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Numobile Phone Plans Review

Numobile is a new mobile virtual network operator (MVNO) offering postpaid plans on the Telstra 4G and 3G networks. As an MVNO, the telco offers substantially cheaper plans than Telstra itself, and it also has a range of refurbished smartphones available too. If you’re after a smaller provider, and even if you’re not after a refurbished smartphone, the simple range of postpaid phone plans might make Numobile worth considering.

There’s a lot to like in Numobile’s plans — simply pick up a Numobile SIM only plan with no strings attached, a 300GB data bank and unlimited calls and texts on all plans. If refurbished phones are more your style, Samsung and iPhone devices are usually available, which you can pair with a SIM only plan at the checkout, or simply pick up your device without a plan. Read on to find out all you need to know about Numobile.

Numobile phone plans: a guide

Numobile phone plans are available as both SIM-only plans and bundled with a refurbished phone on a plan. Plans are month-to-month postpaid (although you pay for your first month upfront) and you’ll also get a 300GB data bank, so you can be as flexible with data usage as you need to be. The data bank stores any unused data, provided that your account is still active, however switching to a cheaper plan will forfeit your data bank.

Plans start at $15 with 3GB of data and go up to $45 per month with 65GB of data. All plans include unlimited standard national calls and SMS, while all plans except the $15 plan, include unlimited standard international talk and text to 15 select countries.

The following table shows all Numobile postpaid plans on Canstar Blue’s database, listed in order of the standard monthly cost, from lowest to highest. Use our comparison tool to see a wide range of plans from other providers.

A big part of Numobile’s business is selling refurbished phones. Phones are said to be as good as new (or ‘Nu’) from Numobile, with a hefty 51-point quality assurance policy. Essentially, they might not be ‘new’ phones, but they’re certainly ‘Nu’ or fairly close to it. Phones labelled as ‘pretty good’ condition are also available, which are usable, but might not have the glamour of a ‘Good as Nu’ phone.

Typically you can expect phones from Apple and Samsung will be available and devices tend to be older models. You’ll most likely find older model iPhones such as iPhone 11 and iPhone 12 ranges and Samsung phones such as the Galaxy S10. Devices will change depending on stock availability, which is the same for storage size and colour options.

What does Numobile offer?

Numobile offers a decent selection of plans for a range of different needs. You’ll get the basics plus extras like data banking, international calls and texts to other countries, and a variety of data inclusions, depending on your plan. The table below shows what Numobile does and doesn’t offer:

Postpaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

Numobile network and coverage

Numobile operates on the Telstra 4G and 3G networks, which covers a huge chunk of Australia. As the network is owned by Telstra, Numobile customers are given lower priority, however you will still get pretty wide access to the network, just not the full network or access to its growing 5G network.

The below should give you an indication of where the Telstra network can be accessed across Australia. Check the Numobile website for further information on network coverage.

Features and bonuses

All of Numobile’s plans come with standard unlimited national talk and text within Australia, with the two largest plans offering unlimited standard talk and text to 15 select countries. Data rollover is also offered.

  • International calls: Numobile’s $25, $30, $35 and $45 plans offer unlimited standard talk and text to 15 select countries including: Bangladesh, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Pakistan, Philippines, Singapore, South Korea, Thailand, the UK, USA and Vietnam.
  • Data rollover: Each plan includes a data bank of up to 300GB.
  • Refurbished phones: Numobile offers refurbished phones, if you’ve been looking for a cheap phone but don’t want a new handset. These phones are quality checked with a 51 points system, so you won’t need to worry about quality inconsistencies.

Individual Numobile Plans

Numobile $15 plan

Priced at $15 per month, you’ll get 3GB of data, along with unlimited standard national calls and texts. You’ll get a 300GB data bank as well, storing any of your unused data each month.

Numobile $25 plan

If you need a bit more data on your plan, you can pick up the $25 plan with 20GB of data, plus you’ll get unlimited standard national calls and SMS, plus unlimited international calls and SMS to 15 countries.

Numobile $30 plan

Numobile’s mid-range plan features 30GB of data for $30 per month. You’ll get unlimited standard national talk and text on this plan, along with unlimited standard talk and text to 15 select countries. Data banking up to 300GB is also included.

Numobile $35 plan

Numobile’s $35 plan include a generous 40GB of data, plus 300GB data bank, unlimited standard talk and texts to 15 select countries, along with unlimited standard national calls and SMS.

Numobile $45 plan

The most expensive plan Numobile has to offer will cost you $45 per month and includes 65GB of data along with the same unlimited standard national calls and SMS, unlimited international calls and SMS to 15 select countries, plus data banking up to 300GB.

Numobile contact details and customer support

Need help or want to know more about Numobile? You can get in touch using the following support options:

  • Live chat on the website with a customer support operator (Numobile states this is the fastest way to get a response)
  • Email
  • Call Numobile on 1800 951 384 and receive a call back
  • Numobile Facebook page
  • Numobile Instagram page

Numobile customer support operates out of Sydney, between 8am to 6pm AEST, Monday to Friday (excluding public holidays).

How does Numobile compare?

Numobile offers some decent plans, but it always helps to do some research first and compare plans from a range of providers. Below you’ll find some competitive alternatives, also on the Telstra 4G and 3G networks.

Are Numobile plans a good deal?

If you’re after a postpaid plan without anything too complex, or a postpaid plan that you can couple with a refurbished phone, Numobile does have some decent plans and value on offer. With access to Telstra’s 4G and 3G networks, plus a 300GB data bank and generous international talk and text inclusions, the telco provides enough simplicity and extras that could suit your needs.

In terms of value for money, Numobile’s plans are fairly competitive. While 3GB for $15 is certainly a good price, as is $30 for 30GB, some telcos might offer similar or better value, so it’s worth comparing what’s on offer from a range of telcos. However, Numobile is one of the few providers to offer refurbished phones, so if that’s of interest to you, it’s definitely worth keeping this telco in mind.

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About the author of this page

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This page was written and is regularly updated by Zachariah Kelly, one of Canstar Blue’s Telco writers. He specialises in all things phone, internet and streaming, with a soft spot for video games. He’s fresh out of university with a Bachelor’s Degree in Journalism and Social Political Sciences from UTS.

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