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Review of Hello Mobile phone plans

If you’re after a prepaid mobile plan in Australia, there are many service providers to choose from, most notably in the SIM-only market, where you insert a SIM card into your phone and off you go. Like a crowded night market in the heart of Bangkok, the vendors are jostling for your attention. In the prepaid mobile phone plan world, providers are frequently offering more bang for buck, which is great news for you.

One provider trying to stand out from the crowd is Hello Mobile. A low cost telco owned by TelPacific, it offers several prepaid plans – all of which come on a no-contract basis, using the Vodafone 4G Network. As a mobile virtual network operator (MVNO), Hello Mobile offers a small range of mobile plans to suit slightly different users and budgets. So say hello to Hello Mobile’s plans below.


Hello Mobile Phone Plans

Hello Mobile offers just four plans, each capturing distinctly different users in the market.

  • PAYG 1GB: ‘pay as you go’ rates but with data included with a 30-day expiry.
  • Supa Plan: Cheap call and text rates with a 90-day expiry.
  • Combo 10: Cheap call and text rates with a 30-day expiry.
  • Unlimited Plans: Choose from 2GB, 5GB or 10GB data allowances for $19, $29 or $35 respectively, with unlimited calls & texts over 30 days.

So them’s the four plans. PAYG rates are: 10c per minute calls, 10-12c SMS, 75c MMS and excess data 5c per megabyte.  As you can see, there is not much to choose from here, but this isn’t necessarily a bad thing. See how Hello Mobile stacks up below.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
HelloMobile Logo

2GB SIM-Only

  • Unlimited standard national calls & SMS

min. cost $19 over monthly billing period

2GBMax Data**/billing period $19Advertised Data^^/billing period Go To Site
HelloMobile Logo

5GB SIM-Only

  • Unlimited standard national calls & SMS

min. cost $29 over monthly billing period

5GBMax Data**/billing period $29Advertised Data^^/billing period Go To Site
HelloMobile Logo

10GB SIM-Only

  • Unlimited standard national calls & SMS

min. cost $35 over monthly billing period

10GBMax Data**/billing period $35Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

How does Hello Mobile compare to other providers?

Hello Mobile has drastically simplified its range of phone plans, which is arguably a good thing. Both plans are generally competitive in the market, so let’s see how they compare below.

Hello Mobile Unlimited Plans Compared

With 10GB of data, this plan sits reasonably well among the competition. Hello here competes with the likes of OVO Mobile, ALDI Mobile, and Kogan Mobile – the latter of which offers a massive 16GB of data for around the same rough price. Hello Mobile is generally pretty competitive here, though you may be able to eke out an extra gigabyte or so from other providers for a similar price.

Hello Mobile PAYG Plans Compared

With PAYG plans such as these, you will have to keep an eye out for the rates that sit behind the recharge values. Hello Mobile’s rates are luckily pretty reasonable. Many providers charge 99c/minute for phone calls, still, so Hello Mobile compared to these rates is pretty cheap. Still, it faces stiff competition from ALDI Mobile and Amaysim, which also manage to provide cheap plans. Hello’s 1GB inclusion is super handy, especially when you could be paying upwards of 15c per megabyte from the likes of Amaysim, which adds up quickly.

Should you say ‘hello’ to Hello Mobile?

Hello Mobile has a concise range of plans – from the small, PAYG plan to the large unlimited plan with generous amounts of data included. Its PAYG plan offers fairly cheap call, SMS and data rates and Hello’s unlimited plan is also quite competitive, if somewhat lacking among the cheapest of the cheap… but we’re talking dollars and cents here.

That’s not to say Hello Mobile is ‘bad’ value, rather, in a fast-paced phone plan world, there is always going to be at least one provider that offers more of XYZ. Things can change almost on a daily basis, so it pays to always be on the lookout for a better value plan – especially in the prepaid world.

Overall, Hello Mobile plans are distinctly ‘fairly decent’ when it comes to included value. There are a couple of providers that offer better value, but there are many that offer worse. It’s up to you to decide whether Hello Mobile has exactly what you need at the price you want. After all, it has such a large range of plans…

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