Modern vehicles offer an unprecedented amount of value for what you pay. Whether you want a small car, a smart car, or a car that will barely fit into your garage; truly, the choices are (nearly) endless.
We’ve compared car brands with our customer satisfaction ratings for our annual Motoring Awards. Hopefully, this will help you pick out the perfect new set of wheels; whether you’re looking for a sedan, four wheel drive / SUV, or hatchback.
We’ve also looked at features such as value for money, after sales service, point of sales service, reliability, performance and overall satisfaction.
Canstar Blue commissioned Colmar Brunton to survey 7,510 Australian consumers over a number of months to measure their satisfaction across a range of products and services. The outcomes reported are the results from car purchasers within the survey group. To qualify, the customer has to have bought a new car from a dealership in the last three years – in this case, 1,961 people.
This type of vehicle comes with 5 seats, 4 of which are passenger seating, and an upward swinging rear door. It’s a perfect fit for urban drivers and single car owners. For instance, with an average of 5 to 8L per 100km, the Ford Mondeo Hatchback is one of the most fuel-efficient among Australians’ top three car types.
Perfect for carting friends, family or shopping, the back seats are spacious and comfy with the added advantage of folding down into a whole new space of cargo storage. Typically priced at around $20-$30k, this type of vehicle is a popular choice among women because of its light body’s mobility and affordable running costs. Here’s a list of pros and cons of the vehicle:
o Sporty looking
o Compact stand out in the city
o Lighter and aerodynamic to drive around
o Easier to carry through heavy traffic
o Lots of space for passengers or items
o Fuel efficient
o Parks faster
o Limited leg room for drivers
o Space challenged despite foldable backseats
o Not advisable for families on road trips or larger households
Our survey found these seven hatchback brands on top of the Aussies’ investment options:
Out of more than 1,000 responses, these specific car models were found to be 2015’s famous hatch choices among consumers:
o Ford Focus Ambiente
o Toyota Corolla
o Hyundai i30
o Mazda 3
o Holden Cruz
A sedan has four sideway opening doors and a trunk opening at the back. Chairs may be reclined for passengers to relax and may allow folding down for extra storage space. This classic car style has been manufactured into many versions, with hybrid fuel features also available in certain models.
Sedans are perfect for city based families who enjoy weekend getaways, with enough leg room for long trips and sufficient cargo space for luggage and shopping. For those considering a sedan, here their following advantages and disadvantages:
o Good grip on the road
o More refined safety features
o Transmission systems are easier to operate
o Has a wider variety of manufacturing choices
o Larger than a hatchback to park and manoeuvre
o Less ease in handling
o Will need extra suspension support on rougher roads
o Less protection from crashes when compared to SUVs
These manufacturers that came on top based on our respondents’ experiences:
Mitsubishi made it to the top because of its reliability and sturdiness over the years. It has been found to be the tried and tested manufacturer with the most affordable spare parts.
From dozens of sedan models available, we found the Mirage, Lancer, Lancer Ralliart and Lancer Revolution some of the most popular options due to their great value for money and driving performance. Sedans can cost anywhere between $15,000 and $60,000.
This vehicle is the largest among our three awarding categories. SUVs usually have 4 Wheel Drive capabilities, enabling the driver to take on more challenging and muddier terrain. The SUV is popular among bigger families, outback enthusiasts, rural residents and tradies.
o Has more towing power
o Allows for extra cargo and seating capacity
o May be used both on and off the road
o Can go through water and mud
o More room for hobby based accessories (like bike racks and surf rails)
o Bulkier to drive
o More difficult to park
o Maintenance parts are pricier
o Fuel is more expensive
o Has a higher risk of roll overs
With Australia’s numerous beaches, surfing points and hinterlands, Canstar Blue’s respondents stated these manufacturers to be the popular choice among SUVs for their outdoor adventures:
This vehicle can be quite expensive. Fortunately, there are price friendly tiers prospective owners may choose from. It’s advisable to take your time and consider your driving needs before scheduling a test drive with these popular models:
o Subaru Forester
o Holden Captiva
o Toyota RAV4
o Hyundai Santa Fe
o Mitsubishi ASX
o Nissan Pathfinder
Thousands of Aussies have decided on these well-known vehicle types and manufacturers. Prospective owners must take note of their pros and cons as before taking on a test drive session with their chosen dealers.
4WD and SUVs Award - December 6th
Canstar Blue research shows that the vast majority of consumers who haggle over price secure money off their new vehicle.– Read more
Car Reviews & Ratings - July 15th
Buying a car is a serious financial commitment, so what can you expect to pay after driving off in your new wheels?– Read more