Best-Rated Ready-Made Meal Delivery Service

See Our Ratings Methodology.


Most Satisfied Customers | My Muscle Chef

Aussies have rated My Muscle Chef as the top pick in Canstar Blue’s latest ready-made meal delivery service ratings, with five stars for taste of meals, freshness of ingredients, website/app experience, variety of meals available, delivery and overall satisfaction.

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How we rate ready-made meal delivery

Our review compares ready-made meal delivery services on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as asking hundreds of your closest mates which ready-made meal delivery they think is best!

Canstar Blue surveyed 440 Australians for their feedback on a ready-made meal delivery service they’ve used in the last six months.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their ready-made meal delivery service brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with their ready-made meal delivery service as an individual score NOT a combined total of all criteria.
  • Taste: as expected from flavour description.
  • Customer service: staff are available, helpful, resolve problems effectively.
  • Value for money: quality and quantity of product for price paid.
  • Variety of meals available: range, menu updated frequently.
  • Website or app experience: process for booking, transaction or use is simple and efficient.
  • Delivery: flexible order time, reliable.
  • Freshness: ingredients were fresh.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • My Muscle Chef
  • Lite n’ Easy
  • Youfoodz

Find more detailed information on our Most Satisfied Customer methodology.

Top Ready-Made Meal Delivery Brand – My Muscle Chef


My Muscle Chef has been in business since 2013 and is now one of Australia’s largest ready-made meal delivery service companies. It offers protein-rich ready-made meals, including meal options for customers with plant-based diets. My Muscle Chef also has breakfast options, energy and protein drinks, meal bundles and snacks and treats. The brand delivers to more than 4,500 suburbs throughout Australia at the time of rating, including many in Sydney, Melbourne, Brisbane, Adelaide, Perth and more.

About our consumer experts


Kate King: Home and Lifestyle Content Producer

This report was written by Canstar Blue’s Home and Lifestyle Content Producer Kate King. Kate holds a Bachelor of Creative Industries from QUT majoring in Journalism and Media and Communications, and has written for a number of publications over the past five years.

Meet the Editorial Team

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

Meet the Research Team

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