Specialty Tea Reviews

Canstar Blue’s specialty tea review sees Nerada, Twinings, Lipton, T2, Woolworths, Coles and Dilmah compared on taste, range variety, packaging design, value for money and overall satisfaction.

See our Ratings Methodology.

Most Satisfied Customers | Nerada

Nerada is still the hot favourite in Canstar Blue’s specialty tea ratings, with five-star reviews in all categories, including taste, variety, packaging design, value for money and overall satisfaction.

Fact Checked Fact Checked

Nerada is the hot pick in specialty tea ratings for 2nd year running

Specialty tea isn’t your run-of-the-mill supermarket herbal tisane. Whether it’s loose-leaf, single estate, Fairtrade or rare tea, there are ‘plen-tea’ of unique blends to fill your tea cup with. It’s no surprise, more than half of Australians who responded to our survey (48%) admitted to having multiple tea flavours at the ready in their cupboards. While there are lots of different varieties of tea available, it can be hard to decide which brands or type of specialty tea will satisfy your taste buds. That’s where we come in, so put the kettle on!

Canstar Blue asked more than 600 Australian consumers to ‘spill the tea’ by rating the specialty tea(s) they’ve purchased from a shop and brewed at home during the last three months. This includes black tea, herbal tea and fruit tea. Respondents were asked to score their brand of choice based on various key factors, including taste, range variety, packaging design, value for money and overall satisfaction. The idea is that our ratings give you an idea of which brands are worth taking to the checkout and which aren’t.

Nerada was rated best for specialty tea in Canstar Blue’s review for the second year in a row, after receiving five stars in all categories!

Best Specialty Tea

Best specialty tea

Here are the best brands for specialty tea in Australia, as rated by consumers in Canstar Blue’s latest review:

  1. Nerada
  2. Twinings
  3. Lipton
  4. T2
  5. Woolworths
  6. Coles
  7. Dilmah

Nerada was the clear winner in Canstar Blue’s specialty tea ratings for the second year in a row, with five-star reviews in all categories and for overall satisfaction. Most other brands landed on four stars overall, except for Dilmah which dipped on three stars for overall satisfaction.

It’s worth mentioning that Twinings and T2 also scooped up full marks for variety, with T2 also scoring a five-star review for packaging design. Read on to find out more about the brands compared.

Specialty Tea Compared


Nerada tea review

Nerada has a few ‘pesticide-free’ options of loose-leaf and teabag varieties to drink up. These include Australian grown teas like the loose-leaf Royal Devonshire with smooth vanilla and the organic tea bag pack of Hibiscus & Lemongrass. Nerada also recently released a probiotic tea range, offering added probiotics in its Detox, Digest and Relax products.

The cheapest Nerada option is a pack of 50 tea bags costing $2.50. Although the priciest alternative isn’t that much more expensive, retailing for $7.90.

  • Nerada received five-star reviews across the board, including for taste, variety, packaging design, value for money and overall satisfaction.


Twinings tea review

Aussies can sip a few varieties of tea from Twinings, including black tea and green tea as well as its Infusions and In’fuse range. The brand additionally has the Asha collection, which offers Australian certified organic & Fairtrade teas. Twinings teas typically retail between $2.90 and $7. But ranges like Asha often sell for $6, while the In’fuse line can similarly cost $6 for a pack of 12. You can also get an In’fuse starter pack for $10, which includes a bottle, three infusers and four packs of tea.

  • Twinings achieved five stars for variety, before ending on four stars for overall satisfaction and everywhere else.


Lipton tea review

Lipton is a popular brand on everyone’s lips, which is unsurprising considering its wide range of hot teas and iced teas. The brand offers various tea types, including black, green, herbal, matcha, decaffeinated and diet. The products also come in flavours like tropical, raspberry, fruity, English Breakfast, chamomile and mint. Lipton teas typically cost between $2.20 for a pack of 25 tea bags and $7.50 for a 200-pack.

  • Lipton maintained a solid four-star rating across all categories, such as for taste, value for money and overall satisfaction.


T2 tea review

T2 brews up a wide selection of teas just as colourful as its range of flavours and tea names, such as Gorgeous Geisha and Baxter’s Buns. Various tea types include Oolong tea, herbal & floral, Rooibos & honeybush, fruit and veggie, matcha, black tea, green tea and white tea. Prices typically start from $12 for a 25-pack or 50g worth of loose-leaf tea and reach up to $49 for a tin containing 100g worth of loose-leaf green tea.

  • T2 received five stars for its range variety and packaging design, before ending on four stars for taste and overall satisfaction. It got three stars for value for money.


Woolworths tea review

For an affordable and quick fix, Woolworths offers a small range of tea flavours like peppermint, chamomile and green tea. These typically come in a 40-pack of tea bags, costing between just $1.75 and $2.20. Woolworths also stocks other major labels like Lipton, Tetley and Bushells.

  • Woolworths scored four stars for taste, value for money and overall satisfaction. It got three stars for variety and packaging design.


