Entering the marketplace late in 2013, Belong is a budget broadband brand launched and owned by telco giant Telstra, in an attempt to compete with the low-cost end of the ISP market.
As you may have guessed, Belong operates on the Telstra network. It only offers broadband, rather than both broadband and mobile phone plans.
In contrast with the variety of plans offered by other ISPs, Belong offers just two ADSL plans and the same number of plans for those wanting an NBN plan. However, it also offers a month to month, no lock-in contract option – which is fairly unusual for an Australian internet service provider. Belong doesn’t offer a phone line as part of your plan like many other ISPs do, so you’ll have to pay for a phone line separately.
Broadband providers we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who were currently on a broadband plan – in this case, 2,199 people.
The broadband providers in this year’s ratings were:
- Telstra BigPond