparison page.

Powerdirect Electricity Prices QLD

In the table below, we show Powerdirect prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,570/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Powerdirect Discount Saver 12% Less Than Reference Price No conditional discounts $1,377
Basic Plan Information Documents

*Price assumes general energy usage of 4600Wh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices will differ between distribution areas. October 2019.

How does Powerdirect compare to other retailers in Queensland? See our QLD price comparison page.

Powerdirect Electricity Prices SA

In the table below, we show Powerdirect prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning the Reference Price is $1,941/year. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Powerdirect Discount Saver 10% Less Than Reference Price No conditional discounts $1,739
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. October 2019.

How does Powerdirect compare on price in South Australia? Check out our SA price comparison page.

Powerdirect Solar Options

Solar is not a strong suit for Powerdirect, offering a low or minimum feed-in tariff to customers as below. Powerdirect also doesn’t offer solar installation, however it can help you organise this through its sibling company, AGL.

State Queensland New South Wales Victoria South Australia
Feed-in Tariff 8.6c/kWh 10.2c/kWh 12c/kWh 14.2c/kWh

Powerdirect also tries to help customers save on their power bills with energy saving tips and advice. The Powerdirect website has information relating to how customers can reduce the energy usage of their home or business, as well as comprehensive guides on concessions and discounts.

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Powerdirect billing

Powerdirect doesn’t offer online billing, however there are plenty of other ways to pay your bill:

  • Direct Debit: Simply give Powerdirect a call to set up direct debit transfers from your Visa, Mastercard or credit card
  • Bpay: With online or mobile banking, you can pay bills by simply entering the biller code and reference number found on your bill
  • Phone: Give Powerdirect a call to pay your bill
  • Mail: Send a cheque, along with the payment slip from your bill to the Powerdirect office
  • Post: You can pay in person at the post office or visit the Postbillpay website

Is Powerdirect right for me?

Powerdirect is a very cut and dry energy retailer, offering reasonable discounts with its market offers that are simple to understand. With the pay on time discounts available, Powerdirect is (generally) competitively priced in most states and can work out quite cheap in some areas. But be sure to compare its latest prices in your area with our comparison tool above.

Like any retailer however, Powerdirect is not the perfect fit for all customers. While its residential deals generally offer reasonable value, this retailer is first and foremost dedicated to business electricity retail. What would this mean for its customer service? You would only really know by signing up. That said, if price is the most important driver for you, Powerdirect is certainly worth further investigation. You can see how other electricity retailers stack up in Canstar Blue’s customer satisfaction ratings and price comparison tools.

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