click-energy landscape

Click Energy Review and Rates

Click Energy holds itself out as a 100% Australian-based online electricity retailer, claiming that its reduced overheads translates to lower costs for its customers. Click Energy sells electricity across Queensland, New South Wales, Victoria and South Australia, while also retailing natural gas in some areas.

Click Energy says its mission is to make electricity as simple as possible. It doesn’t lock customers into contracts, and offers generous discounts off your entire bill rather than just usage charges. And unlike with most electricity providers, Click Energy’s discounts do not expire at the end of a benefit period.

In this article, we take you through everything you need to know about Click Energy, including pricing information, to help you make an informed decision about your energy supply.

Compare Click Energy Electricity Plans

Click Energy Plans

Click Energy has a wide range of electricity offers that are catered to suit a variety of households. While Click’s electricity deals may vary across each state, its product range will usually include a number of options for households with or without solar, as well as specialised deals for homes with an electric vehicle.

The usage and supply rates in Click Energy’s market offers are generally the same as with its standing offer rates, or slightly higher. However, Click’s conditional discounts help customers significantly reduce their overall costs, provided they meet the conditions, such as paying bills on time, paying by direct debit, and receiving bills via email. Customers may need to fulfill all of these points to benefit from the biggest discounts.

Click Energy is also a leading provider of solar products, offering some of the biggest feed-in tariffs on the market. However, be sure to compare the base rates of various products to ensure you’re really getting a good deal. You may even find higher feed-in tariff rates in some states. If you don’t have solar panels but still want to reduce your carbon footprint, Click also offers GreenPower accredited plans.

Click Energy Plans & Rates

Click Energy’s product range varies slightly across the states. Here’s a full list of what Click Energy currently has on offer, with estimated costs based on average five person households living at selected postcodes in each state. For a specific quote for your area, please use our energy comparison tool above. It’s worth noting that Click Energy has a habit of changing product names quite frequently. Existing Click customers may find themselves on a different plan to those listed below, as the retailer tends to turn products ‘on and off’ on a regular basis.

Click Energy Rates VIC

Click Energy’s largest discount in Victoria is the 27% included with the Click Agate plan. But is it the cheapest? Based on average energy consumption figures for a five person household, this is what Click Energy’s existing public offers are likely to cost households in Victoria.

Electricity Provider^ Electricity Plan Discount Annual Cost*
Click Energy EV (Electric Vehicle) N/A $2,185.47
Click Energy Click Agate 27% $2,290.71
Click Energy Solar Light 12% $2,761.40
Click Energy Click Solar 5% $2,981.06
Click Energy Standing N/A $3,137.95
*Costs based on annual usage calculations using statistics from AER for a five person household on the Citipower network, March 2018.

^By clicking on a brand name, you may leave Canstar Blue and be taken to a referral partner to compare. You agree that Canstar Blue’s terms and conditions apply to this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

These rates apply to customers situated on the Citipower network in Melbourne. Customers outside this area may be charged different rates. You can see how Click Energy compares to other retailers using our Victoria cost comparison report.

Click Energy Rates NSW

Click Agate has Click Energy’s biggest discount in NSW, so we’ve calculated how much it and other plans are likely to cost households in the Sydney area.

Electricity Provider^ Electricity Plan Discount Annual Cost*
Click Energy Click Agate 35% $2,646.35
Click Energy EV (Electric Vehicle) N/A $3,081.41
Click Energy Solar Light 18% $3,338.47
Click Energy Click Solar 11% $3,623.46
Click Energy Standing N/A $4,071.31
*Costs based on annual usage calculations using statistics from AER for a five person household on the Ausgrid network, March 2018.

^By clicking on a brand name, you may leave Canstar Blue and be taken to a referral partner to compare. You agree that Canstar Blue’s terms and conditions apply to this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

These costs are based on rates from the Ausgrid network which spans Sydney and parts of northern NSW. To see how Click Energy compares to other NSW retailers, check out our cost comparison report.

Click Energy Rates QLD

Click Energy’s biggest discount in Queensland is with the Click Agate plan. We’ve calculated the costs of all available plans below.

Electricity Provider^ Electricity Plan Discount Annual Cost*
Click Energy Click Agate 15% $2,177.83
Click Energy Solar Light 10% $2,305.93
Click Energy Click Solar 7% $2,382.80
Click Energy Standing N/A $2,562.15
*Costs based on annual usage calculations using statistics from AER for a five person household on the Energex network, March 2018.

