Best-Rated Incontinence Products

See Our Ratings Methodology.

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Most Satisfied Customers | Poise

Aussies have rated Poise as the top pick in Canstar Blue’s latest incontinence products ratings, with five stars for effectiveness, variety and range, packaging and overall satisfaction.

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How we rate incontinence products

Our review compares incontinence products on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which incontinence products they think are best!



Canstar Blue surveyed 354 Australians for their feedback on the incontinence products they’ve purchased in the last six months.
  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their incontinence product brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with incontinence products as an individual score, NOT a combined total of all criteria.
  • Effectiveness: performs as described when using product.
  • Comfort: comfortable to use/wear for the recommended duration.
  • Value for money: quality and quantity of product for price paid.
  • Variety and range: good range of product options.
  • Packaging: provides sufficient information, easy to use, easy to store, functional.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
  • Poise
  • Always Discreet
  • Depend
  • Stayfree
  • Tena
  • Whisper

Find more detailed information on our Most Satisfied Customer methodology.


Top Incontinence Product Brand – Poise

Poise Incontinence Products

Poise offers incontinence products that are specifically designed to provide comfortable and discreet protection. The brand’s products include 2-in-1 washable absorbent underwear, thin and discreet pads, regular pads and liners. Poise’s pad range comes in customised shapes, sizes and absorbency levels, with regular, super, extra and extra plus options commonly available.

About our consumer experts


Kate Lockyer: Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s incontinence products ratings:

  • 2023: Poise
  • 2022: Always Discreet

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