Coles tea review

Coles offers several budget-friendly homebrand tea alternatives for just around the $2 mark. You can find Early Grey, English Breakfast, peppermint and green tea in packs of 50. The supermarket additionally sells a 100-pack of tagless tea bags for teapots.

  • Coles achieved four stars across the board, including for categories such as taste, value for money and overall satisfaction.


Dilmah tea review

Dilmah provides tea lovers with a wide selection to choose from, with a variety of collections available, such as the Dilmah Fun Tea Selection, Dilmah Real Teal Cordial, Dilmah Infusions, Dilmah Premium Ceylon Golden Pekoe and the Dilmah Gourmet Tea Selection. Depending on the collection, these come in the form of loose-leaf tea, pot bags or tagless bags, string & tag bags and individual foil wrapped bags. Dilmah’s tea usually starts from $3.60 for a pack of 50 tea bags and can reach up to $11.80 for a 200-pack.

  • Dilmah rounded up the scores on four stars for variety and packaging design, and got three stars for overall satisfaction and everywhere else.

Different types of tea explained

There are many different types of tea out there, with brands getting more experimental by adding in different flavours, fruits and spices to jazz things up a little. Aside from your classic black tea, here are some of the most common types of teas explained. Whichever type of cuppa tickles your fancy, tea can be a great alternative beverage to coffee and soft drink, and can be a relaxing way to start or end your day, or enjoy as a mid-afternoon pick-me-up. We hope you find our ratings helpful.

Green Tea

What is green tea?

Green tea is – as you guessed it – green in colour, which is because it doesn’t go through an oxidisation process. To get the most out of green tea you have to pay more attention to the brewing process, often letting the tea brew for quite a while to unlock the full flavour. Specific profiles of green tea rely on the tea’s origin, time of harvest and various processing methods. Green tea is commonly used as a soothing remedy or as a calming beverage before bed.

Oolong Tea

What is oolong tea?

Oolong tea is perhaps the most complex tea out there to perfect, and there’s a lot of variety. Oolong tea can be very lightly oxidised, or heavily oxidised to give the desired characteristics and profile. Oolong tea generally needs to be steeped multiple times to get the most from it, with aromas and tastes commonly fruity. As a fun fact, ‘oolong’ comes from the term ‘Wu-long’, which is Chinese for ‘black dragon’. So, get some fire in your belly and sip on an oolong.

Herbal Tea

What is herbal tea?

Gaining in popularity in Australia are herbal teas, so what are they? Well, herbal infusions are extra ingredients added to the process other than tea leaves. The technical term for herbal tea is ‘lisane’. Here you’ll find teas such as chamomile, peppermint and lemongrass and ginger among other flavours. Really, the possibilities are endless, with flavours as exotic as rose, liquorice, choc mint and beyond.

Which specialty tea should I buy?

Which tea should I drink?

Your starting base should be the type of tea you prefer. Black, white, green, or yellow! Specialty tea is just a premium version of your common tea. It’s usually produced from single tea gardens and consists of whole leaf or partial loose-leaf tea, while commodity tea is cut and blended to use in tea bags.

Specialty tea comes in different aroma and colour variations based on the tea leaf, the region where it was cultivated and the production method; as well as other factors like the year and season of harvest. So, ultimately your choice of herbal infusion will come down to personal preference. You may have to taste-test a few before you find one that suits you. Here are some popular specialty tea varieties you can try:

  • Ceylon
  • Oolong
  • Pu-erh
  • Darjeeling
  • Dianhong cha
  • Keemun
  • Lapsang Souchong
  • Yunnan

Now, because specialty tea is considered a premium tea, you’re likely going to pay a premium price for it, as opposed to cheaper commodity tea. Work out how much you’re willing to pay for a box of tea and from there, narrow down your options based on flavours and brands you like.

About the author of this page

This report was written by Canstar Blue’s home & lifestyle journalist, Tahnee-Jae Lopez-Vito. She’s an expert on household appliances, grooming products and all things grocery and shopping. In addition to translating our expert research into consumer-friendly ratings reports, Tahnee spends her time helping consumers make better-informed purchase decisions on all manner of consumer goods and services, while highlighting the best deals and anything you need to be aware of.

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Image credits: Erhan Inga/Shutterstock.com.

More about Specialty Tea

Our latest specialty tea ratings saw Nerada lead in most categories:

  • Best overall: Nerada was rated best for overall satisfaction, followed by Twinings and Lipton.
  • Best value for money: Nerada was also rated best value for money, beating Woolworths and Twinings.
  • Best range variety: Twinings got the edge for variety, with Nerada and T2 slightly behind.
  • Best taste: Nerada was also rated to have the best taste, ahead of Twinings and T2.
  • Best packaging design: T2 rated best for packaging design, followed by Nerada and Twinings.

Frequently Asked Questions

Canstar Blue surveyed more than 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased and drunk brewed tea at home (i.e. using a tea bag or loose-leaf tea purchased from a shop) in the last three months – in this case, 659 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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