Best-Rated Printers & Photocopiers for Businesses

See Our Ratings Methodology.


Most Satisfied Customers | HP

Aussies have rated HP as the top brand in Canstar Blue’s latest printers & photocopiers for businesses, with five stars for value for money, durability, design and overall satisfaction.

Fact Checked Fact Checked

How we rate printers & photocopiers

Our review compares printers & photocopiers on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which printers & photocopiers they think is best!

Canstar Blue surveyed 274 Australians for their feedback on the printers and photocopier(s) they’ve purchased and used for business purposes in the last two years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their printers & photocopiers brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a printers & photocopiers brand as an individual score NOT a combined total of all criteria.
  • Performance: the printer & photocopier performed its various functions as expected, and to a high quality.
  • User friendliness: the printer & photocopier were easy to use, with clearly labelled buttons, and came with sufficient instructions.
  • Value for money: the cost is reasonable for the quality and performance of the printer & photocopier.
  • Durability: the printer & photocopier were made of sturdy materials, and is able to handle general usage over time.
  • Design: the printer & photocopier has a sleek and aesthetically pleasing design, with functions and buttons easy to reach and use.
  • Features & functionality: the printer & photocopier offers a number of features and functions, such as multiple paper trays and printing types, and scanning options.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • HP
  • Brother
  • Epson
  • Canon

Find more detailed information on our Most Satisfied Customer methodology.

MYOB Accounting Software

Looking to make dollars and cents of your personal or small business finances? MYOB’s accounting software includes options for invoicing, payroll, expenses and more. For more information on the featured plans below, click the button below to be referred to MYOB’s site.


Business Lite

For sole traders and small business with up to 2 employees

  • Track income and expenses
  • Create and send unlimited invoices and quotes
  • Manage tax and basic reports
  • Connect up to 2 bank accounts
  • Add payroll for up to 2 employees (extra $1.50/month per employee)
  • Save $150 over first 6 months
  • $5.00 per month for first 3 months. New customers only. T&Cs Apply.
from $5.00/month
min. cost $30.00 $5.00 over 1 month
Go to site

Business Pro

For growing businesses with multiple employees wanting more advanced reporting

  • Track income and expenses
  • Create and send unlimited invoices and quotes
  • Create advanced reports and budgets
  • Connect unlimited bank accounts
  • Employee rostering
  • Save $282 over first 6 months
  • $8.00 per month for first 3 months. New customers only. T&Cs Apply.
from $8.00/month
min. cost $55.00 $8.00 over 1 month
Go to site

Business AccountRight Plus

For larger businesses that want a powerful desktop and web app

  • All the benefits of Business Pro
  • Unlimited payroll at no extra cost
  • Add unlimited inventory items
  • Bill projects and clients by time
  • Try FREE for 30 days
  • Save $204 over first 3 months
  • $68.00 per month for first 3 months. New customers only. T&Cs Apply
from $68.00/month
min. cost $136.00 $68.00 over 1 month
Go to site

Top Printer & Photocopier Brand – HP

HP Printer

An American info-tech company, HP – otherwise known as Hewlett-Packard – was founded in 1939 and has diversified into multiple industries, including computers, data storage, digital software as well as printers and imagery products. HP’s printer range is split into Home and Business ranges, with the Business range offering multiple models, including OfficeJet, LaserJet, DesignJet in addition to scanners and A3 printers.

The base OfficeJet 9020e All-In-One printer offers a print speed of up 24ppm, print, copy and scan functionality, a 2.7inch touchscreen display as well as automatic two-sided printing and mobile printing from a compatible smartphone. Those after something a bit more serious – or need a workhorse to handle a larger office – the HP LaserJet Enterprise MFP M528dn may be worth investigating. Featuring print, copy, scan and fax functionality, a print speed of up to 52ppm, USB and ethernet ports, an automatic document feeder as well as two-sided printing and scanning, the Enterprise can help make short work of that stack of paperwork you need to get out the door.

  • HP was rated five stars for value for money, durability, design and overall satisfaction, with four stars for performance, user friendliness and features & functionality.

Compare Business Phone Plans

About our consumer experts

Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s printers & photocopiers for business ratings:

  • 2022: Epson
  • 2021: Canon

Latest Business Articles

Lights on the ceiling of a warehouse

How much electricity does a business use?

For many Australian businesses, power is one of the biggest and most expensive overheads. As such, it’s important that business owners understand what their electricity usage looks like in order to find the best electricity …

– Read more

Telstra Business Phone Plans

Regardless of the business, communication is the area that can make or break you. Communicating with clients, suppliers, customers and even your own staff allows the business to be productive, efficient and most importantly, stay …

– Read more

Printer Buying Guide

While many of us will prefer to work in a paperless environment, some jobs are just done better with paper, meaning having a printer on hand in your home office can help save you from …

– Read more
Home scanner

Home Scanner Buying Guide

With Australian homes becoming work stations, many of us have had to take a closer look at our home office setup (and likely make some changes) to ensure that we keep on top of the …

– Read more
Desk chair

Desk Chair Buying Guide

With recent events forcing millions of Australians to work from home, everyone is looking to build a home office or upgrade their existing one. The humble desk chair is arguably the most important part of …

– Read more