^By clicking on a brand name, you may leave Canstar Blue and be taken to a referral partner to compare. You agree that Canstar Blue’s terms and conditions apply to this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

See how Click Energy compares to other retailers in the Brisbane area in our QLD price comparison report.

Click Energy Rates SA

To get an idea of the cost of Click Energy in South Australia, we’ve calculated the expected annual cost for an average household signed up to each Click product.

Electricity Provider^ Electricity Plan Discount Annual Cost*
Click Energy Click Agate 25% $3,412.20
Click Energy Solar Light 24% $3,456.16
Click Energy Click Solar 16% $4,019.74
Click Energy Standing N/A $4,549.80
*Costs based on annual usage calculations using statistics from AER for a five person household on the SA Power network, March 2018.

^By clicking on a brand name, you may leave Canstar Blue and be taken to a referral partner to compare. You agree that Canstar Blue’s terms and conditions apply to this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

Compared to other South Australian electricity retailers, Click Energy sits somewhere in the middle in terms of price. See how the other retailers perform in our South Australia cost comparison report.

Other Click Energy Plans

If you’re confused that your Click Energy plan isn’t listed above, that’s probably because it’s no longer publicly available. The retailer has a habit of chopping and changing energy plans across the states, but the details of old products are usually listed on the Click Energy website, so you can see how your deal compares to the latest on offer. Click Energy plans not publicly available include:

  • Click Ruby
  • Click Easy
  • Click Gold
  • Click Elite
  • Click Jade
  • Click Topaz
  • Click Opal
  • Click Sapphire
  • Click Emerald
  • Click Superior
  • Click Platinum
  • Shine Essential
  • Shine Extra
  • Shine Budget
  • Shine Reward

Click Energy tends to make just one residential market offer publicly available at any one time, in addition to a couple of specific solar products.

Click Energy Natural Gas

Click Energy says it has been a disruptor in the electricity market for over a decade, so naturally the next step was to expand into gas. Click Energy introduced its natural gas service to Victoria in 2015 and quickly expanded further to New South Wales. Click has a wide range of natural gas products, offering large discounts on your entire bill and flexible contracts that don’t lock you in.

Customers should note that Click Energy bills customers in monthly installment of $50 (or as varied from time to time), which is later reconciled against your actual or estimated gas usage every two months.

Click Energy Gas NSW

Click Energy retails natural gas on the Jemena network, which covers parts of the inland and most of the central and east coast, including Sydney, Hunter and Illawarra. Click Energy provides two residential market offers named Click Comfort and Click Violet. These products are nearly identical – they have the same rates and tariffs, they don’t have a contract period or exit fee, and they include a discount on usage and supply charges when customers pay their bills on time. The only difference is that the discount on Click Violet is 10%, while it is only 7% on Click Comfort. See how Click ranks in our New South Wales gas price comparison

Product Comfort Violet
Discount 7% 10%

Click Energy Gas Victoria

Click Energy has four residential gas plans on offer in Victoria, which is more than most other gas companies. They are named Amber, Comfort, Indigo and Magenta. All four deals are very similar and include the same rates, tariffs and standard fees. All four products also come with a discount on usage and supply charges when customers pay their bills in full and on time. Customers are also required to pay using approved methods (BPAY, direct debit, over the phone or online). See how Click ranks in our Victoria gas price comparison.

Product Amber Comfort Indigo Magenta
Discount 14% 7% 16% 21%

Billing options

Click Energy customers can pay their bill in four ways: Direct debit, online payment, telephone payment or through BPay. Customers should note that paying with their card online will incur a 0.6% fee.

In order to benefit from the discounts we discussed earlier, customers need to ensure their bill is paid in full and on time. They may also need to meet other conditions, depending on their plan.

Is Click Energy right for me?

Click Energy plans cater to a range of customers and have the potential to offer great value. Click Energy plans are carefully tailored to suit different needs. That means it’s important you carefully compare energy price fact sheets to ensure you’re getting the best deal for you, otherwise you might find yourself paying a lot more for electricity than you have to. Like with most other energy retailers, the cheapest deals are only available by sticking to the terms of Click Energy’s conditional discounts. Failure to meet the conditions could see customers paying higher rates than Click’s standing offer prices.

If you’re not yet convinced about Click Energy, check out Canstar Blue’s customer satisfaction ratings to see how it compares to other electricity providers in your state.

Compare Electricity Providers

What do customers think about Click Energy?

In 2017, Queensland energy customers gave Click Energy 4 out of 5 stars for Overall Customer Satisfaction in our electricity provider ratings.

Click Energy Electricity Queensland

Canstar Blue
Rating:
Award: Overall Satisfaction
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