Amaysim vs Vaya: How do they compare?

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Amaysim and Vaya are two of Australia’s most trendy telcos, providing a great alternative to the big carriers with some value-packed SIM-only plans. In 2016, Amaysim completed a takeover of Vaya, but these two telcos have vastly different deals and approaches when it comes to mobile phone plans.

Vaya was launched just a few months after Amaysim, with a firm focus on providing cheap and cheerful mobile plans. In the intervening years, however, the two brands were met with a rather different reception by Aussie mobile users.

Amaysim has consistently performed well in Canstar Blue’s customer satisfaction ratings for phone plan providers. Vaya, on the other hand, with its cheap plans, has historically been let down by poor customer service and overall satisfaction, which had been reflected in our star ratings over the years. However, Vaya’s acquisition by Amaysim seems to have resulted in improved customer service performance and overall mobile customer happiness, which is good to hear.

So what are the differences between these telcos? Amaysim and Vaya may both sell phone plans on the Optus 4G network, but they offer different plans targeted at different users. Read on to find out which telco has the phone plans that are best for your needs.

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Amaysim vs Vaya: What’s on offer?

The biggest point of difference between these two telcos is that Amaysim offers a range of prepaid phone plans, while Vaya offers postpaid phone plans as both month-to-month plans and six-month contracts. If you don’t want to be locked into a contract, you’ll probably want to avoid Vaya’s six-month plans.

Prepaid and postpaid plans used to be vastly different deals in the days before mobile data and smartphones, now there is little difference beyond when you pay for your plan, whether its upfront or at the end of your billing period. Prepaid plans used to be limited, however now you can expect the same generous inclusions on prepaid plans as you’d generally expect on postpaid plans.

One thing to look out for when comparing these two telcos is that while Vaya’s postpaid plans run month-to-month, Amaysim’s prepaid plans run on a 28-day expiry. This effectively means that with a 28-day expiry period, you will be recharging 13 times over the course of a year, compared to paying a monthly bill. While you’ll be paying for one more recharge over the course of a year with Amaysim than if you were on postpaid with Vaya, it doesn’t necessarily mean that your annual spend is going to be more with Amaysim.

If you’re not fussed about prepaid vs postpaid, value for money is perhaps the best way to compare these two telcos. Below we’ll take a look at a few price points to give you an idea of what inclusions you’ll get and the prices you can expect to pay.

Plans $30 and under compared

If you’re a light to average phone user, you’ll most likely find the cheaper plans from both Amaysim and Vaya to have enough data to suit your needs. Both telcos offer unlimited standard national calls and SMS on all plans, so data and price is where you’ll notice the most difference.

Amaysim offers three plans at $30 and under — the Unlimited 1GB plan for $10, the Unlimited 5GB plan for $20 and the Unlimited 30GB plan for $30. All include unlimited standard national talk and text, with the $30 plan including unlimited standard international calls to 10 countries, including China and New Zealand.

At this price point, Vaya has three plans available. On a month-to-month plan you can choose from the Unlimited S plan for $16 with 2GB of data and the Unlimited M plan for $24 with 6GB of data. You can also select the Unlimited M plan on a six-month contract, where you’ll still pay $24 per month but you’ll get 8GB of data.

Here’s a look at how these plans compare, listed in price order. This table includes links to a referral partner.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

UNLIMITED 1GB

  • Unlimited standard national calls & SMS

min. cost $10 over 28 day expiry

1GBMax Data**/billing period $10Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited S

  • Unlimited standard national calls & SMS

min. cost $16 over one month plan period

2GBMax Data**/billing period $16Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 5GB

  • Unlimited standard national calls & SMS

min. cost $20 over 28 day expiry

5GBMax Data**/billing period $20Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited M

  • Unlimited standard national calls & SMS

min. cost $24 over one month plan period

6GBMax Data**/billing period $24Advertised Data^^/billing period
Vaya Logo

Unlimited M (6M)

  • Unlimited standard national calls & SMS

min. cost $144 over 6 month plan period

8GBMax Data**/billing period $24Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 30GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $30 over 28 day expiry

30GBMax Data**/billing period $30Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Plans $40 and under compared

There aren’t as many plans in this bracket, but if you want to keep your phone bill under the $50 mark, there are a couple options. Vaya has its Unlimited L plan for $36 on both six-month and month-to-month plans. Choosing the no lock-in contract will get you 15GB of data, while signing up for six months includes 20GB of data per month, with both plans including unlimited standard national calls and SMS. Amaysim has one plan, the Unlimited 45GB plan for $40 over 28 days and as the name suggests, it includes a generous 45GB of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vaya Logo

Unlimited L

  • Unlimited standard national calls & SMS

min. cost $36 over one month plan period

15GBMax Data**/billing period $36Advertised Data^^/billing period
Vaya Logo

Unlimited L (6M)

  • Unlimited standard national calls & SMS

min. cost $216 over 6 month plan period

20GBMax Data**/billing period $36Advertised Data^^/billing period
Amaysim Logo

UNLIMITED 45GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $40 over 28 day expiry

45GBMax Data**/billing period $40Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Plans $60 and under compared

The good news is that with both Amaysim and Vaya, no plan exceeds $60. Vaya offers the Unlimited XL plan at $56 on both month-to-month and six-month plans, with the no lock-in option including 50GB of data, while the six-month version includes 60GB of data. Amaysim’s top-level plan comes in at $50 and includes 60GB of data. All of these plans include unlimited standard national calls and SMS.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

UNLIMITED 60GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries
  • 300 min standard international calls to 22 countries

min. cost $50 over 28 day expiry

60GBMax Data**/billing period $50Advertised Data^^/billing period Go To Site
Vaya Logo

Unlimited XXL

  • Unlimited standard national calls & SMS

min. cost $56 over one month plan period

50GBMax Data**/billing period $56Advertised Data^^/billing period
Vaya Logo

Unlimited XXL (6M)

  • Unlimited standard national calls & SMS

min. cost $336 over 6 month plan period

60GBMax Data**/billing period $56Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Should I go with Vaya or Amaysim?

As you can see from the above tables, there is only a few dollars difference in the plans from Amaysim and Vaya. Even the data inclusions on the lower and top-level plans are similar, although you’ll need to hop on a six-month contract with Vaya to access 60GB of data.

From the comparison, Amaysim does look to include more value for money with the $30 and $40 plans including much more data than the comparable Vaya plans. As Amaysim runs on a 28-day expiry, you’ll be recharging your plan 13 times in one year, compared to 12 months of service on both of Vaya’s options.

However, Amaysim is still somewhat cheaper even when recharging 13 times. For 60GB of data with Vaya, you’ll be paying $672 over the course of 12 months, while with Amaysim, and recharging about 13 times over the same time span, you’ll be paying $650. Amaysim also offers unlimited standard international calls to 10 countries on select plans, while Vaya doesn’t include any international call allowance.

While Amaysim comes out on top for included value and price, it’s really about prepaid vs postpaid. If you prefer the security of a postpaid plan, Vaya does have some good value for money, and these plans are still cheaper than other telcos. Prepaid plans can end up costing much more if you routinely go over your included allowance before the expiry period ends.

They may both be ‘low-cost’ service providers, but Amaysim and Vaya are competing for different customers – you just need to decide which type you are. There are also plenty of other telcos out there offering prepaid and postpaid plans. Whether you’re after the simplest and cheapest plan you can find or if you want lots of data and entertainment extras, it’s always worth doing your own research and comparing plans from a range of providers to find the best phone plan to suit your needs.

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