Posted by August 19th 2022
Optus is issuing close to $800,000 in refunds, after a billing error left almost one thousand small businesses out of pocket. An Australian Communications and Media Authority (ACMA) investigation found Optus was in breach of the …
Posted by June 9th 2022
Top internet complaints revolve around service, cost, speed and reliability. If you’re unhappy with your provider, find out how to complain with Canstar Blue.
Posted by September 16th 2021
Monthly broadband bills have become less of a burden in most Australian homes, according to new research commissioned by NBN Co. Prepared by insights firm Accenture, the Consumer Affordability of NBN Services report looks at how …
Posted by September 6th 2021
Wondering how your NBN plan ranks when it comes to broadband speeds? The Australian Competition and Consumer Commission (ACCC) has released its latest report into NBN speeds across the country — and in a shocking …
Posted by February 27th 2023
Customer-focused NBN provider Aussie Broadband has launched a series of initiatives aimed to support households doing it tough during the latest round of lockdowns across NSW, VIC and the ACT. If you're currently on an Aussie …
Posted by June 21st 2022
Australia's need for broadband speed continues, with a new market report revealing that over two thirds of NBN customers are now on fast connections of 50Mbps or faster. The Australian Competition and Consumer Commission (ACCC) has …
Posted by July 7th 2022
Elon Musk's Starlink satellite internet technology is now available to order Australia-wide, including in major cities, after it was granted approval from the Australian Communication and Media Authority (ACMA). Previously the Starlink internet beta was only …
Posted by October 14th 2022
The Australian Competition and Consumer Commission (ACCC) is initiating Federal Court proceedings against Australia's three biggest internet providers, after alleging each company misled customers over NBN speeds. According to the ACCC, Telstra, Optus and TPG each …
Posted by February 22nd 2023
A week after its 5G network was named the fastest in Australia, Optus has unveiled its first in-building mmWave 5G coverage at its Brisbane retail store on Queen Street. Thanks to its partnership with Nokia, …
Posted by October 14th 2022
The NBN is delivering world-class internet speeds across Australia, but not everyone is convinced it’s worth paying extra for.
Posted by July 27th 2021
If you’re a fan of CrossFit, chances are you’ve heard of the ‘CrossFit Games’ – a showcase of the fittest individuals on the planet. With CrossFit becoming a word synonymous with fitness and working out …
Posted by March 25th 2022
With many energy providers now offering mobile and internet — and telcos likewise moving into the energy space — Australians have more options for bundling utilities than ever before. Now, a new strategic move from …
Posted by July 22nd 2021
The NBN and telco space is about to get a lot more crowded, with EnergyAustralia the latest energy provider to announce its move into the telco sector. Not only has EnergyAustralia launched a simple suite …
Posted by July 21st 2021
Telecommunications powerhouse Telstra is prepping for its launch into the energy retail market which could see it challenge major providers like AGL and Origin as it awaits approval by the regulators. In its detailed submission to …
Posted by March 18th 2022
The National Broadband Network (NBN) is in the final roll out stage, with the initial build now completed and more than seven million premises connected across Australia. But while NBN Co claims that the bulk …
Posted by October 14th 2022
Telstra has been hit with a massive $25 million remedial direction by Australia's communications regulator, after breaching NBN rules and leaving almost 50,000 customers with under-performing broadband plans. The Australian Communications and Media Authority (ACMA) issued …
Posted by March 31st 2023
There’s nothing worse than a random internet drop-out, especially when you're in the middle of Netflix or gaming. But, that’s a fact of life for many Australians, including those on the National Broadband Network (NBN). …
Posted by July 1st 2021
The Australian Competition and Consumer Commission (ACCC) has dropped its latest Measuring Broadband Australia Report - and the good news is, NBN performance has never been better. The 13th quarterly report tracked the speeds achieved by …
Posted by October 14th 2022
The vast majority of Australians will see their internet connections upgraded to one of several types of NBN based on three key technologies - fibre, fixed wireless and satellite. It sees old copper networks replaced …
Posted by March 28th 2023
Refer-a-friend deals are not a new concept, but it’s fairly uncommon to see them in NBN plans. However, more and more providers are offering customers incentives to get friends and family on board, and you …