Best-Rated Carpet Cleaners

See Our Ratings Methodology.

Most Satisfied Customers | Britex

Aussies have rated Britex as the top carpet cleaner brand, with five-star reviews in all categories including effectiveness, value for money, scent, ease of use, packaging convenience and overall satisfaction.

Fact Checked Fact Checked

How we rate carpet cleaners

Our review compares carpet cleaners on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which carpet cleaner they think is best!

Canstar Blue surveyed 597 Australians for their feedback on a carpet cleaning product they’ve purchased and used to clean their carpet in the last 12 months. Note: this does NOT include deodorisers

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their carpet cleaners brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a carpet cleaner brand as an individual score NOT a combined total of all criteria.
  • Effectiveness:the product cleans carpets well when using the recommended amount and following care instructions.
  • Value for money: the cost is reasonable for the quality and effectiveness of the carpet cleaner.
  • Scent:the product had a pleasant scent and did not have an overwhelming smell.
  • Ease of use:the product was easy to open, dispense and store.
  • Packaging convenience: the product packaging was functional and convenient to use, contained adequate information/instructions and/or was aesthetically pleasing.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Britex
  • Dr Beckmann
  • Carpet Power (OzKleen)
  • No Vac
  • Vanish
  • Strike

Find more detailed information on our Most Satisfied Customer methodology.

Top Carpet Cleaner Brand – Britex


Britex has been providing carpet cleaning products for over 30 years across Australia. Its products include carpet cleaners, carpet cleaning solution and attachments that assist in cleaning upholstery, grout & tile and more. The Britex Carpet Cleaner solution is available in either 500ml or 1L bottles, and is a low-foaming solution that’s said to deep clean and revitalise both carpets and rugs, and is suitable to use for wool, cotton, nylon and most synthetic fabrics. It also dries within four hours, and is Sensitive Choice approved by the National Asthma Council, making it ideal for those with allergies. 

  • Britex cleaned up the competition, achieving five stars across all categories including  effectiveness, value for money, scent, ease of use, packaging convenience and overall satisfaction.

About our consumer experts


Kate King: Home & Lifestyle Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate King. Kate holds a Bachelor of Creative Industries from QUT majoring in Journalism and Media and Communications, and has written for a number of publications over the past five years.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past ratings

Here are the previous winners of Canstar Blue’s carpet cleaner ratings:

  • 2022: No Vac
  • 2021: No Vac
  • 2020: No Vac
  • 2019: Dr Beckmann
  • 2018: No Vac
  • 2017: Carpet Power (OzKleen)
  • 2016: Orange Power

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