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Powerdirect Review and Rates

Powerdirect is an AGL-backed electricity retailer that operates across New South Wales, SE Queensland, Victoria, the ACT and South Australia. While it holds itself as a business energy specialist, Powerdirect also supplies electricity to residential properties and offers customers some useful advice on cutting power consumption around the home.

Powerdirect isn’t a particularly well-known power company, but it still has the potential to offer competitive value on electricity. In this review, Canstar Blue looks at what Powerdirect has on offer for residential customers and whether or not this retailer could save you money. If you’re in a hurry, you can jump ahead and compare plans in your area with our comparison tool.

Compare Powerdirect Electricity Plans

Powerdirect Electricity Plans

Powerdirect keeps it simple with only one residential electricity deal in each state, plainly titled ‘Residential Electricity Market Offer’. Powerdirect describes this deal as a “competitive, value for money contract”. Each product includes a reasonable discount on electricity usage charges when you pay on time, as well as a bonus 2% discount for agreeing to pay via direct debit. This discount applies for at least 12 months, after which Powerdirect may choose to extend or adjust the discount after notifying you. The discounts are as follows.

State Queensland New South Wales Victoria South Australia
Discount 14% 22% 39% 16%

Having big discounts is one thing, but having low rates is another. To give you can idea of how Powerdirect compares on price, we have crunched the numbers in NSW, Victoria, South Australia and Queensland, to offer a guide as to what you can expect to pay. These costs are based on specific assumptions, so be sure to use our energy comparison tool for a specific quote in your suburb.

Powerdirect Electricity Prices NSW

Plan Discount Annual cost
Market Offer 22% $2,464.82
Standing Offer N/A $3,136.68

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on Ausgrid network in Sydney.

Powerdirect is generally a very price-competitive retailer in NSW. However, see how it compares to other providers in the Sydney area with our cost comparison report.

Powerdirect Electricity Prices VIC

Plan Discount Annual cost
Market Offer 39% $2,178.58
Standing Offer N/A $3,276.25

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on Citipower network in Melbourne.

In a very competitive Victorian electricity market, Powerdirect holds its own as generally one of the cheaper options. Compares prices with our retailers in the Melbourne area with our cost comparison page.

Powerdirect Electricity Prices SA

Plan Discount Annual cost
Market Offer 16% $3,053.03
Standing Offer N/A $3,571.09

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on SA Power network in Adelaide.

South Australians pay a high price for power, but Powerdirect is generally one of the cheapest options in the state. See how it compares with our retailers in SA in our price comparison report.

Powerdirect Electricity Prices QLD

Plan Discount Annual cost
Market Offer 14% $2,057.20
Standing Offer N/A $2,327.39

Costs based on annual usage calculations using statistics from the AER for a five person household. Costs based on Energex network in Brisbane.

Powerdirect is a little less competitive in South East Queensland as in other states. Compare its pricing with other retailers in the Brisbane area with our cost comparison page.

Powerdirect Solar Options

Solar is not a strong suit for Powerdirect, offering a low or minimum feed-in tariff to customers as below. Powerdirect also doesn’t offer solar installation, however it can help you organise this through its sibling company, AGL Solar.

State Queensland New South Wales Victoria South Australia
Feed-in Tariff 10.6c/kWh 11.1c/kWh 11.3c/kWh 16.3c/kWh

Powerdirect also tries to help customers save on their power bills with energy saving tips and advice. The Powerdirect website has information relating to how customers can reduce the energy consumption of their home or business, as well as comprehensive guides on concessions and discounts.

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Powerdirect billing

Powerdirect doesn’t offer online billing, however there are plenty of other ways to pay your bill:

  • Direct Debit: Simply give Powerdirect a call to set up direct debit transfers from your Visa, Mastercard or credit card
  • Bpay: With online or mobile banking, you can pay bills by simply entering the biller code and reference number found on your bill
  • Phone: Give Powerdirect a call to pay your bill
  • Mail: Send a cheque, along with the payment slip from your bill to the Powerdirect office
  • Post: You can pay in person at the post office or visit the Postbillpay website

Is Powerdirect right for me?

Powerdirect is a very cut and dry energy retailer, offering reasonable discounts with its market offers that are simple to understand. With both pay on time and direct debit discounts available, Powerdirect is competitively priced in most states and can work out quite cheap in some areas.

Like any retailer however, Powerdirect is not the perfect fit for all customers. While its residential deals generally offer reasonable value, this retailer is first and foremost dedicated to business electricity retail. What would this mean for its customer service? You would only really know by signing up. That said, if price is the most important driver for you, Powerdirect is certainly worth further investigation. You can see how other electricity retailers stack up in Canstar Blue’s customer satisfaction ratings and price comparison tools.

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