Best-Rated Specialty Tea

See Our Ratings Methodology.

Most Satisfied Customers | T2

T2 has won Canstar’s 2026 Most Satisfied Customers Award for specialty tea, with Aussies rating it the highest across the categories that drive customer satisfaction. 

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How we rate specialty tea brands

Our review compares specialty tea brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which specialty tea brand they think is best!



Canstar Blue surveyed 780 Australians for their feedback on the specialty tea brand(s) they’ve purchased from the supermarket and consumed in the last three months.
  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their specialty tea brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Value for money: How satisfied are you with the quality and quantity of tea for the price you pay?
  • Variety and range: How satisfied are you with the variety of flavours or pack sizes available?
  • Taste: How satisfied are you with the balance of flavours?
  • Packaging: How satisfied are you with how the packaging protects freshness and supports convenient use?
  • Brew strength: How satisfied are you with the strength and richness of the tea when brewed?



The winner is the brand Aussies rate highest for the things that matter most to customers, based on overall satisfaction. To see how we crunch the numbers, check out our methodology page.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • T2
  • Dilmah
  • Coles
  • Tetley
  • Lipton
  • Twinings

Find more detailed information on our Most Satisfied Customer methodology.


Top Specialty Tea Brand – T2

T2 is a specialty tea brand that sells a variety of tea bags in its locations as well as in supermarkets. The flavours available in supermarkets include peppermint, french earl grey and melbourne breakfast.

About our consumer experts


Rachel Bollerman: Consumer Content Writer

This article was written by Canstar Blue Consumer Content Writer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health. Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s specialty tea ratings:

  • 2025: Nerada
  • 2024: T2
  • 2023: Twinings
  • 2022: T2
  • 2021: Nerada
  • 2020: Nerada