Amaysim vs Vaya: How do they compare?

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Amaysim and Vaya are two of Australia’s most trendy telcos, providing a great alternative to the big carriers with some value-packed SIM-only plans. In 2016, Amaysim completed a takeover of Vaya, but these two telcos have vastly different deals and approaches when it comes to mobile phone plans.

Vaya was launched just a few months after Amaysim, with a firm focus on providing cheap and cheerful mobile plans. In the intervening years, however, the two brands were met with a rather different reception by Aussie mobile users.

Amaysim has consistently performed well in Canstar Blue’s customer satisfaction ratings for phone plan providers. Vaya, on the other hand, with its cheap plans, has historically been let down by poor customer service and overall satisfaction, which had been reflected in our star ratings over the years. However, Vaya’s acquisition by Amaysim seems to have resulted in improved customer service performance and overall mobile customer happiness, which is good to hear.

So what are the differences between these telcos? Amaysim and Vaya may both sell phone plans on the Optus 4G network, but they offer different plans targeted at different users. Read on to find out which telco has the phone plans that are best for your needs.

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Amaysim vs Vaya: What’s on offer?

The biggest point of difference between these two telcos is that Amaysim offers a range of prepaid phone plans on 28-day expiry periods, while Vaya offers postpaid phone plans as month-to-month plans.

Prepaid and postpaid plans used to be vastly different deals in the days before mobile data and smartphones, now there is little difference beyond when you pay for your plan, whether its upfront or at the end of your billing period. Prepaid plans used to be limited, however now you can expect the same generous inclusions on prepaid plans as you’d generally expect on postpaid plans.

One thing to look out for when comparing these two telcos is that while Vaya’s postpaid plans run month-to-month, Amaysim’s prepaid plans run on a 28-day expiry. This effectively means that with a 28-day expiry period, you will be recharging 13 times over the course of a year, compared to paying a monthly bill 12 times a year. While you’ll be paying for one more recharge over the course of a year with Amaysim than if you were on postpaid with Vaya, it doesn’t necessarily mean that your annual spend is going to be more with Amaysim.

If you’re not fussed about prepaid vs postpaid, value for money is perhaps the best way to compare these two telcos. Below we’ll take a look at a few price points to give you an idea of what inclusions you’ll get and the prices you can expect to pay.

Plans $30 and under compared

If you’re a light to average phone user, you’ll most likely find the cheaper plans from both Amaysim and Vaya to have enough data to suit your needs. Both telcos offer unlimited standard national calls and SMS on all plans, so data and price is where you’ll notice the most difference.

Amaysim offers three plans at $30 and under — the Unlimited 1GB plan for $10, the Unlimited 5GB plan for $20 and the Unlimited 30GB plan for $30. All include unlimited standard national talk and text, with the $30 plan including unlimited standard international calls to 10 countries, including China and New Zealand.

At this price point, Vaya has two plans available. The Unlimited S plan for $16 comes with 3GB of data and the Unlimited M plan for $24 includes a generous 18GB of data. Both plans include unlimited standard national calls and SMS.

Here’s a look at how these plans compare, listed in price order. This table includes links to a referral partner.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

UNLIMITED 1GB

  • Unlimited standard national calls & SMS

min. cost $10 over 28 day expiry

1GBMax Data**/billing period $10Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited S

  • Unlimited standard national calls & SMS

min. cost $16 over one month plan period

3GBMax Data**/billing period $16Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 5GB

  • Unlimited standard national calls & SMS

min. cost $20 over 28 day expiry

5GBMax Data**/billing period $20Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited M

  • Unlimited standard national calls & SMS

min. cost $24 over one month plan period

18GBMax Data**/billing period $24Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 30GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $30 over 28 day expiry

30GBMax Data**/billing period $30Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Plans $40 and under compared

There aren’t as many plans in this bracket, but if you want to keep your phone bill under the $50 mark, there are a couple options. Vaya has its Unlimited L plan for $36 on a month-to-month plan with 38GB of data, with the option to add on international call value for an additional $2 per month. Amaysim has one plan, the Unlimited 45GB plan for $40 over 28 days and as the name suggests, it includes a generous 45GB of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vaya Logo

Unlimited L

  • Unlimited standard national calls & SMS

min. cost $36 over one month plan period

38GBMax Data**/billing period $36Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 45GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $40 over 28 day expiry

45GBMax Data**/billing period $40Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Plans $60 and under compared

The good news is that with both Amaysim and Vaya, no plan exceeds $60. Vaya offers the Unlimited XL plan at $44  with a huge 50GB of data, while the $56 XXL plan will include 64GB of data – both of these plan options also include the option to add on international call value for an additional $2 per month. Amaysim’s top-level plan comes in at $50 and includes 60GB of data. All of these plans include unlimited standard national calls and SMS.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vaya Logo

Unlimited XL

  • Unlimited standard national calls & SMS

min. cost $44 over one month plan period

50GBMax Data**/billing period $44Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 60GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries
  • 300 min standard international calls to 22 countries

min. cost $50 over 28 day expiry

60GBMax Data**/billing period $50Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited XXL

  • Unlimited standard national calls & SMS

min. cost $56 over one month plan period

64GBMax Data**/billing period $56Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Should I go with Vaya or Amaysim?

As you can see from the above tables, there is only a few dollars difference in the plans from Amaysim and Vaya. Even the data inclusions across all plans are very similar — you can score some very generous data inclusions for your money with either telco.

From the comparison, Amaysim does look to include more value for money with the $30 and $40 plans including much more data than the comparable Vaya plans. As Amaysim runs on a 28-day expiry, you’ll be recharging your plan 13 times in one year, compared to 12 months of service on both of Vaya’s options.

However, Amaysim is still somewhat cheaper even when recharging 13 times. For 64GB of data with Vaya, you’ll be paying $672 over the course of 12 months, while with Amaysim, and recharging about 13 times per year, you’ll be paying $650, but with 60GB of data. Amaysim also offers unlimited standard international calls to 10 countries on select plans, while Vaya requires you to pay an additional $2 per month to access international call inclusions on select plans.

While Amaysim comes out on top for included value and price, it’s really about prepaid vs postpaid. If you prefer the security of a postpaid plan, Vaya does have some good value for money, and these plans are still cheaper than other telcos. Prepaid plans can end up costing much more if you routinely go over your included allowance before the expiry period ends.

They may both be ‘low-cost’ service providers, but Amaysim and Vaya are competing for different customers – you just need to decide which type you are. There are also plenty of other telcos out there offering prepaid and postpaid plans. Whether you’re after the simplest and cheapest plan you can find or if you want lots of data and entertainment extras, it’s always worth doing your own research and comparing plans from a range of providers to find the best phone plan to suit your needs.

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