Aussies have rated Ford as number one in Canstar Blue’s latest dealership car servicing ratings, with five-star reviews for value for money, communication, efficiency, customer service, effectiveness and overall satisfaction.
Our review compares dealership car servicing brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which dealership car servicing brand they think is best!
Canstar Blue surveyed 708 Australians for their feedback on the dealership car servicing brand they have had their car serviced by in the last two years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Ford is an American brand that has been trading in Australia for over 95 years. Ford has over 200 dealership locations across the country and offers prepaid servicing plan options.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Below are the previous winners of Canstar Blue’s Dealership Car Servicing reviews:
Best-Rated Dash Cams - July 10th
Taking the plunge on a new car can be an exciting (if expensive) time, with no shortage of brands, models and colours for you to choose from before you can hit the open road. But …
– Read more
Best-Rated Dash Cams - July 9th
Buying a new car can be an exciting time, but with plenty of options on the market, the decision can quickly become overwhelming. While we may get distracted by sleek looks and the power under …
– Read more
Best-Rated Dash Cams - July 9th
Buying a new car can be an exciting time, but with plenty of options on the market, it can quickly become a bit overwhelming. To help narrow down the search, the Federal Chamber of Automotive …
– Read more
Best-Rated Dash Cams - September 21st
Looking to drive a hard bargain on a new set of wheels? Of course you are! But first, it’s important to know how much a new car really costs – and how much others before …
– Read more
Best-Rated Dash Cams - March 6th
Nothing beats that new car feeling. But with plenty of brands, models, engine types and even colours to choose from, it can all prove a bit overwhelming. But if you find yourself drawn to the …
– Read more