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Electricity in a Box Review & Rates

Fact Checked Fact Checked

Electricity in a Box has currently switched off its market offer plans to new customers. We will do our best to keep the details on this page up to date as new information becomes available. Please treat information below as historical only, and check plan details/availability directly with Electricity in a Box.

Electricity in a Box is an emerging power retailer currently servicing customers in New South Wales and Queensland. It’s a no-frills retailer with a mostly online business model, promoting ‘self-service’ over its phone line. Based in Sydney’s Bondi Junction, this retailer claims to be 100 per cent Aussie-owned, with a customer service centre available during normal business hours.

Will this retailer’s simplified approach to energy pay off in terms of value? Let’s crack open the box on its deals to find out whether or not this company stacks up to the competition.

Electricity in a Box Energy Plans

We’ve broken down exactly what you’re getting when you sign up to Electricity in a Box below.

Home Anytime

Home Anytime is a no-discount, fixed rate product that’s only available in New South Wales on the Ausgrid and Endeavour distribution networks, as well as South East Queensland. Although its rates are fixed, you’re free to leave at any time with no exit fees or lock-in contract.

As far as price goes, the Home Anytime plan isn’t contingent on a set of conditions such as paying on time or by direct debit, with options for phone payments as well as fee-free credit card payments on the table. It also comes with two tariff options, single rate or time of use. The first comes with rates steady as the day goes on, and the second with rates that change depending on the time.

As mentioned, much like many other emerging retailers, Electricity in a Box has an online portal giving customers the option of self service for 24-hour access to their invoice and to pay their monthly bills.

Electricity in a Box Energy Prices

To offer an idea of how Electricity in a Box compares on price to other electricity retailers, Canstar Blue regularly assesses electricity plans to show what households can expect to pay. We’ve calculated estimated annual bills in each state for households signed up to each Electricity in a Box product.

Electricity in a Box Prices NSW

In the table below, we show Electricity in a Box prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,512/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Home Anytime TBC TBC TBC
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. July 2022.

See how Electricity in a Box compares to other providers in our NSW price comparison report.

Electricity in a Box Prices QLD

In the table below, we show Electricity in a Box prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,620/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Home Anytime TBC TBC TBC
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditional discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. July 2022.

How does Electricity in a Box compare to other retailers in Queensland? See our QLD price comparison page.

Electricity in a Box Solar

According to Electricity in Box, this retailer is currently positioning itself to introduce solar solutions by 2021 – meaning solar panels and batteries. Electricity in a Box offers a standard feed-in tariff on its plans.

Is Electricity in a Box worth switching to?

For people who want flexibility in their electricity plan, this retailer is offering many payment options and no lock-in contracts. Thankfully for Electricity in a Box, a plan’s value isn’t defined solely on price, and the fixed rates and other features of this plan place it in a reasonable position, despite it not offering the cheapest rates in the state it serves.

If you’re on the hunt for an energy bargain, you’ll be happy to know that there are multiple electricity providers in NSW and QLD for you to choose from. Start comparing below.


Kelseigh Wrigley: Energy Specialist

As Canstar Blue’s Energy Specialist, Kelseigh Wrigley covers the retail energy market, with a focus on electricity, gas and solar. She joined the team after completing a Bachelor of Journalism at the Queensland University of Technology, and has previously written for a variety of online publications, including Hunter and Bligh. You can follow Kelseigh on LinkedIn.