Victoria Energy Concessions Explained

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If your power bill is a constant bugbear, you could be eligible for a concession to help ease the financial stress of utility bill due dates. The Victorian government has a few electricity and gas rebates to help the vulnerable households in the state stay afloat. Find out what kind of discounts you could be entitled to below.

Energy Concessions in Victoria

Households in Victoria are spoilt for choice when it comes to power concessions, with 10 ways to ease the pain of energy bills. Here are the energy concessions available in Victoria:

  • Annual electricity concession
  • Excess electricity concession
  • Winter gas concession
  • Excess gas concession
  • Controlled load electricity concession
  • Life support concession
  • Medical cooling concession
  • Non-mains energy concession
  • Service to property charge concession
  • Victorian Energy Compare

Annual Electricity Concession

The Annual Electricity Concession is designed to give pensioners or concession card holders a discount on their power bill appropriate to their yearly power bill.

  • Concession amount: 17.5% of electricity usage and service costs.
  • Eligibility: To be eligible, the electricity account holder must hold a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold Card. Customers with very high power bills (more than $2,890.45 annually) are not eligible for this concession.
  • Applied to: Electricity bills only.
  • How to apply: Apply for this concession by phoning your electricity provider directly. A representative will ask for your concession card details and energy account details, so make sure you have them on hand.

Excess Electricity Concession

For financially vulnerable Australians, such as pensioners, with unusually high power bills for reasons other than medical, the Victorian government provides an electricity bill concession.

  • Concession amount: 17.5% of electricity usage and service costs.
  • Eligibility: This concession is suitable for residential households with considerably high power bills, specifically more than $2,890.45 a year. Customers must also have either a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold Card.
  • Applied to: Electricity bills only.
  • How to apply: Contact your power retailer and let them know you’re looking for an Excess Electricity Concession Application Form. A form will then be sent to your address, asking you to verify your concessional status as well as that the power is not used for commercial or illegal purposes. At that point, you’ll mail your application to the address provided on the form.

warming hands on gas heater

Winter Gas Concession

Over the course of winter (1 May to 31 October), the Victorian government provides concession card holders with an extra discount on their gas bills.

  • Concession amount: 17.5% of gas usage and service costs.
  • Eligibility: A gas account holder with a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold Card will be eligible for this saving at their residential address.
  • Applied to: Gas bills only.
  • How to apply: To apply, contract your natural gas supplier over the phone, or check their website for somewhere to submit an application. You will receive the discount on your next bill after your provider verifies your concession card details.

Excess Gas Concession

Financially vulnerable households with particularly high gas usage could be eligible for a concession on their gas bills.

  • Concession amount: 17.5% of gas usage and service costs.
  • Eligibility: Concession card holders with gas bills above $1,587.82 between 1 May and 31 October should apply for this concession. Health Care Card and Veterans’ Affairs Gold Card holders are also eligible.
  • Applied to: Gas bills only.
  • How to apply: Your retailer should send you an application form for this concession once you’ve alerted them of your eligibility. Fill out this application and mail it back to the address listed on the form. During this process, you’ll be asked to confirm that no commercial business is being conducted at your residential address.

Controlled Load Electricity Concession

For concession card holders that are charged separately for electric hot water or slab heating, the Victorian government provides a modest discount on that amount.

  • Concession amount: 13% of controlled load electricity costs.
  • Eligibility: Pensioner Concession Card holders, Health Care Card holders and Veterans’ Affairs Gold Card Holders. Households must also have an eligible dual element electricity meter or dual element smart meter.
  • Applied to: Controlled load electricity costs.
  • How to apply: Contact your electricity retailer directly, and supply the customer service agent with your concession card details.

nurse giving woman a tea

Life Support Concession

In some cases, homes that have at least one member requiring the use of a life support machine are entitled to have their power costs reduced.

  • Concession amount: The cost of 1,880 kWh of power per year at your chosen retailer’s rate. For water, it is the cost of 168 kilolitres of water per year.
  • Eligibility: In order to apply, you must hold an eligible concession card and either use a life support machine yourself, or live with someone in need of one. Machines must use more than 1,880kWh/year, such as dialysis machines or oxygen concentrators.
  • Applied to: Electricity and/or water bills.
  • How to apply: Receive an application form through your power retailer or hospital supplying the life support machine and obtain a signature by a doctor or nurse to confirm your usage of the machine. Send the form directly to your power retailer once you’ve finished filling out the application.

Medical Cooling Concession

Certain medical conditions, such as multiple sclerosis and lymphoedema, inhibit people from self-regulating body temperature. The Victorian government provides concession card holders with a condition like this with a concession on their power.

  • Concession amount: 17.5% of electricity usage and service costs between 1 November and 30 April.
  • Eligibility: Concession card, Health Care Card or Veterans’ Affairs Gold Card holders that have a medical condition that affects their, or someone in their household’s, ability to self-regulate their body temperature should apply for this concession.
  • Applied to: Electricity bills only.
  • How to apply: Either your power company or the Concessions Information Line can send you a form to apply for this concession. It needs to be filled out by you and signed by a health professional confirming your condition. Send the form directly to your electricity retailer when you’re done filling it out.

LPg blue tank

Non-mains Energy Concession

Concession card holders could be eligible for a concession on non-mains energy supply for heating, cooking or hot water.

  • Concession amount: Varies according to your spending, between $50 and $561.
  • Eligibility: Applicants must hold a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold Card.
  • Applied to: LPG bills, embedded network electricity, or heating costs through firewood, heating oil or generator fuel.
  • How to apply: Call the Victorian Concessions Information Line and ask for an application form to be sent to your address. Applications close at the end of the financial year for the following year’s bills.

Service to Property Charge Concession

On the off chance your electricity usage bill is lower than the service amount, the Victorian government is offering a concession on the supply charge.

  • Concession amount: The service charge is reduced to your electricity usage costs.
  • Eligibility: In order to be eligible for this concession, applicants must hold either a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold Card.
  • Applied to: Electricity bills only.
  • How to apply: You don’t need to do anything, in these situations your retailer should automatically apply the concession to your bill.

Victorian Energy Compare

The Victorian government has a website with the aim of helping locals compare their electricity and gas bills with others available. Anyone can receive the $50 Power Saving Bonus by simply using the site.

  • Concession amount: $50.
  • Eligibility: The applicant needs to live at the billing address and be the electricity or gas account holder. This is running until 30 June 2020.
  • Applied to: Electricity or gas bills.
  • How to apply: Once you’ve landed on the results page on the Victorian Energy Compare website, you should see a button advertising a $50 power saving bonus. You’ll need to upload a PDF of your power bill and other details to receive the discount.

VIC Energy Prices

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. Costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower energy network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Image credits: Ruby Balasko/shutterstock.com, Nicholas Taffs/shutterstock.com, Halfpoint/shutterstock.com, Nor Gal/shutterstock.com

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