Review of Southern Phone broadband plans


Southern Phone is an Australian-owned and operated internet service provider. Founded in regional NSW back in 2002, Southern Phone was formed to deliver more funding and services to Australia’s regional communities. The only shareholders in the company are local government councils, ensuring all dividends and profits are reinvested back into Aussie communities.

Despite its local focus, Southern Phone offers an extensive range of mobile phone services and fixed-line broadband plans to customers around Australia. Whether it’s ADSL or NBN internet you’re after, we’ve reviewed and compared Southern Phone’s plans so you can determine the best plan for your needs.

What broadband plans does Southern Phone offer?

ADSL plans and bundles

Southern Phone offers five standalone broadband plans ranging from ‘S’ to ‘XXL’. Each plan includes a free Wi-Fi modem if you opt for a 24 month contract, or you can choose a month to month contract for extra flexibility. Being ‘naked’ plans with no home phone line rental, they’re perfect if you’re looking to save money, or if you simply don’t use your home phone anymore. Southern Phone’s plan options are as follows:

$49.95/month $59.95/month $69.95/month $79.95/month $89.95/month
100GB 150GB 250GB 500GB 1000GB

Source: Southern Phone website

If it’s a bundled plan you’re after, Southern Phone provides several more options which include home phone line rental. Bundles are only available on 24 month terms, and all include a significant amount of phone credit towards local, national and mobile calls. Check out the options below:

$79.95/month $99.95/month $109.95/month $119.95/month $129.95/month
50GB 100GB 200Gb 300GB 1000GB
$40 call credit $60 call credit $70 call credit $80 call credit $80 call credit

Source: Southern Phone website

Southern Phone Family Pack

Southern Phone also offers a unique Family Pack which bundles your internet, home phone and mobile phone subscriptions together. For $99.95 per month, you’ll receive 150GB of ADSL data, a home phone line with $20 of call credit, and one of several top-notch mobile phones with $100 of call and text credit.

The plan doesn’t include mobile data, but you can add a data pack starting at 200MB for $6 per month. You can also add another mobile phone to the plan for $20 per month. Since family call rates are charged at just 1c per minute for the first five minutes, bundling is definitely worth it if you call your family often.

NBN plans & bundles

If your home now has access to the National Broadband Network, then Southern Phone has a solid range of plans for you to choose from. The five plans all come on 24 month contracts, and with a choice of four different download speed tiers.

The first three plans come with standard 12/1 Mbps speeds, whilst the biggest two give you 25/5 Mbps as standard. You can boost your speeds all the way up to 100/40 Mbps on any plan; each increase costs an extra $10 per month. Here are the options:

$45/month $50/month $55/month $70/month $85/month
50GB 100GB 200GB 300GB 1000GB
12/1 Mbps 12/1 Mbps 12/1 Mbps 25/5 Mbps 25/5 Mbps

Source: Southern Phone website

Southern Phone also provides NBN bundles for those after built-in phone calls. The first two plans include unlimited local and national calls using the NBN Fibre Phone, whilst the two more expensive plans add unlimited mobile calls to the deal. The same internet speed options apply, with 24 month contracts and free NBN Wi-Fi modems all part of the deal. The four plans include the following credit:

$60/month $70/month $80/month $100/month
50GB 200GB 200GB 1000GB
12/1 Mbps 12/1 Mbps 25/5 Mbps 25/5 Mbps

Source: Southern Phone website

Mobile broadband

If you need internet connectivity as you travel around throughout the day, look no further than a mobile broadband subscription. Southern Phone provides four plans on the Telstra 3G network to ensure access for regional and rural customers. Mobile broadband also comes on 24 month plans, and all plans include a USB modem for easy setup and access on your computer. See if any of the plans suit your needs:

$29.95/month $39.95/month $49.95/month $69.95/month
1GB 4GB 7GB 10GB

Source: Southern Phone website

How does Southern Phone compare to other internet providers?

With its focus on regional customers, Southern Phone often struggles to provide similar value to city-based ADSL plans due to the extra costs associated with long distance. The company offers decent value on its basic ADSL plans – the entry-level 100GB plan is on par with several other providers at $49 per month. However, the remaining standalone plans and bundles often can’t compete with other city-based providers, several of which offer unlimited data at significantly lower price points.

When it comes to the NBN, Southern Phone also struggles to present a compelling value case. The 200GB L plan starts at $55 per month, a price at which many providers offer unlimited downloads on their plans. Things improve with faster speeds, however, as the XL plan with Tier 2 speeds costs $70 per month, right on the money with several other providers such as Barefoot, iPrimus and AusBBS. The XXL plan can’t compete with cheap unlimited plans from competitors, but the mid-range represents a good choice for an NBN plan.

Southern Phone presents a great range of plans for Aussies living outside the major capital cities. Whilst it doesn’t offer compelling alternatives to most providers, its mid-range NBN plans are a very useful alternative – and for service to local country communities, there are few providers which offer more.

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